Verified traveler
16 Mei 2024
I really wanted to love this hotel. The design is clean, simple, and lovely. But there were too many areas where odd choices or lack of attention to detail made it miss the mark, especially at this price point.
In particular, breakfast was disappointing. While the plates were nice (and not disposable) and some of the napkins were fabric, the coffee cups, utensils, and other napkins were all disposable. In addition to being an environmental nightmare, it’s a really unpleasant experience as a guest to be eating with plastic. The breakfast was also the same as at the cheap chain hotel in a previous stay - I would have expected something more in keeping with the level of the hotel, particularly at this cost. Also, there was a very loud machine noise in the restaurant space (it seemed to be coming from the soft ice cream machine) that made it an unpleasant environment in which to eat.
The rooms looked nice but there was nothing to absorb sound in the hallways, so I had to put on my white noise machine to block the sounds of other guests (who weren’t even being very noisy). The bathrooms also had loud exhaust fans that turn on if you walk past the bathroom door (seemed to be on a motion sensor and there was no way to turn it off). It was cold and rainy and we weren’t permitted to use the in-room fireplace - odd given the weather.
At checkout, someone was repairing a toilet and left the replacement seat on the counter where the coffee machines were. Just gross.
Terjemah