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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
106 ulasan
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Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.3
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Semua ulasan(106)
Ulasan positif(93)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(13)
Pengguna Tanpa Nama
Suite Queen Satu-Bilik Tidur dengan Katil Sofa
Menginap pada Okt 2022
Keluarga
40 ulasan
3.2/5
Disiarkan pada 15 Jan 2023
Close to everything but not too clean. Hotel is old . But staff is great and no restaurant on site . But room has kitchen and sofa .. need sons upgrade and renovation
Terjemah
Pengguna Tetamu
Suite, Berbilang Katil (Two Bedroom Queen and Two Doubles)
Menginap pada Mei 2022
Keluarga
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mei 2022
Room was great, service was great, and facilities were very nice. The breakfast was just heated up pre-purchased breakfast sandwiches, bagels, cereal, etc.
Suite, Berbilang Katil (Two Bedroom Queen and Two Doubles)
Menginap pada Mei 2023
Lain-lain
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mei 2023
非常滿意,交通 生活都非常方便
Terjemah
alexandra
Menginap pada Mac 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 22 Mac 2024
Property is a bit older however it’s kept up very well! the rooms are like little apartments. 2 rooms with a living room and kitchen! we loved that they offered a free shuttle to and from the airport! free breakfast was also a PLUS! over all we were very happy with our stay at Sonesta ES Bruno! We will definitely stay again!
Terjemah
Brianna
Menginap pada Mac 2024
Lain-lain
2.0/5
Disiarkan pada 17 Mac 2024
This is not well kept. The first room smelled overwhelmingly of smoke. They sent someone to “spray it”. The second and final room was in the main lobby and the ceilings in public areas are soft with water damage. I had severe reactions to the mold and mildew overnight. Will never come back.
Terjemah
Letiwe
Menginap pada Mac 2024
Keluarga
4.0/5
Sangat Baik
Disiarkan pada 12 Mac 2024
It was good location. Could use some cleaner linen and the alarm clock woke us up so maybe housekeeping team could check and reset the alarm clocks from prior guests. Two bath towels had snot on them so not sure f they got cleaned well. Otherwise, great location that’s convenient for dining, shopping at the mall, and freeway access!
Terjemah
joseph
Menginap pada Mac 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 11 Mac 2024
Very simple from arrival and took minutes to check in. My kids were excited from the moment we opened the door and sad to leave. Breakfast was great and staff was friendly and attentive. Will stay again thank you for the hospitality.
Terjemah
Jane
Menginap pada Mac 2024
Lain-lain
3.0/5
Disiarkan pada 6 Mac 2024
CHECK IN:
Upon checking in, the staff appeared annoyed. I wasn't sure why-I got in at about 8:00 PM but they seem to want to get off shift.
CLEANING:
I asked for cleaning midway through my stay and that was not done.
I also communicated I would like a 12 noon late checkout time. The front desk neglected to relay my departure time to the cleaning staff, resulting in multiple disturbances.
NO ELEVATORS:
This hotel is NOT accessible and has no elevators. I had to carry my luggage up three flights of stairs to reach my room on the third floor, which was quite challenging.
FOOD:
Breakfast was very early and there was a significant time change for me, so I never actually made it to the 8:30am cut off. I suggest that breakfast be open until 10:00 AM.
The snacks were both scarce and costly. I would recommend that at least a bottle of water be given to the guests.
GENERAL:
The hotel upgraded me to a two-bedroom, despite my earlier decline.
The room was "non-smoking," however, I could tell the room had been a smoking room not that much earlier, and it reeked of smoke. When I first entered the room, one of the fire alarms was beeping. They fixed that quickly, however.
Despite the issues, the beds were very comfortable.
I would likely go back, but prepare for the above problems before a stay.
Terjemah
Huaian
Menginap pada Mac 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 5 Mac 2024
Like: The facility is in a relatively safe and convenient location. The overall service is good although not outstanding.
Dislike: It is close to the SF International Airport. The noise of flights is clearly audible although not unbearable (to me). The area for breakfast could be over-crowdy at times.
Terjemah
Michael
Menginap pada Feb 2024
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 15 Feb 2024
Simple lobby but huge suite. Room was clean and comfortable. Convenient access to the BART. Staff was friendly.