Hotel berhampiran Parco Cerrus, Sala

Buongiorno, ho soggiornato presso questo hotel , alcuni gg fa, e sono stata trattata malissimo. Almeno 3 o 4 volte l'anno, aggiorniamo x alcuni gg presso questa struttura. Sono celiaca e già la scorsa volta avevo avuto problemi con la colazione, risolti poi da un addetto alla reception di chi non ricordo il nome e questo mi dispiace. Il 20 ho telefonato x prenotare una stanza matrimoniale specificando la mia celiaco, mi hanno detto di mandare con una mail gli estremi della carta di credito e di scrivere che ero celiaca. Ho fatto così, e gli ho scritto che saremmo arrivati alle 12, 30 circa. Nel metter gli estremi della carta prepagata ho dimenticato di mettere la data di scadenza. Nella mail mi hanno risposto che se volevo la camera prima delle ore 14, avrei dovuto pagare una differenza di 40 euro, il resto della mail non Sono riuscita a leggerlo x un problema di luogo dove mi trovavo. Sono sempre arrivati in sull'orario e nessuno mi ha mai fatto pagare la differenza. Arrivati ad Avellino mi dicono He la camera non è disponibile xché mancava quella data. Alle mie rimostranze che sarei andata a cercarmi un altro hotel, la camera e immediatamente uscita. Ribadisco alla reception il mio problema di celiachia e mi affermano che è tutto posto. L a mattina seguente vado a fare colazione e la cameriera mi dice che lei non è stata informata e alla fine esce un pacchetto di fette biscottate della Schar e la cameriera .I dice che non c'e nient'altro xché nessuno ha dato direttive. La sera torniamo x mettere l'auto in garage, che costa 10 euro al giorno ed è una cosa indegna e troviamo il posto che ci e stato assegnato occupato da un'altra auto, lo facciamo presente alla reception e ci dicono che non se ne sono accorti , di metterci in un altro parcheggio e poi si vedrà, Mi sembra che ci sia molta superficialità nella gestione dell'hotel e negli anni e andato sempre più calando. Sono rimasta esterefatta x la richiesta delle 40 euro x chiedere la stanza un 'ora prima del previsto, visto che un giorno costa 90 euro compresa la colazione!!! E sia al mancanza di professionalità x la colazione celiaca!! Non credo che tornerò a soggiornare li , nelle altre occasioni durante le quali mi troverò ad Avellino!!

This hotel is #1 in Avellino for a Reason. 1. The room is amazing. It really is a suite. The living room area is large and comfortable. The bedroom is extremely large. A King size bed. The room was extremely clean. We had a great view from the hotel. The Bathroom was large and the shower quite big with a rain shower head. The provide slippers and a bath robes. The closet in the bedroom is quite large and allows for all of your clothing 2. Location. The location is not far from the town centre but depending on how you get to the hotel - by Bus from another city (we came from Salerno) you will need a taxi to get to the hotel. To get a Taxi call the hotel and they can help as Taxis are not easy to get. 3. Domenico - the Taxi Driver. We were fortunate to have Domenico as our Taxi Driver. He is an older Gentleman. He was amazing. We used him to get us to get to a small town near Avellino (Santo Stefano del Sole). He was always on time - charge a reasonable fare. He picked us up at 6:15 when it was time to go back to the Train Station (no trains travel to Avellino). 4. Getting there. We took a long route to get to the Hotel as we were in Naples prior to leaving for Avellino. But the Hotel Desk Manager told us there is a bus that comes straight to the Hotel from Roma. As we are thinking of going to the Hotel again just for R&R - I would find out how one can get the train from Roma. Also Avellino is close to many places - Pompei, Salerno, Sorrento - just need to figure out how to get to them from the Hotel - I am sure the Hotel staff will help. 5, The staff - from the moment you arrive you are treated wonderfully. The fellow who looks after the bar area and the restaurant at night - Marco is extremely friendly - speaks great English. 6. The hotel has a nice sized heart shaped pool with a pool side canopy for eating. 7. The Hotel has an incredible restaurant. We had one of the most memorable dinners there. Marco is a gracious server and host and the food was so good. Worth going to dinner at the hotel. 8. Breakfast is ok. They have you basic breakfast - juice, croissants, coffee. 9. Simply an amazing hotel - new, modern, clean and super staff. Thank you to everyone at the Hotel de la Ville.

We have stayed at Hotel Palace several times over the past 6 years and have enjoyed it each time. For us, its location is close to family, shopping, and being in the center allows us to walk and stroll everywhere. During all our past and recent stays we’ve been welcomed by the same friendly, courteous, professional, and familiar staff who obviously care about our stay and comfort and make us feel like welcomed family home again…and we feel the same way too.

Bien que l’hôtel et son personnel sont très agréable Le chemin d’accès et assez mal indiqué et de plus très très étroit Il ne faut pas avoir peur de blesser sa voiture

Abbiamo trascorso un meraviglioso capodanno ... Locale chic, personale gentile e disponibile, bella la compagnia la musica coinvolgente che ci ha fatto ballare fino allo sfinimento .. eccezionale!!! ... Ci siamo divertiti da matti !!! Grazie allo chef che mi ha fatto avere portare veg degne di nota e tutti entusiasti per i piatti .. il vino non è mancato mai .. Una cucina ottima ... Chapeau ❤️ super consigliato

Hotel Olimpico is a lovely hotel and spotlessly clean inside and out AND the rooms are cleaned every day ; good breakfast selection ; pool bar and has a great pool area where you can also order food. The reception ladies are very helpful and nothing is too much trouble. The bar staff Davide, Sergio, Michel & Daniel ( sorry if I missed anyone) were brilliant ! Very welcoming and again nothing was too much trouble for them, whether you have 1 or several drinks they are all great barman and an asset to the hotel ! The location was a bit out of the way for us but there was a free shuttle which was a god send as it was 50 euros each way in a taxi to the port in Salerno. The area itself is run down with bars and restaurants along the front either closed, boarded up or derelict so we were quite relieved when the taxi drew up in front of the hotel but a bit disappointed not to be able to have a walk along to a bar or restaurant outside of the hotel. Our room was spacious and clean but a bit drab and colourless. Sadly we were directly above the kitchen area so we were woken daily very early by the noise of the metal ramp being used to ferry food to the restaurant for breakfast (I presume) and the air conditioning didn't work although I did report this. We stayed here for 8 days for my husbands 50th birthday with friends and for the most part our experience was a good one. First night we ate in the restaurant just the 2 of us and felt the manager was a bit off and sharp but didn't take too much notice. Our friends arrived the next day and a few days later after a long day out we decided to eat in the restaurant and assured them the food was good based on our first meal. However, 11 of my mussels did not open which was over half my starter and our friend['s starters of grilled cheese and vegetables were cold. My main meal came out and the chicken was pink & raw but after sending it back and it still wasn't cooked I decided to leave it. Our friend ordered steak medium but it was raw when it came out. Not wanting to send food back again he ate the edges and left the rest. The blonde waitress couldn't raise a smile, literally threw our food at us and had no table manners at all and the manager and his sidekick with the glasses did not at any time come to our table to enquire if there was a problem nor offer a solution - they just raised their eyebrows, muttered under their breath nodding towards our table and completely ignored us ! Only the nice young waiter (didn't get his name) who took my food back was so apologetic but apart from that they weren't interested in our table at all and made it quite clear they did not care. When we paid he begrudgingly knocked off my meal and 1 steak meal but this wasn't the issue. The issue was their attitude towards us was disgraceful ! As paying customers you expect to be treated with courtesy and if you are unable to do this then you should not be in hospitality so for the rest of our stay we did not eat