Grand Bay San Francisco Hotel

Between the "resort fee," additional taxes, and parking, be prepared to pay and additional $55 / night than what's listed. Not much going at the hotel other than an overpriced but well-decorated restaurant / bar on the first floor and a medium-sized gym. Not much within walking distance. It's on the bay, but the views or walking areas around the bay are not good. Overall, we felt this was not a good value, and could have paid a lot less while being at least as comfortable at a three-star hotel.

景觀房視野開闊，環境很好，衞生和服務都不錯，相對而言，設施比較舊一點。

房間不錯。價格便宜。性價比高。有車的話距離我不算遠。

真是離了大譜，首先説一下這裡有很多附加費用，即使在攜程上prepaid，到店還需要交他們設定的各種雜費，每天45-50美元左右。入住當天發現莫名其妙被刷了1200多美金+500的預授權，沒太當回事以為是攜程和酒店結算的問題，聯繫攜程讓他們解決一下。解決了兩天，一直交流不好，攜程真的體驗0分，各種換客服，一個推一個，就是沒人解決問題。説酒店給代理商反饋沒有多刷。我自己去找前台，前台信誓旦旦和我説沒有這筆錢，查不到，但銀行又跟我説這筆錢不是預授權，已經交易成功。我實在忍不了了，叫出來他們經理，然後説了下情況，我和她説不要去找我名下或者我房間下的消費，就去找那個確切的數字，然後再看看什麼情況。我和她把最近幾天所有的酒店交易記錄全拉出來，我倆坐在前台一筆筆核對，結果發現之前給我辦入住那個員工在給我辦入住的時候剛好刷了一下我的卡做預授權，然後把前面一個顧客退房的房費算我頭上了，用我的卡給別人付的房費…我真的驚呆了，從來沒聽説過酒店可以這樣。而且有很多亂七八糟的費用，每天要多付很多錢，根本不是訂房間的費用，總之不會再訂了。大家真的避坑。

這家酒店位置好，房間很乾凈！ 酒店邊上有個湖，早上起來跑步🏃很合適。 非常推薦出差人士選擇入住。 酒店大廳有個咖啡廳，美式很好喝。

很好的啊可以

We loved this hotel! It was clean and spacious. The shower pressure was amazing and the bed was so comfortable. This felt very high end with a great price-point. Would recommend and stay again.

Upon entering the room, I noticed that the bed did not have a sheet. Despite calling the front desk to request either a bed sheet or a room change, no action was taken to resolve the issue. This lack of attention to basic amenities greatly impacted my comfort during the stay. Furthermore, the next morning, when I attempted to use the iron to press my shirt, I discovered that it was not functioning properly. This added inconvenience only compounded my dissatisfaction with the overall experience.

Front desk staff made a mistake on my check out date and called me during a work meeting to tell me they were immediately going to remove my belongings from the room. Took 45 minutes on the phone to prove to them that they were in error on my checkout date based on my reservation. After all the wasted time and anxiety not even an apology.