Terokai Ulasan Tetamu Hotel di San Antonio

Holiday Inn Express & Suites San Antonio Medical-Six Flags
3.7/5101 Ulasan
Pengalaman saya sangat bagus!! Perkhidmatan pelanggan yang sangat bersih dan baik!! Cepat sarapan pagi!! Terima kasih yall!!
Holiday Inn Express San Antonio-Airport
4.5/5102 Ulasan
There is no housekeeping at night. Only the receptionist was present. Very bad service.
Holiday Inn Express & Suites San Antonio NW Near Seaworld
4.1/5104 Ulasan
I can honestly that the staff behind the welcome counter are amazing! but the cleaning staff are hit and miss. Rooms are not cleaned properly to my likeing!
Holiday Inn Express & Suites San Antonio - Brooks City Base
4.2/5101 Ulasan
This was overall a great stay. This location was especially good for a family vacation setting. Location is within 2-4 minutes drive to several major stores including national ones to pick up any last minute needs, it is also super close to major highways but just far enough away to still keep it quiet. Plenty of other desired businesses just a few minutes away. Very nice part of city, particularly for the south side. Room and other facilities were generally very clean and well maintained. The staff was all very helpful, friendly, and professional. The breakfast was kept hot and well stocked with lots of proteins, plenty of bread and dairy options and some fresh fruit. Pancake machine was great for the kids, we were just normally in too much of a hurry to be able to enjoy more. Prices are pretty fair for the market. The room had lots of windows and plenty of lighting when needed. We didn't use the pool or gym so I can't comment on those. The only two things that could have made this stay better would have been a microwave in the room as it already had a refrigerator, and some upgraded laundry machines. Seriously those things have to be from the 90s only accepting quarters (not easy to come by those these days) and several of the functions on dryer were broken. The machines also didn't seem to be super clean. Most guests that might not be a problem for, but with large family and several days staying there we needed them. If those two items could be fixed, then I could give a perfect rating. We still plan to come back to this hotel the next time we are in San Antonio.
Holiday Inn Express San Antonio East - I-10
4.2/532 Ulasan
Pros: Fairly new hotel. Cons: Front desk clerk upon check in was not friendly or she was having a bad day. I was given a room on the first floor. She seemed to get annoyed when I asked her for a room on the top floor. She had one but after her responses to me and facial expressions I told her to disregard my request. This hotel was new but I saw a lot of issues. The walls and floor were paper thin. The guests above us must of had horses in their room because we could hear every STEP and the room vibrated with every step. The bath tub was damaged with holes so the drainage wasn’t good. There was an odor in the bathroom with a smell of a wet moldy towel. The hallway was never cleaned during our 3 night stay. When we check in there was debris and M & M’s strewn in the hallway and still there when we checked out. Breakfast was fair but the kitchen staff did not manage keeping the eating area clean while guest were eating. We had to clean our table before sitting down. The window shades weren’t wide enough to meet the sides of the windows so LOTS of sun shined through at sun up ( no sleeping in at this hotel. The Hilton brand is my choice……… but, since the hotel was new (according to the website) I wanted to give it a try. NEVER AGAIN. Back to Hilton I go. The customer service needs to be improved at this property.
Holiday Inn Express San Antonio N-Riverwalk Area
3.7/5103 Ulasan
San Antonio City Center
Absolutely amazing! Everything was perfect, hygiene, location, facilities, service, etc. Proximity to the River Walk is unparalleled as it is less than a 10min walking distance.

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