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Holiday Inn Express San Francisco Union Square

Holiday Inn Express San Francisco Union Square

4.1/5111 Ulasan
Pusat Bandar San Francisco
I don’t know how, but people who work on the front desk either don’t communicate between each other or don’t speak good english. I accidentaly left a jacket in the hotel and noticed it the day after checking out. I immediately contacted the hotel and when they told me they found it, I arranged the postal service to pick it up and send it to me (even though I still don’t understand why I had to arrange everything instead of the hotel sending it to me). I had some trouble with the postal service so I figured out it would be easier if my friend that just arrived to SF picked it up for me. So they called the hotel, quite a few times. Every time the front desk would give a different response (first, that they have the jacket, then that they don’t, then that they DON’T KNOW if they have it….) and then the last: we have it, you can come pick it up. My friend came the next day and got yelled at, that they don’t have the jacket and how SHE DARES COMMING a month after I checked out. I have to mention that I tried e-mailing the hotel a few times, but it seems that they don’t check the only e-mail adress they have. Since it seems that I have to give up my brand new jacket (I live in Europe and I don’t know if I will ever be back there), this is the only thing I could’ve done. The hotel itself is okay, rooms and beds are just fine.
Holiday Inn Express Hotel & Suites Fisherman's Wharf, an IHG Hotel

Holiday Inn Express Hotel & Suites Fisherman's Wharf, an IHG Hotel

4.3/577 Ulasan
Dermaga Nelayan
The room booked was spacious and the room rate also include breakfast. The hotel lobby also provide coffee and tea. The hotel is within walking distance to the cable car stop to travel to Union Square and Chinatown and also Fisherman Wharf.

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