Hotel berhampiran Marché Paul Bert Serpette, Saint-Ouen

If I were 20 years younger I would totally dig this. Uber cool design hotel, a hidden secret in an up-and-coming and grungy (almost dangerous) part of town. Alas, visiting as a family, this property was out of the way from most attractions. The killer designer features also killed me with a thousand cuts with their lack of functionality. No matter how one tries, the room was always never bright enough. Certainly not great news for middle-aged presbyopia. The designer tap is so architecturally perfect in its proportions, so much so the kettle will never fill to a respectable volume because of the angle it has to be held at. The sumptuous rugs greatly complemented the warm wooden floors, except that they also tripped the hell out of anyone who kicks over a corner. The numerous switches were some of the most original I’ve ever laid eyes on, but Mr Starck forgot about a master switch to turn them all on at once. And the bathroom deserves an honorable mention. I slipped and hit against the walls adorned with atmospheric red clay tiles, incurring a cut in the process. On the plus side, they have some of the coolest hotel work uniforms I have ever seen, and the nutcracker contraptions laid out in the lobby offered some mindless respite when the coolness got too much to bear.

We stayed here for 2 nights early October whilst in Paris for the Usher concert. Rooms are snug but they do the job, comfortable beds and nice hot water for a long shower. I drove down and made use of the parking garage downstairs for my electric car, I was able to charge for free and we were charged a really small amount for parking based on other car parks close by, staff were fab Kevin especially who helped us out with the car park and the charger. The outside courtyard was a hidden gem, good and service was also delicious. Overall a great stay in an accessible part of town. Would definitely go back.

We booked hotel l’Avenir initially due to the good first impression of the clean modern rooms and bathrooms. We were not disappointed, a lovely little French café with rooms upstairs, but very professional, staff were lovely, location fabulous and the area lovely too. Hotel very modern. Key points: LOCATION we were warned by the taxi driver who picked us up from gare du Nord that the area we were going to was not the best at night and we should be careful, I would please ask you all to form your own opinion on the area as it is quaint and lovely and has a fabulous church and immaculate park next to the hotel, if I’m honest I suspect the taxi drivers warn every tourist of this to encourage them to use the paris taxi system and put money in their pocket, I’m sure there’s bad there like anywhere, but all we saw was good. There’s a Monop’ supermarket 3 minutes walk from the hotel which is open till 21:30 for buying whatever is needed as it is a substantial supermarket. There is food and cafe available in the hotel, and le montmartre bistro across the crossroads offers food and drinks also. TRANSPORT: transport connections, it is very close (across 1 road) to the local metro station - Garibaldi. From here you can easily reach any Paris attraction or destination with 1 change on the metro system, or 2 maximum. Only thing to be aware of is that on an evening on the way back to the hotel, the trains get very busy as the location of garibalidi station is on the University St-Denis line, so all the students travel back late on an evening. Buses also run from Garibaldi bus stop. ROOMS our room was spacious and had a tv, wardrobe, hard floors, bedside tables with lamps, and a small desk with a chair next to a plug socket. The room was modern and clean and bedding was fresh and beds made daily/housekeeping provided with toilet roll etc, extra blanket provided in the wardrobe. No fan provided or available. BATHROOM: We booked a room with a bathroom included (with WC) these are all on the 3rd floor, and doncoat €10 extra per night, rooms on floor 1 and 2 have a communal toilet, but do have hand washing and shower facilities in the rooms. Bathroom modern, clean, towels changed daily, toilet roll always full. GENERAL HOTEL There is NO LIFT, this was fine for us however it is advertised as having one, which is incorrect and the stairs are very steep. There is a disabled persons room available on the ground floor. You can access the hotel through the café until 12 midnight, after that you must use the side door which requires the daily code they will provide you with on check in. Staff friendly and speak a good amount of English dependant on who you get, can’t fault the staff. Free WIFI provided The hotel organises live music every night which is strictly finished by ten, we heard absolutely no noise after that time and the rooms were well soundproofed. You do not get a key the doors are locked and a code is given for you to access your room, this is gre

This hotel is well located near the Montmartre quarter and close to line M13 - Garibaldi. It's a perfect place to visit the city. They have a garage to park the car, the rooms are clean, modern, comfortable,... The staff is 'medium'-friendly. The breakfast can be very busy and hard to find a free tabel if you are with a family. One minus: when i booked, it was clearly stated that breafast was included, but the manager wanted us to pay additionally. This was not okay!

I stayed one night on my own, first the positives: room was clean, bed was comfy, didn’t have any noise overnight, the rate is cheap. But, I had some issues. The bathroom (only that for some reason, not the room at all) smelled very strongly of cigarette smoke. The bed side light on one side was broken - no problem as I just slept in the other bed, but would have been a pain if I stayed with my husband as we both like to read in bed. Also as others have said they area isn’t that great, but I was visiting a friend who lived locally so that couldn’t be helped. For me the most frustrating thing was the service. It took 30 minutes to check in, and there were only four people in the queue ahead of me. It was really frustrating. It looked like maybe the systems were slow and also maybe the guests ahead of me had some tricky requests, but 30 mins to wait was just too long. Also I left my phone charger, and the next day emailed the address from my reservation confirmation - I was told it was fine to just go to the reception. Which I did, but they couldn’t find it. I was told I was too late as the cleaning staff had gone home and to come back on Monday (this was a Friday and we left Paris the next morning - I had moved to a different hotel by then). I’m sure they’re not the only hotel to have this system, and possibly the cleaning staff hadn’t found or stored it - but it seems to me a really basic thing to ask cleaning staff to put any found items somewhere accessible so that front office staff can quickly retrieve it for guests that come back to collect forgotten belongings. All of us will be travelers with limited time, and I think it would make sense as a simple way to offer a better customer experience. Also, the head office which received my email could have simply passed on my request so that it was received in time, before the cleaning staff staff left, or let me know that I had go before a certain time. I know it was my responsibility in leaving it, but after taking time out of a short Paris trip to go back to the hotel, it was so frustrating to be told that it could not be found and to come back after the weeked.

I have booked the reservation for one night with my baby(1 year). When I came to reception Steve ( aggressive and disgruntled employee) has met us. 1.Firstly, in ultimatum form he told me that the prise will be 4 euros more as it was reserved. I was a little bit chocked but said ok. Then he told me that I should pay this 4 euros now,immediately. I asked to do it in the morning as it was midnight and I was with little baby. He told - right now. I payed. Then he noted something in his computer very long time, during this serving other guests. At last he gave me the key. 2.And I asked about the bed for the baby. He told that he is not going to bring it right now for me. It’s France and no one in France will not. I asked him - is it his rule or it’s official ? He started to shout and scold me as a student that I had to book a hotel in advance. Little remarks : it’s midnight,I’m with the baby on my hands and I have PAYED! I checked up the room and it was 2 different beds-for me and 1 year old baby.. in what way can i sleep there??! 3. Then he told me -if you don’t like my rules I am cancelling your reservation, get out to another hotel.I don’t care.. what??! I asked to call manager.He refused telling that it is he who is managering this night. I asked the coordinations of manager -he refused. Again : midnight,I’m with the baby in the in the suburbs of Paris, in front of me agressive abuser who has cancelled my ! PAYED! reservation… 4. I started to cry as because the situation was hopeless, I think it was his purpose.. then he told - ok, I will give you room with one bed. Nothing to do, I had no chance. What does it mean one bed-it’s 2 beds together. My baby felt down from this bed during the night.. 5. When I took the key and asked his name,he told me -Steve and then added that he is working fo 20 years here and doesn’t care what I’m thinking about him.. I was totally choked.I was destroyed for all night in this nightmare hotel. When I started to analyse the situation i had only one explanation -I have booked the hotel from the RUSSIAN account, however I live in Paris long time. I think it’s the only explication such disgusting behaviour with me and my baby. Conclusion :of course, I don’t recommend you this place. Especially, if you have Russian name or surname. It doesn’t cost the money and your nervous system..

This hotel, it's location (Line 14 - Automatic), it's comfort and equipments and more more moreover the kindness and professional attitude of its employees were just amazing. These people were trying by any means to be friendly, helpful and efficient in making our stay as comfortable and ”like at thome” as poossible. Thanks a million. We warmly recommend this hotel.

Spent 4 nights in this hotel and had good experience. Room was small but sufficient for a good night sleep after long hours or walking in the city. Everything is clean. Staff are lovely and friendly. Check in and check out fast. Breakfast decent with almost everything, and we will like it more if there are more vegetables. Location is great enough for us since we can get to almost every major sites within 30 minutes with subway. The area outside the hotel under some construction but it doesn’t affect our nights. Totally recommend if price keeps being competitive.

Top! Hôtel très propre, agréable, très bien équipé, jusqu'au lave vaisselle ! Le personnel est très accueillant, disponible et souriant. La literie est de bonne qualité. Bien situé, nombreux commerces et restaurants aux alentours. Belle expérience,je reviendrai