Hotel berhampiran Serrano Village, San Bernardino

The kitchen that was the main reason I book this hotel, and she didn’t disappoint. I had everything I needed ! I loved the complimentary dinner and breakfast offered (dinner mon-wed I believe) also the laundry room. The parking was awful haha but no complaints here luckily everything else outshined that also the front desk woman was very sweet and made me feel comfortable I wish I could remember her name but I know her last name was 3 letters long :

Hotel ini sangat bagus kakitangannya sangat bagus biliknya bersih dan Bau yang dibasmi kuman sangat bersih

terima kasih kerana Hospitaliti sangat menghargainya ...kami makan pasti akan kembali tidak lama lagi

Every staff was so good my experience was so amazing or memorable. The checking process was so smoothly done and Everyone was so co operative. A big thanks to Tapaswini he resolve all my queries just a call away. The food was awesome 👌 and overall my experience was so amazing. Definitely I will visit again.

Hotel is nice not that much parking.a little noisy can hear people going up and down stairs.walls were thin can hear everthing.

I loved everything about this hotel, the breakfast was great, very friendly people there,but....I had blood on one of my pillow cases..

Hotel ini tidak jauh dari lebuh raya, tetapi ia sangat tenang dan agak baru, dengan peralatan tempat tidur yang selesa. Walaupun jauh sedikit dari Desert Outlets, ia jauh lebih baik daripada hotel berhampirannya. Harga tak mahal. Sikap kakitangan perkhidmatan juga sangat baik. Terdapat Wal-Mart kira-kira 3 kilometer dari hotel, tempat anda boleh menjamu selera dan membeli makanan. Tiada restoran di sekitar hotel.

This is the second time we've stayed at this hotel and again, it didn't disappoint. The room is very spacious and comfortable and very clean. We used the gym which was small but well equipped for the size. The complimentary breakfasts were THE BEST we've EVER had at any hotel. Absolutely fantastic every morning. The staff was very friendly. We will be back again!

Was staying here on a business trip with some colleagues. I'd definitely stay here again. The hotel was clean, comfortable, and welcoming. The breakfast was free and plentiful, with lots of great options, the parking was free and easy, there was a discount next door at the BJ's restaurant that my colleagues and I enjoyed on our second night of the stay, and the hotel staff made sure we were accommodated when our flight was delayed by 4 hours and we ended up having to check-in at 5 in the morning. I also have to give a MASSIVE shoutout to Ms. Shakia E. at the front desk- this staff member saved my life- we had to ship a hard drive out for work before our group left the next morning to fly back to Canada (we're a film crew and we always send an additional hard drive with our footage by mail as a safety procedure). Anyway, the night before I had the most difficult time trying to send this drive off- Fed Ex wasn't working and their site had gone down, their tech support wasn't open until the morning, and when their site did start working again, it wouldn't accept a Canadian credit card trying to ship out of the US. And by this time all the physical Fed Exes were closed. I didn't have a UPS or other shipping account. Shakia stepped up and helped so much, she arranged for UPS to pick up the package from the hotel the next day after we left and helped me get an order set up. It sounds straightforward, but honestly, when you're in another country on very little sleep and have several other things to deal with for work, someone like Shakia is a superhero- honestly, this lady is an angel and deserves a promotion. I felt so taken care of and looked after. Overall, would definitely come back to this hotel, if anything, just for the lovely staff who went above and beyond. Many thanks to Shakia and all the staff, from the Canadian film crew :)