Hotel berhampiran Saint-Malo Cathedral, Saint-Malo

I'm giving three stars, since I can imagine worse experiences, but three stars really feels generous. I booked Le Grand Be based on location, ability to get a parking spot, AC/elevator, and reviews. We arrived having not received any information on where or how to park. Saint Malo is a walled city with lots of tourists. Nowhere to pull over to figure things out. We got to the hotel and had NO idea where to put the car, nor was there anywhere obvious to unload. I had to drive around the block (takes way longer than you would think), drop off my son and get him to ask for help. A very nice front desk staffer came out to help with bags and told us where to park. I had reserved outdoor parking because they told me that would be easier to park in than indoor. I did not see the indoor, but let me tell you I hope they were wrong. You try backing into a spot surrounded by pedestrians, with parked cars immediately across from your spot, on a narrow street. It was harrowing. You also had to be very precise due to the metal blockers on the ground. Once inside, a different staffer checked me in. She said she needed my card for a (LARGE, more than my total stay) deposit, and I handed it over. Immediately, it became clear something was wrong. She did not attempt to explain, but called someone else over who was equally confused. It was clear to me that they had actually charged my card instead of using it for a deposit. When I asked, she confirmed that's what happened. They could not figure out how to refund it, and I ended up waiting about 20 minutes (already missing a lunch reservation) until someone came back who could refund it. They handed me a credit slip but my card was charged. The charge hit my bank immediately, of course, but the refund did not. That night, we realized our door didn't latch. Like to the point that it probably wasn't closing properly even when housekeeping left. Even knowing this was the issue, it took 7 or 8 slams to get it to latch. Slamming too hard would just make it bounce. Obviously, this was unsafe for my belongings when I wasn't there and unsafe for us personally at night. I called the front desk that night and someone came up who slammed it closed and said that's all you have to do, and left. From the inside, I couldn't even tell if it was truly closed, because from the outside, all you had to do was push it open. The next day, before we left with the car, I asked if I should park in the same spot, if I needed any kind of tag on the car, etc. They were confused about why I even asked. We came back hours later, and sure enough someone was in my spot, so I had to park in another spot. I reported this to them, and again they were confused and expected me to wait around. I finally told them we were going out to dinner (without the car) and would be unavailable to move it. This is now the second to third time, depending on how you count, that they expected me to sit around accommodating their is

The team at the Hotel des Marins were exceptional - the warm welcome and prompt and professional response to our requests were first-class. We definitely plan to return - the location is ideal and the room was one of the most comfortable we can remember in France.

It was the smallest hotel room that we have ever stayed in. The headboard of the bed was against one wall, the side of the bed was 12/18 inches away from the window and the wall at the bottom of the bed was about 12/18 inches away from the end of the bed. The only way to navigate around the room was to walk sideways like a crab. The wall at the end of the bed had a wall mounted TV, and with the bracket fixing it to the wall, it protruded about 6 inches away from the wall. In order to get to the bathroom, you have to walk sideways along the end of the bed and then bend 45% so that you don't bang your shoulder against the TV (which we both managed to do at least once). We went in June and it was hot.If you left the window open, you were kept awake until the early hours by the loud revellers leaving the bars and restaurants. If you had the windows closed, you couldn't sleep as you were uncomfortably hot. The hotel really needs some Air Conditioning. The staff were really nice, particularly the receptionist, Nicholas who was very helpful. The breakfasts are good, so it's a real shame that the room was so tiny and rather spoilt our stay.

酒店地理位置得天獨厚，就在古城門邊上，坐市內或者去聖米歇爾山的公交車站都非常近，3分鐘的路程就有家樂福超市。酒店前台服務生，態度熱情，耐心解決客人提出的問題，有賓至如歸的感覺。酒店公區雖然陳舊，但房間的設施還是不錯的。酒店收費合理，早餐倒是不建議在酒店吃，品種單一，咖啡居然是膠囊咖啡，無法想象這是在法國。總體來説，酒店性價比超高！

Charming seafront hotel - rooms facing the beach have a breathtaking view- day and night- and pretty perfect to watch the stunning sunset from. Rooms were a decent size and well equipped with storage space. The art on the walls nods at your location- arty photos of fishing boats and that sort of thing.The bed was very comfortable. Bathroom absolutely fine, decent showers and water pressure. The staff we met were friendly and spoke English when our French let us down! Parking is a bit of a pain because you have to find a spot anywhere in the streets around the hotel which isn’t great. The breakfast is served in the only food/drink area- it also houses the small bar for drinks in the evening. It’s nicely decorated and the breakfast was good with lots of pastries, hot options such as eggs etc. The coffee machine is a little disappointing, would be nicer to have fresh coffee but all the Accor hotels we stayed in use the same machines! This room did tend to get rather warm and stuffy when we were there - a storm had blown through the night before but the winds were still very high so opening a window meant it blowed a gale indoors! So if there is air conditioning it didn’t seem to work. An easy walk to town and pleasant environment overall. We would stay here again with our fingers crossed for a good parking spot!

A very clean and comfortable hotel, in a great location, on the sea front. Sillon beach is a minute walk across the road. Our room had a sea view, it was clean, had tea and coffee and an enormous, comfy bed. Soap, shampoo and conditioner were provided in the small but modern bathroom. The old town was approximately a 15 minute walk away, at a slow pace, along the seafront. Staff at the hotel were friendly and helpful. The breakfast was good, enough to keep us going for the day.

This hotel is the standard Mercure. Clean, better than basic, fine. But don’t confuse this with the other Mercure in St Malo. This one is a fair distance from intra muros. The welcome was less than graceful. Greeted by a rather distant receptionist. We were told that the indoor parking was full and then directed fairly peremptorily to a nearby car park. It was all fine, but not what I came to expect from Mercures in my working life. She seemed to respond better later when I spoke French, asking where breakfast was to be served. It was the usual Mercure. Reliable and fine for work. If you want something special on holiday, maybe try another place,

Мы выбрали номер с видом на море и не пожалели. Пожалуй, за всю поездку во Францию , это был самый красивый номер. В нем есть чайник, чай, кофе и сладости, которые пополняются во время очередной уборки. Персонал очень дружелюбный и радушный. Если еще вернемся в Сен-Мало, то обязательно остановимся тут 😍

Etablissement très bien situé au milieu de la baie de Saint-Malo. L'accès à la plage est direct par quelques marches. Le parking dispose de quelques places avec chargeurs pour voitures électriques. Evidemment, les chambres avec vue sur mer sont plus intéressantes, mais les chambres sur la rue arrière sont aussi très sympas. Nous n’avons pas testé le petit-déjeuner ni le dîner.

Personnels agréables, à votre écoute et très accueillant, même la nuit avec son gardien. Hôtel idéalement situé, comprenant piscine et salle de fitness, bon petit déjeuner. Je recommande.