Hotel berhampiran Marche Le Passage, Saint-Ouen

I came to Paris for my 20th birthday, and choosing this hotel was the best decision! The stay was wonderful from the moment I stepped inside the hotel, Tiifo was spectacular, he welcomed me and my partner like in no other place and made our stay unforgettable, Christopher from reception was polite, professional and very helpful. Jana from the restaurant was amazing, very attentive and friendly. Thank you so much Tiifo and the rest for this fantastic experience and the memories made here.

Great value hotel, room was basic but clean and beds were comfortable, room suited me and my son ideally. Booking was easy, check in was smooth and staff were welcoming, friendly and helpful. Surrounding area was a bit rough around flea Market but we didn't have any hassle

We stayed here for 2 nights early October whilst in Paris for the Usher concert. Rooms are snug but they do the job, comfortable beds and nice hot water for a long shower. I drove down and made use of the parking garage downstairs for my electric car, I was able to charge for free and we were charged a really small amount for parking based on other car parks close by, staff were fab Kevin especially who helped us out with the car park and the charger. The outside courtyard was a hidden gem, good and service was also delicious. Overall a great stay in an accessible part of town. Would definitely go back.

The hotel and accommodation were fine although not located in the best part of Paris. I would have liked to give a higher score if it not been for the three weeks after our stay: We stayed in a room with our 3 year old child, by the end of the weekend we were scratching all over our bodies. My wife suffered the most, unfortunately. We showed the receptionist the bite marks which were horrific. My daughter and I had later reactions and we have photographs to show how bad it was. Even after three weeks of awful scratching, we still have scars to show from the bite marks, it looks like we are diseased! We did contact the hotel, and although they promised to get back to us, they never did, and no apology or compensation was forthcoming. It was a terrible ending to a very pleasant stay in Paris. I just hope they had the decency to take the matter seriously and fumigated the room. I suspect probably not.

We booked hotel l’Avenir initially due to the good first impression of the clean modern rooms and bathrooms. We were not disappointed, a lovely little French café with rooms upstairs, but very professional, staff were lovely, location fabulous and the area lovely too. Hotel very modern. Key points: LOCATION we were warned by the taxi driver who picked us up from gare du Nord that the area we were going to was not the best at night and we should be careful, I would please ask you all to form your own opinion on the area as it is quaint and lovely and has a fabulous church and immaculate park next to the hotel, if I’m honest I suspect the taxi drivers warn every tourist of this to encourage them to use the paris taxi system and put money in their pocket, I’m sure there’s bad there like anywhere, but all we saw was good. There’s a Monop’ supermarket 3 minutes walk from the hotel which is open till 21:30 for buying whatever is needed as it is a substantial supermarket. There is food and cafe available in the hotel, and le montmartre bistro across the crossroads offers food and drinks also. TRANSPORT: transport connections, it is very close (across 1 road) to the local metro station - Garibaldi. From here you can easily reach any Paris attraction or destination with 1 change on the metro system, or 2 maximum. Only thing to be aware of is that on an evening on the way back to the hotel, the trains get very busy as the location of garibalidi station is on the University St-Denis line, so all the students travel back late on an evening. Buses also run from Garibaldi bus stop. ROOMS our room was spacious and had a tv, wardrobe, hard floors, bedside tables with lamps, and a small desk with a chair next to a plug socket. The room was modern and clean and bedding was fresh and beds made daily/housekeeping provided with toilet roll etc, extra blanket provided in the wardrobe. No fan provided or available. BATHROOM: We booked a room with a bathroom included (with WC) these are all on the 3rd floor, and doncoat €10 extra per night, rooms on floor 1 and 2 have a communal toilet, but do have hand washing and shower facilities in the rooms. Bathroom modern, clean, towels changed daily, toilet roll always full. GENERAL HOTEL There is NO LIFT, this was fine for us however it is advertised as having one, which is incorrect and the stairs are very steep. There is a disabled persons room available on the ground floor. You can access the hotel through the café until 12 midnight, after that you must use the side door which requires the daily code they will provide you with on check in. Staff friendly and speak a good amount of English dependant on who you get, can’t fault the staff. Free WIFI provided The hotel organises live music every night which is strictly finished by ten, we heard absolutely no noise after that time and the rooms were well soundproofed. You do not get a key the doors are locked and a code is given for you to access your room, this is gre

I stayed one night on my own, first the positives: room was clean, bed was comfy, didn’t have any noise overnight, the rate is cheap. But, I had some issues. The bathroom (only that for some reason, not the room at all) smelled very strongly of cigarette smoke. The bed side light on one side was broken - no problem as I just slept in the other bed, but would have been a pain if I stayed with my husband as we both like to read in bed. Also as others have said they area isn’t that great, but I was visiting a friend who lived locally so that couldn’t be helped. For me the most frustrating thing was the service. It took 30 minutes to check in, and there were only four people in the queue ahead of me. It was really frustrating. It looked like maybe the systems were slow and also maybe the guests ahead of me had some tricky requests, but 30 mins to wait was just too long. Also I left my phone charger, and the next day emailed the address from my reservation confirmation - I was told it was fine to just go to the reception. Which I did, but they couldn’t find it. I was told I was too late as the cleaning staff had gone home and to come back on Monday (this was a Friday and we left Paris the next morning - I had moved to a different hotel by then). I’m sure they’re not the only hotel to have this system, and possibly the cleaning staff hadn’t found or stored it - but it seems to me a really basic thing to ask cleaning staff to put any found items somewhere accessible so that front office staff can quickly retrieve it for guests that come back to collect forgotten belongings. All of us will be travelers with limited time, and I think it would make sense as a simple way to offer a better customer experience. Also, the head office which received my email could have simply passed on my request so that it was received in time, before the cleaning staff staff left, or let me know that I had go before a certain time. I know it was my responsibility in leaving it, but after taking time out of a short Paris trip to go back to the hotel, it was so frustrating to be told that it could not be found and to come back after the weeked.

This hotel, it's location (Line 14 - Automatic), it's comfort and equipments and more more moreover the kindness and professional attitude of its employees were just amazing. These people were trying by any means to be friendly, helpful and efficient in making our stay as comfortable and ”like at thome” as poossible. Thanks a million. We warmly recommend this hotel.

Very pleasant stay, helpful and nice staff, clean room and good breakfast with a lot of choice. The terrace is superb, however it was to cold outsider. I traveled for leisure, and access to the hotel was very easy by metro. I'm coming back next year.

Top! Hôtel très propre, agréable, très bien équipé, jusqu'au lave vaisselle ! Le personnel est très accueillant, disponible et souriant. La literie est de bonne qualité. Bien situé, nombreux commerces et restaurants aux alentours. Belle expérience,je reviendrai