Ulasan Citizenm San Francisco Union Square

Just wrapped up a brilliant 4-day stay at citizenM San Francisco and honestly wish I'd booked my entire trip there! The staff were exceptionally helpful, offering a seamless check-in/out experience and happily holding my luggage for hours both before and after my stay. Room-wise, it was perfectly sized for a solo traveller like myself and would work well for couples too. While the room itself isn't ideal as a workspace, the hotel offers plenty of shared working areas in the downstairs foyer. I felt completely secure throughout my stay with staff at the entrance around the clock. The surrounding area was notably better than most parts of San Francisco at the moment. If you're looking for a well-located, hassle-free hotel experience in SF, citizenM is definitely worth considering!

I stayed in CitizenM with my wife and one of my friend from May 15-22 for a conference at Moscone Center. The location is quite strategic; not only is it walkable to the Moscone Center from here, but also it is walkable to several places you should go to in San Francisco, such as Union Square, starting point for the renowned cable car, SF MOMA, and Yerba Buena Garden. There are also several public transportation accessible nearby, such as BART, Metro, Muni buses, streetcars, and cable cars, so it is very strategic for sightseeing around San Francisco. The facilities offered by the hotel are quite complete for my needs. The room is neat, albeit not so vast, and quite high tech, since there is an Ipad in the room that acts as the command control to the room, so you can control the TV, the curtain, the lamp, even when you want your room to be cleaned from that Ipad. There is also a gym that is open 24 hours with several devices and a water station. Its co-working space is also neatly designed and very comfy. There is a restaurant in the hotel, dubbed canteenM. It provides breakfast, and there are also several foods and beverages that can be ordered. Other than that, the hotel staff are very helpful. They told us that we can ask for water in the canteen and they will provide it. Sometimes we also asked them for help with providing hot water for us making instant noodles, and they helped us. They also showed us a microwave that can be used. If there is one thing that can be improved; since we stayed for quite a long time, we noticed that the breakfast options, although still quite various, are quite similar from day to day; scrambled egg, chicken sausage (oh it's so delicious it is to die for!), bagel, toast, pastries, salad station, cheese, and smoked salmon. There is also bacon, ham, and salami in the option (obviously I cannot eat it). Oh, there are some beverages also, like coffee, tea, and juice. You can order some of the coffee (try ice mocha with half and half and additional chocolate, if I may recommend). One thing that may be different is one day they served roasted tomatoes, another day they served roasted potatoes. There is also some variety in the pastries, but that's it. If I may suggest, maybe you can add one or two options of foods that reflect the diversity of San Francisco, like maybe some Latino foods on one day, Chinese food on another, or Italian, Filipino, Vietnamese, or others. This kind of additional variety may spice up our breakfast options, especially for someone staying for quite a long time like us. Overall, a very nice experience at CitizenM San Francisco. Keep up the good job!

New, clean, nice staff, nice gym, great location, nice breakfast!!! I'll stay again!!!!!

In theory, I like the idea of this hotel. As far as Union Square is concerned, the location is relatively safe. I found my room to be small and a bit dirty. The service was fine, but nobody was available to help with bags. I think if you are looking for an acceptable and cheap hotel in S,F this is it, but definitely room for improvement.

It was great and very clean. The staff were also very friendly. The location is very convenient, with a supermarket, subway, and bus stops nearby, making it quick to get anywhere. Plus, there were no homeless people in the immediate vicinity, which made me feel very safe.

Cable car at Powell station is right at the doorstep of CitizenM. Walking distance to most places. Checking in was smooth with automation, room is also automated with iPad commands.

Fantastic hotel! Clean, convenient, quiet. Nice room layout, great coworking / common area. Great value for the money.

Worst hotel ever. We didn't even spend the night, the neighborhood is very bad and the room was dirty with hair on the bed.

It's about 5 mins walk from Union Square. The rooms are clean and the experience is fuss free.

Everything is all good.

Very good location and nice building. The lack of kettle is dissapointing and the iron room need some work

Good place for any type of trips

The room is compact but perfect as it has everything that you need. It’s cozy and extremely comfortable. The common areas are clean and well maintained and the entire vibes of the place is just great.

That’s my second stay at CitizenM hotel. The first one was at LA and this one in SF. Really it’s my first choice due to the quality of the services. It will be better if they let people do self check in without interrupting them.