Hotel berhampiran Church of the Sacred Heart, Salerno

convenient location on corso vittorio emanuele so right in the center of everything but pretty poor service from everyone we encountered except the young woman staffing the front desk on the day of our departure. she should be promoted to train *everyone* (especially the insolent loud mouthed male staff who spent their time mansplainin') in the hotel on what it means to have good customer service. a good hotel experience starts with a positive customer experience when you get to the hotel. my first complaint would be that the hotel doesn't provide good directions on how you are actually allowed to pull your car in front of the hotel on a street that is closed to traffic. anyone with experience driving in italy is well aware of the risks of driving a rental car in a ”forbidden zone” and that is what corso VE looked like to us. by comparison, our hotel in Matera where we headed after salerno emailed us explicit directions on driving to the hotel through Matera's restricted zones. when i arrived in the lobby to check in i got some (lousy) directions to a parking building they use (didn't use it-found public parking 5 minutes away). after insolent 20 something (dark haired boy with glasses as i recall) told me the checkout time was 10.30, i asked if we could get it extended to 11 or 11.30. a flat no. ok. then i went to grab the luggage rack to bring our stuff in from the car. check in guy says i can't use it! i think he sent someone to ”use it for me”. anyway, once we get into the room (a triple as i recall), it is very warm in there and we turn on the a/c. only it doesn't seem to be working. we call down to the front desk ”oh, yes, we need to turn it on for you” so even though you have an a/c conrol, everything is actually controlled from the front desk (we had a similar problem the next morning and i think we got one of the owners-short, older gentleman who sleeps in the hotel!-to call down to get the a/c running again and he had to call multiple times). the next morning as we headed to breakfast (marginal but a good coffeemaker for espresso) there was some management guy pontificating to a younger person about many things with lot's of ”che cazzo's” (yes, anglo's other than me who speak italian and lived in salerno for two years do understand this). how do i know he was associated with the hotel: because earlier when i was about to go running, he asked me ”may i help you/posso aiutarti” as i headed for the public bathroom to use it before my run, as if i didn't belong there. anyway, the woman at the desk that morning told us that a later checkout was not a problem, and was a breath of fresh air compared to the knuckleheads we encountered up until then. there were other minor issues with the room that needed attention like ripped wallpaper and chipped tiles but the overwhelming negative was the attitude of the staff except for the young woman who actually knew what she was doing. i would not stay here again until the staff get better train

Ho soggiornato per 2 notti insieme al mio compagno. all'arrivo il ragazzo che ci ha accolti è stato molto gentile e simpatico, ci ha anche regalato una bottiglia di vino. ho soggiornato in questa struttura per questioni di studio, avevo un concorso in quei giorni a Salerno, sono stata per 2 giorni chiusa in camera e devo dire che è un B&B tranquillissimo. Molto pulito, camera molto confortevole e grande, con balcone. aria condizionata che puoi accendere e spegnere quando vuoi e regolare a piacimento la temperatura. bagno con doccia molto grande e molto pulito. spero di ritornarci, magari per una vacanza!

Very comfortable stay. Nice, clean room certainly no complaints in that respect. Location is outside of the centre of Salerno, however a half-hourly train can be caught 5 minutes walk away from the hotel, which gets u into Salerno in 15 minutes, and u can be at the tourist ferry terminal in 25 minutes. A small number of restaurants around and a supermarket is 2 minutes away. Breakfast was very basic but was sufficient enough. Not too bad for the price point and definitely cheaper than Amalfi Coast, but the easy access to Amalfi Coast made it worth the stay.

The hotel is ok, some weird rules around the pool where you are obligated to wear a cap in order to access it. The safe guard is very persistent on keeping this rule. The restaurant was surprisingly better than expected. It takes about 1.5h to reach amalfi by the car from hotel. Hotel has a parking lot which is def a perk. The rooms were ok and clean.

We absolutely enjoyed our stay in Hotel Raito in vietri sul Mare! The hotel has a great pool, a well maintained garden and a restaurant where we used our breakfast where nothing was missing. Our room had a beautiful view over the Gulf of Salerno, both daytime and nighttime. We were very glad with this service! Beside this service, the staff of the desk, in the restaurant and near the pool were very friendly and willingly help us when we asked for it. We used the penddle bus a couple of times and that was an extra service to go to the city or to the beach of Vietri. We highly recommend this hotel!

Great hotel outside of the main Ravello square. Welcome was extremely warm and friendly. Room was ready as we arrived (and we were early). Room was very big and to a good standard. Everything you would need, we also had a balcony room which was lovely. Pool was quiet with a little bar that did a nice lunch, very reasonably priced. The shuttle service to the square was a god send. We were at a wedding and I was able to use the service to head up to the square for a hair appointment and they came back to pick me up. Breakfast room was a little warm but the choice was pretty varied. We only have one criticism…we ordered a taxi to take us to our next stop in Amalfi (a 20 minute trip) and we were charged €70. Which is outrageous!! If you want a hotel with amazing views but a bit out of the tourist area in Ravello, this is perfect.

My partner and I recently stayed at Hotel Zi’Ntonio for 5 days and it was truely amazing. We enjoyed each day so much from the beautiful room and view of Scala and Ravello to the outstanding service from each member of staff. A special mention to Giovanna who helped us change day trip bookings and organised a last minute early morning transfer for our departure day with no hassle at all. We arrived before check in time but were able to check in early and were also given a free room upgrade!! Included breakfast was amazing, fruit and veg straight from the garden on the property and pastries tasted so fresh. The staff went above and beyond and really made us feel welcome during our stay, I will recommend this hotel to anyone I get the chance to!!! 5 stars for everything thank you again Hotel Zi’Ntonio!!!

We arrived on Sunday 22/10/23 with limited expectations, the hotel had a Wedding in progress and this made check in at most casual, initial impressions were ok décor looked traditional and clean, The room 204, that's where it all went down hill, room was small and bland. a small TV hung on the wall, a fridge was in the cupboard below which didn't seem to work and was supposed to be stocked, it wasn't, it was empty, walls were scuffed and could have done with a lick of paint. The bathroom was small and had an over bath shower with usual facilities, the bath needed the sealant replaced around the whole bath, the shower blind was a bit dated and grim the underside of it was not clean. I'm afraid it wasn't inviting, quite the opposite, needed updating. The door to the balcony was new and worked well, when you get outside you see this hotels appeal being 600m Above Sea Level the views are breath-taking. Bed was hard as stone like sleeping on a mortuary slab, not that I've ever done that and i actually slept quite well. my wife however wasn't as pleased, we enquired about a topper at reception, the language barrier did get in the way but we thought we'd got through, alas we didn't get the topper. we had one meal in the hotel which was ok. Breakfast was served on level -1 a large soulless room, normal continental fair ham, cheese, bread, hard boiled eggs some limp lettuce, no cereal to speak of, yogurt tea and American Coffee. Not exactly well presented but ok. my wife is a coeliac(gluten free) and the staff provided gluten free products, on the Wednesday morning and i can only assume that as there were only 5 people in the hotel breakfast was served in the ground floor restaurant, which was better, and had great views, breakfast was served at the table. There was a bar but it was not well stocked or manned. 2x G&T's £8 parking was ok a bit tight but ok. The hotel is in the hamlet of Agerola which has limited restaurants and bars we had drinks at Madame in the square and at the bar across the road when the aforementioned was shut, we had a meal in the next village along, which was also small and only had one or two restaurants that we could find. Not exactly buzzing but very pretty and it was October, also bear in mind the temperature is 3-4 degs lower than the coast, Also it takes about an hour to get to the coast, round some tight bendy mountain roads, if your a nervous driver might not be the place for you. We left a day early and moved to Pompeii as he weather was not good, and we wanted to get nearer to Naples, paid the bill which included a local tax! I'm sure was included on the original booking but i may be wrong, worth watching out for. This hotel is very pretty and traditional the staff are friendly and helpful, it has the potential, to be a good hotel, public rooms are modern and clean but they need a bit of fine tuning, Room/s need modernizing. Overall we had a pleasant stay.