Hotel berhampiran Citizens Business Bank Arena, San Bernardino County

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

環境整潔，停車場空間大，大廳有供應草本水，距離鬧區近，步行亦可到達，附近的Bird House餐廳，炸雞很好吃，推薦！

Perkhidmatan Cemerlang Keseluruhan. Biliknya bersih dan luas. Saya berada di sana semasa pandemi dan sarapan tetap disajikan secara konsisten berbanding hotel lain yang terhad kepada beg ”Grab n Go”. Sarapan menyajikan pelbagai makanan dan anda boleh membuat wafel anda sendiri.

2023年才修好的非常新而且還有標準的美式早飯距離羅蘭崗/聖蓋博開車35-40分鐘但是服務有點不夠（人手不足/沒有牙刷）

這個品牌的連鎖店都很滿意，住過不同地方，價格適中，設施新又乾淨

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

很喜歡酒店裝修和氛圍。走廊裏掛滿酒店創始人及酒店相關的歷史照片。房間大，停車也方便。是奇諾不多的酒店選擇裏很好的一個。不過，設施雖好，要注意奇諾的酒店都在高速公路邊，對類似我這樣睡眠不好的旅客，選擇要慎重……

很方便的酒店，坐飛機也很方便，有很好的bus提供服務。早餐雖然簡單，但很快捷，鬆餅不錯。距離飛機博物館也很近。

Not bad but not horrible either… weird front desk staff interaction but they got me a shuttle to the airport and a decent room for cheap.