Hotel berhampiran MLD Agency Inc., Saint Charles

酒店前台小哥很貼心，我們11點半左右到早了，商量是否行李寄存，三點半後再來checkin，他查了一下房間已準備好，直接幫我們辦理入住了。 離奧特萊斯一刻鐘車程，確實不錯👍

The food was good. My room nice and clean. Staff very friendly

Everything was wonderful. The front desk staff were all friendly and accommodating. They had a good sized pantry next to the front desk. The room was clean and everything worked well in it. The hotel was quiet and floors were sturdy. It was also convenient being able to pick up a to go order from the Bennigan's that is attached to the hotel. I didn't have any breakfast so cannot comment on the quality of that but they had a substantially sized breakfast area. I got a 2 room suite for a good price and would definitely get one again the next time I spend the night in Elgin.

the staff here was beyond amazing and accommodating! The rooms were very clean and comfortable. I'd stay here again. There is a delicious dinner right in front within walking distance that we also went to.

I was shocked to be charged a $5 parking fee as this hotel is off an interstate highway and it was a weekend ( not some event) stay. ( I recently stayed a comparable Hilton very close by that does not charge) The Marriott reservation site rate quoted/paid said nothing about a parking charge. In very small print at the bottom the the hotel website it notes”On-Site Parking Daily: $5. Get real - who goes to the hotel web site if you are a frequent Marriott customer? It's not about the $5- it's about transparency and playing games with undisclosed fees to increase revenue. I will not be back.

I stayed here for 2 nights in June 2024 for a concert that was in Chicago. My room was fine. You can tell it was dated and old. There was a lot of dust and a lot of stains on the carpet/wall. I did check for bedbugs (I do this at every hotel) and there were none. The room had a king sized bed, a chair in the corner, a desk, and a dresser that had a very large tv on it. The bed itself was comfortable. I brought my own pillow so I can’t say anything about the pillows. The desk chair was also comfortable enough as I did work from the desk. The bathroom you could tell had been updated. It had a standup shower which was fine with me. It got GREAT hot water, the water pressure was just ok. The vent in the shower didn’t look it had been cleaned…in a very long time. There was also a spider hanging out in one of the corners of the shower. And omg the sound of the toilet when you flushed it. I’m surprised I couldn’t hear my neighbors. It was SO LOUD. If you stay with someone and you have to go to the bathroom in the middle of the night, you’ll definitely wake up the person you’re with. The internet was ok. I had some sluggishness when I worked and didn’t have full bars on my phone. My last day there the internet was out entirely. Nothing would connect. That was a bit frustrating, but as I was checking out at noon, I wasn’t going to complain. The front desk workers and the house keepers were extremely kind. I didn’t have a blow dryer and I called down to the desk to get one. I did wait an hour and had to go to the desk, but the front desk worker was very apologetic and the housekeeping team brought one right away after that. Would I stay here again? Not sure. For the amount of money I paid, I expected it to be a bit nicer. If they would do some basic updating, I think it would go a long way!

Ia bersih dan hotel yang damai untuk menginap.