Hotel berhampiran El Santuario, San Cristóbal De Las Casas

This is a great place to stay in San Cristóbal de las casas!! It’s located in beautiful neighborhood and has easy access to the restaurants and tourists spot there. The room is clean as well. But most importantly, the staff is amazing. They are so friendly that they tell me everything about what I should try out there, and the advice was really helpful to enjoy my stay in San Cristóbal de las casas. English and Spanish is available to communicate. And he helped me practice speaking in Spanish with me although my Spanish isn’t very good!! That was so nice and I appreciated it. I’ll definitely come back here when I visit the city again.

The rooms are very comfortable, is perfect for to take a good rest. We enjoyed of a good place installed in the downtown of the city

Pros: Comfortable beds, attentive staff (though non-English speaking), on the 3rd floor there is a terrace overlooking the center of San Cristobal (but you can't imagine, how cold are there after sunset). The hotel has a Christmas spirit, was decorated with a REAL Christmas tree, inner yard was decorated with twinkling garlands lights and pinatas - it was nice. Cons: Barely functioning and constantly disappearing internet connection, all rooms in the hotel are without windows (some rooms has small window to inner yard, but not outside the hotel), claustrophobic room, there were no space at all. The room's door was full of holes and gaps - anyone can watch through these gaps to outside or inside (depends on a watcher's position - picture attached). There were no heater inside the room, so you can imagine how cold at night (considering door with gaps). Very poor and dim lighting in the room, we were missing better lightning. If you want to take hot shower, you must wait for 10-15 minutes until hot water will come. As there were no ventilation inside the room (also no windows), after using the shower everything inside the room becomes wet and humid. Breakfast was a joke: water, tea, coffee, juice, yoghurt, sliced ​​papaya, square toast and jam. You won't find there any cheese or ham (what is basic breakfast ingredients) or any other more serious food. The most funny, shocking and ridiculous moment: hotel is heating water for tea or coffee... in the microwave !!! I haven't seen anything similar before in my life!!! In the microwave, water never gets boiled and you are forced to drink only warm tea or coffee. Absurd comedy without any additional comment. All tours offered by the hotel were 100 pesos more expensive than you can get in the city center. The location of the hotel is not brilliant and well located: walk to the central square takes about 10-15 minutes. There are many accommodation options in much closer and nicer locations in San Cristobal.

Tiene excelente ubicación y servicio. Las habitaciones muy amplias y limpias. Áreas comunes limpias y estancia confortable, lo recomiendo 👍

Desde que hablé por teléfono para reservar, el trato de la señorita que está en la mañana es muy agradable. Llegamos al hotel y nos recibieron excelente. Las habitaciones son muy limpias y las instalaciones también. Aunque el hotel no es nuevo, es muy seguro. Hubo un inconveniente con el celular de un familiar que al parecer estaba perdido y los colaboradores se encargaron de buscarlo y entregarlo. 💜 ¡Muchas gracias por tan excelente trato!