Hotel berhampiran Koutsoupia Beach, Sami

I'll start off with a few of the good things about the hotel before listing the poor things. The view from the room was too die for. You couldn't beat it, absolutely amazing. The staff were always helpful whenever we needed anything so have no quarrells with that one either. The pool facilities there are also great, one of the best pools I've actually ever used, the sun loungers are a bit dated but they're good enough! However, the steps... You'll read about this in most of the reviews. If you have any disabilities, this is not the hotel for you. We counted over 150 steps you have to go up for our room, now if you plan on doing the pool, then lunch, then dinner, these steps do mount up. ”There's lifts!”, there are two lifts which do help, however, one of them is broken and by reading other reviews, has been for over a year. We were actually lead into the first broken lift by an employee and was stuck in there in the heat for 15 minutes before being let out by another employee. I'm not sure if this is just a european thing, but I do feel obliged to mention these two things. The beds are rock solid, if you're british and used to a lovely soft bed, forget what you know because these are something different. We woke up aching some days. Another small gripe and again, seems to be a greece in general thing, 'Don't flush the toilet roll down the toilet, use the bin next to you', first of all, how disgusting to have a bin full of excrement, I'm sure you can guess what we did, flushed it. We went down for breakfast every day at roughly 8:30-9AM, there's a wide selection, but all the hot meal items were cold, every single time. Such a shame, I did report this but alas, no change. There's so much potential with this hotel and definetely was not the worst hotel to stay at, but there's much better out there.

Our first time in kefalonia , what a treat this hotel was. I booked a pool or garden view, but ended up with a sea view room! There is building works out front of hotel but did not spoil our holiday. This hotel has a stunning pool and bar area. Plenty of different seating areas. Ample double sun beds, pool towels, and no one reserving beds! Breakfast was my favourite time of the day. Such lovely food and lovely terrace to eat on. Bottles of water were replenished every day, plenty of toiletries. Rooms cleaned every day before we’d got back from breakfast. Clean towels every day. But the best thing about this hotel is the fantastic staff, never been in a hotel with such friendly, always smiling staff. They couldn’t do enough for you. The management team should be very proud of them. Would highly recommend this hotel. Had lunch most days with my Malibu and pineapple! Great location, plenty of bars and restaurants within 5/10 minutes. Small beach close by with great each bar. Thank you to everyone who made our holiday such a lovely time .

El Hotel está muy bien ubicado, cerca de la plaza puedes ir caminando a los alrededores. Pero por el mismo motivo no cuenta con estacionamiento ni tampoco es posible hacerlo en lugares cercanos ya que las calles se encuentran cerradas o llenas de autos, lo que lo hace un problema especialmente al arribo o salida con todo el equipaje. La atención del personal estuvo bien, también el desayuno que es variado y al ser buffet puedes comer todo lo que desees. Lo que podrían mejorar es el lugar para el desayuno ya que es lindo pero muy pequeño. El hall es bello y amplio pero a las habitaciones les hace falta una renovación.