Hotel berhampiran University of Queensland, Saint Lucia

Travelling to BNE every 15 days and I used to stay in the CDB, even when attending some conferences in BCEC. Due to a last minute booking, I ended-up at the Novotel few months ago, and this place is officially my new HOME when in town. Clean and tidy very modern quiet rooms, 100m walk from exhibitions halls (thanks to a shortcut at the back), with a 24/7 accessible parking (you can get in and out easily), this place is super convenient. You are just next door to all what Southbank has to offer and a short walk distance (or scooter ride) to the CDB (pedestrian bridge over the river) Staff are young and efficient, smiling all day. ACCOR Motto btw. Last but no least, you stay far from the noisy students/backpackers nightlife + trains / highway of downtown. After all, even if you are in Bris-Vegas, you came here for a rest!

Fantastic - really great location, near the convention centre, the ferry and shopping area. Very modern and clean, great to have a place to make a piece of toast and cup of tea in the morning. Would highly recommend to anyone staying more than a few days in Brisbane.

Wasn’t planning on staying here, but was bumped to this accomodation at the last minute by Clix. So a bit disappointed as we were staying at one of their other buildings which was closer to restaurants etc and had a better pool. The apartment was clean and looked out over the hills and river, the bed was comfortable. Could have done with more kitchen utensils like a baking tray for starters. Stove had a wok burner but no wok or fry pan. Tiny wash basin with no side bench so had to put stuff on floor. Shower door handle had coroded and needs replacing. Disappointed in the pool, even though technically out doors it was all under cover thus no sun light so a bit chilly as it acted as a wind tunnel. Also was on 22nd floor and could still hear trains that ran past building.

We enjoyed our stay in Hyatt! Staff was so friendly and housekeeping did a good job in having our rooms cleaned. Breakfast is roughly always the same, I wished there was more varieties however the quality and taste is always there! It is also right in Brisbane City, convenient to all the malls. Will stay here again if I am back to Brisbane.

An older Sofitel compared to some others I stay at as a an Accor Platinum member but my experiences have all been quite postive when I stay here. Staff as usual were very friendly and helpful which is what brings me back to Accot hotels, and the fact my room is almost always ready early. Quite a large hotel with a few different options for food and drinks. The breakfast is quite good, alot of options and plenty of room to sit and relax. The gym is on the smallish side but nice pool and amenities. My King room was quite dated badly in need of a renovation but its quite big and the bed was comfortable. Parking can be a bit difficult at times. The location is very convenient if you are coming by train and its only 5 minutes walk into the CBD. Overall a good hotel and experience.

We stayed here the night before leaving on a cruise that was leaving from the International Cruise Terminal. The main reason we chose this hotel was its close proximity to Roma Street Station as we caught the train from the airport. While it is close to the train station it is located at the top of a reasonable hill and it took a bit of effort to navigate the way to the top, apart from the effort. Several escalators/lifts and then a steep path with no real directions on which way to go. I thought I would be able to see the hotel to give me an idea which way but had to resort to Google Maps to find the way. Unfortunately we were on an early flight into Brisbane so as it was 09:30AM I was not expecting our room to be ready but just needed to store our bags so we good do some exploring. As expected, our room was not ready but the guy behind the counter checked me in, stored our bags and advised that the hotel was busy and our room would not be ready until about 02:00PM. No worries we will be back. We arrived back at 01:00PM and our room was still not ready and waited in the foyer till 02:00PM as previously discussed. Reception gave me our keys and we proceeded to our room on Level 1, or so I thought……..room card would not let me use the lift. Back to reception to have the card re-coded. On entry to our room, it was reasonably spacious and looked clean and reasonably comfortable. Décor a bit dated, but functional. We had a rather large balcony but we could not use it as there was no furniture so the balcony was wasted. Bathroom was small but functional, bit dated but appeared clean. It was only after we used the toilet several times that we noticed water on the floor. We ignored it for quite a while as we thought we had spilt water on the floor but it was not till the next morning that I realised it was coming from under the toilet. I reported it to reception on checkout. As we were tired from our early start we chose to order room service. While we knew how much it was going to cost it was very expensive. Two hamburgers and chips over $70. A bit steep, but as we were so tired we paid so we did not have to go out. The hamburgers were good by the way, but still way too expensive. Overall, this hotel was OK, but the room was supposed to be a superior room. OK. I would hate to be in a Standard Room………..as the room was pretty average for a Superior. After reading some of the other reviews the price we paid was fair and the location is good, just not when you have to push two big suitcases that we were taking on a cruise up the hill from the station. PS. It cost us $73 in the taxi to get to the Cruise Terminal.

The hotel is just about okay. I feel like they are trying to hard to be a good hotel but are falling really short. It’s easy to get to the airport from here but after staying in numerous hotels in Australia over the past couple of weeks, this one is definitely at the bottom of my list.

We originally booked into the Novotel on a premium king room rate paying $319 to include breakfast. This was booked incorrectly due to some glitch in their booking system - which meant I couldn’t stay there at the time I wanted to and I was given a credit to use at another time. We used this credit last night and when checking in we were told we could park downstairs. No mention anywhere of cost. We went to our room and upon showering at around 11:30 - our shower was blocked and wouldn’t drain. We had to call front desk and at midnight nearly had to change rooms so we could shower. Came down in the mornign to have our buffet breakfast that we paid for - and we’re told that we weren’t on the list and couldn’t have breakfast without paying again. Off to reception and point out that not only did we actually already pay for breakfast in our original booking but pointed out that we have paid $319 for our room and right now on the website you can pay $310 for the same room WITH breakfast included. The manager Teresa was extremely unhelpful and told us that there’s nothing to be done about it. We would have to just wait to talk to reservation team in an hour. We decided to check out and leave. Still nothing mentioned about parking and yet when I go to exit the car park I was asked to pay $25 to validate parking! Absolutely unacceptable service. We should have been comped breakfast straight away as ANY one can see we clearly paid a rate that matches breakfast and it’s not OUR fault that Novotel lost track of it and didn’t book the follow up room properly. I travel for work multiple times a month and I will never recommend a Novotel again for either business or personal use.

Always a great place to stay. The convenience of its near-to-airport position is always appreciated and it is the hotel of our choice when stopping overnight in Brisbane. The reception process is always streamlined and we never experience any delays. Well done Ibis !!!

As a family of four we stayed here before a very early flight leaving out of the international airport. The first thing to note is this hotel is not at the international airport, if anything it is closer to the domestic. thankfully we had our car that we were driving to the international car park, otherwise the shuttle would have been a bit annoying. Secondly, this hotel is very nice, however, if travelling with small kids you may prefer next door at the Ibis, reason being, we arrived at dinner time & upon checking the menu in the restaurant found it to be not very kid friendly, would have been great if I was travelling with just my husband. So instead we walked next door to the Ibis - Cribb Island Beach Club restaurant. The food and general vibe was much better for children. Back to the room, it was fairly spacious with two double beds, the bathroom was in fair condition with all the amenities which meant we didn’t have to unpack everything & a wonderful big bath, also slippers & robes which was great. Overall a good stay.