B&B Portafortuna Lucky Charm

We are very sorry to have to write this negative review! Let's start by saying that we stayed one night in this B&B. Fairly convenient location 10 minutes from the station and 5 from the center! The BeB is located in an old building, and is basically an apartment on the first floor, where there are some rooms and then the owner's rooms! So it's like being all in one apartment but only in different rooms. At the time of booking we communicate that we are a couple with a 3 month old baby. We arrive, we stay in the room with our baby for a while to play (about half an hour at 12 o'clock) and going out to go for a ride we finally meet the lady (landlady) who asks us if the baby sleeps at night because he has heard screams before and would not want me to disturb the other hoteliers. The screams he refers to were the classic vocalizations that babies make when they play. I reply that we sleep, but not every day is the same with such small children. Returning from the stroll in the center we go back to the room and find the cold room, I call the number I have (he is another guy I have never seen since the reception was made by yet another gentleman) and I explain the situation, the lady comes on turns on the radiator and air conditioning (very indisposed because according to her it is not cold !!). I also notice stains on the sheets and by pointing this out to him they are reluctantly changed. When we went out for dinner, we left the air conditioning on but she went in and turned it off (saying that audì clima they turn off by themselves because they have a motion sensor 😵‍💫 strangely all night then it remained on at 20 degrees). But the best part was when we returned at 9.30 pm the baby started crying, we were trying to calm him down and the lady knocked on us to ask us to calm him down and make silence that disturbed !!!!!! As if we had you can make a newborn stop crying! I add that instead of creating these unpleasant situations it is enough to say that they do not accept babies instead of taking reservations and then treating customers badly. I also point out that the lift only goes with 20 cent coins .. and of course we with a stroller had to go up and down several times! We only saw 80 cents from her, the rest came from our own pocket. We did not clean up, mold in the shower and gravy stains in the duvet. I also point out that the partner bar for breakfast is very basic levels. Tip: look for something else with children.

Destaco a simpatia da Maria, a anfitriã que nos recebeu muito bem! Localizacao muito boa! Muito acolhedor e tranquilo, quarto e casa de banho amplos. Boa relação qualidade/preço apesar do pequeno almoço não ter muitas opções. A repetir!!

Ottimo personale, pulizia e gentilezza. Ambiente pulito, ottima accoglienza, camera grande ordinata, bagno impeccabile pulito e profumato. Servizio carino e attento, ambiente accogliente erilassantw.