Hotel berhampiran San Diego Museum of Art, San Diego

Super happy with my experience. The bed and pillows were so comfortable. The room was ultra clean. The staff was efficient and kind, even gave me a cookie. I didn’t come with a pet, but would definitely bring my dog with me in the future. Cheers!

I’ve stayed at this hotel several times while visiting family in the area. Decent hotels aren’t easy to find in this area. This place was the best I could find for a somewhat reasonable rate. This time around I stayed for three nights and noticed how it’s gotten far too dirty to be acceptable. The bed and linens were fine but the couch needed a serious cleaning. The carpet was vacuumed but it desperately needed a good steam cleaning. The hotel manager really should take a look in the rooms from time to time to make sure dirt and stains are being cleaned. There was cockroach on the bathroom floor on one of my midnight bathroom visits. I wore sandals from then on while in the room. I realize cockroaches can be anywhere but it was still a little alarming. The parking lot can be just plain ridiculous at times. The lot behind the hotel backs right up to a homeless encampment so I didn’t feel comfortable parking back there. The front parking lot gets inundated from customers going to the Inn N Out burger drive thru next door from late afternoon until well into the evening. The endless stream of cars block the parking spaces so it’s extremely difficult to park at this time of day. Three nights cost $710 for just one person! That’s far too much money for the reasons listed above! I won’t be back if things don’t improve. On a positive note, the front entrance staff was great. They were all very warm and welcoming! The bed and pillows were very comfortable. They also have breakfast which was fine and good coffee which was appreciated!

Checked in late at night and it went smoothly. The staff was very helpful. They brought my luggage up, placed it in my room, got an extra bed for my child, and brought a baby playpen for my baby. Very quiet hotel which I preferred. We also got to see some weddings out our balcony which was beautiful, overall we had a wonderful weekend! Great amenities and hospitality! We will definitely be back.

This hotel has a very convenient location and nice breakfast. Overall, hotel is in the good shape and housekeeping is doing an amazing job. We stayed for a few nights and the second night we noticed small roaches around the fridge area, that was a definite turn off from the future stays here. However, nothing bad to say about personnel and housekeeping staff.

Worst IHG experience ever. We showed up and got a room that had a nice view but you could tell this hotel has seen better days. They were clean and minimal but everything was worn out, out dated and discolored. We were there for the scenery though so we were fine. It rained that night and once the rain stopped we stepped out of our room and into a big puddle. Whatever we were not letting these things bother us. We were just grabbing something from the car. But when we went to get back in the room just after 1am. The door didn't work.we tried both cards, nothing. The front desk gave us 2 new ones still nothing. She made another, still nothing. We then waited outside our room which is out side at 1 am in the cold and wet as she went to grab the master key to let us in. She came back with some keys but none of them worked because they were ”labeled wrong”. Everything we had brought with us was locked in the room. Food, water, toiletries, clothes, wallets, etc. So we couldn't leave this place if we had wanted. The front desk person said they contacted the GM but he wasn't answering because he was probably asleep. The next person on shift wouldn't be there until 645am and the maintenance guy wouldn't get there till 8 am so she was just going to have us wait until someone came in or responded. Well lucky us she was going to give us another room to wait in. The room she picked was in a dark corner of the same building. It was even more run down and had a view of a couple of parking spaces. Of course I couldn't really sleep because I wasn't even able to get completely ready for bed due to being locked out from everything I had. By 630 I was already in the lobby seeing if they had a solution. Still no. I can't go anywhere and I can't buy anything so I'm still stuck in a dingy room wearing the same thing I was wearing the day before. Finally at 7am they unlock the door to our room and call us to let us know that it's sitting open. We get to our old room with all our stuff and it was sitting ajar and unattended. We go in and start showering and packing up because checkout is 11 am giving us no time to sleep or anything. While we are packing and getting ready the call us to ask us which room we are keeping. (We are a 1 night stay and check out is in 3 hrs.) I let them know that I was leaving. They gave us free breakfast to try and make up for this. Of course it didn't because we paid to be held hostage and it ruined all our morning plans on top of not being able to sleep. After breakfast we drove home 2 hrs exhausted just to get a vacation from our staycation.

Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing

The hotel is full of homeless and drug ******* looking to score. My wife was asked twice for *****. The ice machines were broken all week. The laundry is open 24 hours but you can only get 2.00 in quarters, but it costs 5.50 to do a total load. The Pool was closed all week. And the bed is like sleeping on the metal springs. The only highlight is that housekeeping actually does their best to clean. Security is a joke though, most of the time he stands around having a smoke talking.

因為公幹在這裏住了20一天，感覺非常好， 10分作乾淨整潔，服務態度好，門外有347號還是巴士，交通方便，附近餐廳多

The lobby was nice, breakfast was good. Great because it’s very close to the flower field. There’s a pretty good local brewing company nearby. However, the room and the design was much older than I thought, too much carpet, not modern and nice-looking enough, and the view of the patio was bad, maybe because the room was on the first floor.