Hotel berhampiran Nordstrom, Salt Lake City

The Residence Inn Salt Lake City has consistently provided high quality service and attention to detail during my stays. I was impressed with the cleanliness, comfort, and immaculate condition of the rooms. There is no place I would rather stay than Marriott. Ms. Clarisa at the Residence Inn Salt Lake City downtown is an exceptional manager. I received excellent customer service from her. My admiration for her professionalism, expertise, and intelligence is unwavering. She went above and beyond to ensure that my stay at Marriott was pleasant and well-cared for. Having a supportive and cohesive manager like Ms. Clarisa makes a positive impact on the customer experience. Front desk staff Mr. Trevor and Mr. Cyrus provided excellent customer service. They treat customers with kindness, generosity, and respect. My sincere appreciation and gratitude are due to the entire team for treating me so wonderfully. It was an excellent stay in every way. I highly recommend this place.

在鹽湖城市中心，周邊離餐館，商場都很近。房間乾淨整潔，早飯也還可以。並且離展館很近，步行幾分鐘可到達。

這個酒店雖老但是保養得還不錯，佔地很大，很多房間，位置在市中心。酒店大廳和中庭院落都挺不錯的。房間條件還不錯，床舒服。喜來登的品質管理總體還是不錯的

酒店很舊，被褥都很有年代感，再洗就要破了的感覺，也不是很乾凈，如果還有選擇的話，不推薦。酒店門口免費停車，隔壁有個麥當勞，入住期間不知是否因為裝修，衹開放汽車點餐入口。附近homeless較多，如果天色較晚出門，最好隨身攜帶一點點現金，以備不時之需。

Real good hotel during convention period. Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel. I am very much satisfied except breakfast which is too high compared to simple buffet foods.

服務：太差，訂的是二床房，前台想讓我們換成價格低的大床（明明有空的二床房）。此外，辦入住的時候前台不停地打電話接電話，辦了非常久。 早餐：糟糕，沒什麼好吃的。 設施：排氣扇特別吵，和廁所燈是同一個開關，沒辦法關掉。

I had a stay Feb 5-6, 2023 for a ground floor room w/ a single bed because I'm 100% handicapped from my military service during Vietnam. I called Microtel twice on 2/1 & again on 2/4, to confirm that I had a 1 bed ground floor rm. Both times the clerks assured me that it was in their system. I showed up Feb 5th around 3:30pm, & was told by the rude female desk clerk that there's no ground floor rooms available. I told her that I had called twice on different days & was assured that the notes were in the system. She finally checked again & put me in a ground floor room, that wasn't very clean, but I accepted it, since there wasn't any other ground floor rooms available according to her. That evening the room above me kept dropping things, & it sounded like being in a bowling alley w/ the loud noises. Later, a family came in the room next door to me, & the kids started yelling, screaming & pounding on the walls. I called the front desk a couple of times, but no answer. It finally stopped around 10pm. The next morning, I went to take a shower. There wasn't any hot water, & the soap & shampoo dispensers were empty. I called the front desk & again, no answer. Afterward, a Mexican guy apparently had a key to my room & came in, w/o knocking or anything. He looked surprised when he saw me, & started speaking Spanish. I asked who he was & why he came in my room, but just talked Spanish. When I went to the front desk & confronted the clerk (the same rude clerk that checked me in the day before) about this guy having a key to enter my room, she said it MAY be the maintenance guy. I then asked, ”Why didn't he say he's maintenance or staff or have hotel ID on him?” She claimed she didn't know. I filed a complaint w/ the mgr thru the clerk, & he finally sent me a email 3 days later saying he couldn't do anything about the noise from other guests. Nothing about the other issues, like no hot water, soap or shampoo, or why the guy had a key to enter my rm. No offer of a refund or some sort of compensation. Do not stay at this Microtel !!

From check in to to check out, this is one of the best hotels I’ve ever stayed at. The restaurant/lounge has great food and a good beer selection. I would consider this a perfect business stay near the airport. Good location and great amenities. Highly recommend.

Das Zimmer war soweit okay. Die Möbelstücke etwas veraltet. Aber insgesamt war alles befriedigend sauber. Leider hatte ich etwas im Bad liegen lassen. Ich hatte sofort angerufen, dass Sie mir das bitte zurück legen, weil ich gegen Ende meiner Reise erneut ins Hotel komme. Das Reinigungspersonal hat es aber leider an sich genommen, anstatt es an die Rezeption zu geben. Es war verschwunden. Sehr traurig! Der Mann an der Rezeption wirkte auf mich genervt und dadurch unfreundlich.