Ulasan Hotel Reine Victoria

Good location close to the track. A great variety of restaurant choices. Friendly staffs

Good location, within walking distance to the lake St Moritz. Nice shuttle service to St Moritz station.

這個房型類似小套間，在側翼樓，主樓房間應該更好些。房間不大，老式普通，電毯也有點舊，但乾淨。 房間水管裏是山泉水，泡茶好喝，洗澡皮膚滑。 酒店大堂太漂亮了，樓梯和客房層寬大的走廊都是老牌優雅風。 圖片8是酒店餐廳主廚推薦菜，配料和調味比酒店附近餐廳高一檔。走路5-7分鐘酒店旗下餐廳好幾家。衹試了日餐不錯，天婦羅蝦大且新鮮。

房間非常乾淨，下面有個餐廳，晚上用餐氛圍感拉滿，服務也好，衹是前台不收歐元，無奈換的法郎

An Excellent mid-range hotel. The hotel provides a shuttle from the train station, but ensure they have your arrival details and confirm the shuttle. As you disembark the train, do not follow groups as the hotel shuttle is at the front of the train station. Rooms are nice with excellent breakfast spread.

A gorgeous hotel in the heart of St. Moritz. Spacious rooms over looking the mountains. They just opened a brand new covered Italian restaurant at the back of the hotel. It’s shaped like a tube with clear glass windows on the roof and on the side. The food, the ambiance, the service, the cocktails was just prefect. I would highly recommend the veggie lasagna. Loved everything about this hotel except there were far too many tour groups staying at the hotel so it got a little chaotic at breakfast time in the restaurant and they did not have enough staff to keep up with the demand. I noticed one waitress was asking other guests if they wanted omelet or they were fine with the buffet. Unfortunately she did not came to our table. I called her a couple of times but her attention was on other guests.

A beautiful hotel with impressive architecture, very friendly staff and very spacious downstairs areas with high ceilings, good kerb appeal when you arrive to check in. The breakfast is excellent and caters for all needs. Extremely good wine list and the bar is well stocked and run. The hotel has slightly 'faded grandeur' and in need of investment to overcome this. The English TV channels are NEWS only, which is a disappointment if you want to relax in the room with ambient, relaxing programmes. Overall it is recommended.

Beautiful art nouveau, old world charm. Lobby bar has been updated and was nice. Our room was upgraded to a 2 room suite with lovely big windows. We had an expansive view of mountains and loved we could sleep with windows open. No real restaurant but did have a breakfast buffet. Town was pretty dead this time of year; imagine the beauty and charm is more pronounced in winter.

Irina made this stay for us. She helped me plan my time and surprise for my fiancée in st moritz and everything was perfect because of her. I will return because the service was amazing- thank you Irina

I want to express my gratitude to Irina for her exceptional assistance, making our stay incredibly smooth. The hotel is delightful, clean, and my upgraded room was a highlight. The breakfast offered an impressive variety. I wholeheartedly recommend this hotel to friends. However, my massage experience was subpar. While she is a sweet lady, the session did not meet the hotel's standard. It felt amateurish and lacked the expected deep tissue massage it’s even hard to call relaxation massage. Perhaps it was just an unfortunate experience this time with the massage at St. Moritz!

Great area, beautiful hotel, amazing Spa, fabulous food, very helpful and friendly staff.

We booked a Superior room for 7 nights starting from December 30th, including the New Year’s Eve and we received an Economy room (see pictures attached) with old and degraded furniture, dirty floors, smelling like there was a dead animal inside. They posted on booking website luminous rooms with nice furniture and it was far from that. The room should have a “view” but the only thing we can see from the window is the garbage disposal station. They advertised parking and when we arrived they told us they don’t have available spots, even though we booked the parking spot 2 months in advance. When we complained regarding the room they told us we can check-out if we don’t like it (the entire St Moritz was fully booked for the New Year’s and there was no other accommodation available for us). The reception was very rude and impolite, including the Reception manager. They advertise they have access to the spa but they just provide free entrance to a public spa close-by called Ovaverva and don’t have direct access to it, you need to get dressed and go outside for it (not very pleasant at -10 Celsius degrees). No slippers or robe provided. The entire perimeter of the parking is full of ice and very dangerous to walk (I am pregnant and I am very scared to not fall and hurt my baby or break something). The overall communication with them was very difficult and they acted like don’t care about their customers. For sure it is not a 4-star hotel! Everything regarding this hotel is false advertising!

Stay was amazing- highlight of the trip was taking ski lessons with Johnny. The hotel handled everything including ski rentals right on property and well Jimmy is a class act ! Hotel is beautiful-

Stayed 2 nights as part of tour. Not in the center of town but within a 10min bus ride. Walking distance from pool and spa where hotel guests have access. Slow WiFi. Evidently recently remodeled, rooms on 3rd floor are spacious. Good housekeeping with clean rooms. Breakfast at lobby restaurant Vic’s has good selection. Friendly staff.