Hotel berhampiran Fondazione La Verde La Malfa - Parco dell’arte, San Giovanni La Punta

The location was great! It takes you only 15-20 minutes to arrive at the craters of Etna (Crateri Silvestri). The staff was VERY friendly and helpful. They gave us great tips for our trips. The wellness area was wonderful too and we spent a lot of time there. The rooms are good and facilities too. We definitively recommend you to stay there!

Basic facts about hotel are true, but description omits to say the pool is small, with only 30 beds fitting comfortably around it. The pool music is aimed at teenagers and completely out of character with the hotel and age profile of its guests. Hotel reception staff unhelpful and rude. Area around hotel is dirty and streets full of litter and unsafe to walk due to traffic. Shuttle to local town is infrequent. 25 minute walk down a very steep road. There is no beach anywhere near, you have to sunbathe on rocks. Food in restaurant very limited if on half board with a choice of only pasta or fish most nights. When asked to upgrade to a room with a balcony it was going to cost £209 more for the week but had to go bed & breakfast not half board, so more money for less meals. Unable to hire a car from the hotel, you have to go to Catania airport to pick up.

Modern hotel on the outskirts of Acireale with all things you would expect from an All Accor hotel. Pleasant, helpful staff on arrival got us settled in nicely. Good size room with large bathroom. In fact the bathroom was bigger than our whole room in Singapore!🤣 Room had everything you need for a short stay. WiFi and air con worked well. Good breakfast but watch out for the kitchen staff…..they’ll have your table cleared before you come back from getting another brew! After that, we made sure one of us stayed at the table when the other went for a top up. We only had one small problem with the room which we mentioned to reception staff and that was sorted out before our return later that day, thank you. Be mindful this hotel is out of town and only one restaurant within walking distance (it was shut for 2 weeks when we stayed!) Large shopping complex is right next door, handy for bits and bobs and to stock up the fridge. Enjoyable stay and would not hesitate to book here again.

Modern hotel in a convenient and central location, served by a stop of the airport shuttle bus. It is small (fully transparent name: though, why do rooms have a 3-digit number if there are only 8 ?) and sort of minimalistic, but clean, functional and quiet. Some easy improvements could make a big difference, such as a little tray in the shower (I had to keep the soap on the floor) and a towel hook near the wash basin (I had to use the bidet to hold the hand towel). There is a tiny terrace for the ground floor rooms, while upstairs there are more pleasant little balconies for each room. There is a little enclosed area available for car parking, not sure if available to guests. The staff was cordial and helpful. I found the price commensurate with its characteristics. I would go back, but ensure I have a room upstairs.

We wanted to share our experience @Royal Etna View in Tre Castagni. The property is great, clean with all that you need, not far away from the main attractions, and just 20-30 min away by car from Etna and Catania centre. Having said that, the best part of this place is not just its location and the building itself, but the STAFF there, Especially Claudio Caruso. He is a hard working man who strives to keep his clients happy. Our holiday started with a bit of a hiccup as the van we had overheated and could not be driven any more as it was risky. We were thankfully round the corner from the hotel when this happened. So once we got there and met the staff there they were extremely helpful. The morning after they spent the day helping us to sort out our problem taking us from one place to another and doing calls to get us another vehicle. We managed to get another vehicle to drive whilst there but no one would let us drop it off in Pozzallo so we had to return it the day before our departure date. On the last day we had to take the van with a tow truck - Thank God we were insured otherwise it would have costed us a lot of money. Claudio Caruso arranged for us to go after the van (he came with us) drove behind the tow truck up to pozzallo, and in order not to lose another day took us to Siracusa and Ortigia for the day. Once it was time to go back to Pozzallo they drove us back. I cannot thank them enough for saving our holiday and doing their utmost to keep us happy. So a big thank you goes to Claudio, Alberto, Dario, and Mr Caruso (their sweet dad) plus the girls - Roberta and her colleague who are always at reception helping everyone out!

- Breakfast for Italy was oookay - Far away from the center, a city bus comes once in hour, which in terms of Sicily - never. But okay. - The hotel is on the sea side, but it does not have a beach [one should use a public beach 10-15 minutes away] - In my room, in the bathroom every morning I had water coming from the ceiling from the higher floor. Told at reception. They did not solve it for a few days before i left. - air conditioning was super noisy I had to stop it before going sleep - the swimming pool was open from 9-19hh, thus leaving for a work duty around 8 and coming back around 7,the pool was not useful for me - The hotel is used to rent its own restaurant next to the pool to different events, so, especially on weekends there is loud music until super late. The reception was not able to stop the music then I asked around 1 am.... this is strange - they let some external people to party loudly till late at the expense of their guests

Ho soggiornato assieme a tre amici in questo B&B nel mese di giugno prenotando tramite *******. Quando siamo arrivati le camere erano diverse dalle foto caricate su *******, la doccia fatta artigianalmente perdeva acqua e non si chiudeva, la camera in se era abbastanza antiquata nel complesso. Wifi non funziona. Non è stato possibile pagare con il pos perché il proprietario ne era sprovvisto, abbiamo pagato in contati e non ci è stata rilasciata fattura/ricevuta. Non ci hanno dato le chiavi del cancello dicendoci di chiamare a qualsiasi ora che ci avrebbero aperto loro a qualsiasi ora della notte ( ci siamo fatti riguardo a tornare più tardi di mezzanotte vista la situazione delle telefonate) Elevata pulizia dell camere, asciugamani cambiati ogni giorno, disponibili per la colazione (da pagare a parte) e possibilità di utilizzare la piscina (pagando). Il proprietario è gentile