The employees are the only good thing about this hotel.
I do not understand how it is so highly rated. I only wanted one thing - clean room. I got exactly the opposite of it.
The blankets were dirty (we ended up using sheets only), the mirror was all smudged, the rug was disgusting. My little one played barefoot for 30mins and his feet were literally black from the dirt. I even took a photo. I was in disbelief.
The pool was dirty, the cleaning system/filter was not working.
The laundry did not work.
Breakfast had very limited options. Some danish, bagels with butter/cream cheese and cereals. We made our own breakfast, so not that important.
The employees were kind, but that didn’t compensate for the extremely dirty room.
Overall, a great disappointment.
Terjemah