Hotel berhampiran Monumento a Fra＇ Gabriele Maria Allegra., San Giovanni La Punta

The location was great! It takes you only 15-20 minutes to arrive at the craters of Etna (Crateri Silvestri). The staff was VERY friendly and helpful. They gave us great tips for our trips. The wellness area was wonderful too and we spent a lot of time there. The rooms are good and facilities too. We definitively recommend you to stay there!

Modern hotel on the outskirts of Acireale with all things you would expect from an All Accor hotel. Pleasant, helpful staff on arrival got us settled in nicely. Good size room with large bathroom. In fact the bathroom was bigger than our whole room in Singapore!🤣 Room had everything you need for a short stay. WiFi and air con worked well. Good breakfast but watch out for the kitchen staff…..they’ll have your table cleared before you come back from getting another brew! After that, we made sure one of us stayed at the table when the other went for a top up. We only had one small problem with the room which we mentioned to reception staff and that was sorted out before our return later that day, thank you. Be mindful this hotel is out of town and only one restaurant within walking distance (it was shut for 2 weeks when we stayed!) Large shopping complex is right next door, handy for bits and bobs and to stock up the fridge. Enjoyable stay and would not hesitate to book here again.

We wanted to share our experience @Royal Etna View in Tre Castagni. The property is great, clean with all that you need, not far away from the main attractions, and just 20-30 min away by car from Etna and Catania centre. Having said that, the best part of this place is not just its location and the building itself, but the STAFF there, Especially Claudio Caruso. He is a hard working man who strives to keep his clients happy. Our holiday started with a bit of a hiccup as the van we had overheated and could not be driven any more as it was risky. We were thankfully round the corner from the hotel when this happened. So once we got there and met the staff there they were extremely helpful. The morning after they spent the day helping us to sort out our problem taking us from one place to another and doing calls to get us another vehicle. We managed to get another vehicle to drive whilst there but no one would let us drop it off in Pozzallo so we had to return it the day before our departure date. On the last day we had to take the van with a tow truck - Thank God we were insured otherwise it would have costed us a lot of money. Claudio Caruso arranged for us to go after the van (he came with us) drove behind the tow truck up to pozzallo, and in order not to lose another day took us to Siracusa and Ortigia for the day. Once it was time to go back to Pozzallo they drove us back. I cannot thank them enough for saving our holiday and doing their utmost to keep us happy. So a big thank you goes to Claudio, Alberto, Dario, and Mr Caruso (their sweet dad) plus the girls - Roberta and her colleague who are always at reception helping everyone out!

We really enjoyed our stay at the Grand Hotel Biai Verde in Catania Italy. Its an old school elegant type of hotel on the coast - they were in the process of refinishing the outside access to the sea. Although the pool does not officially open until June (I snuck in) and its a great pool. The Breakfast was included and was really significant. Parking was free as was the NET - Room was very clean and they have old school maids that do a nice job - the Hotel has not yet been impacted by the green wave so you get new towels every day. Staff was kind and helpful. If returning to the aera I would stay there again. Special thanks to Matt from the Front Desk - he was very help before we arrived and attentive while we were there and he helped make our stay a great one - a positive attitude goes a long way!

We really enjoyed our stay at this hotel. We are a family of 6 and had an appar**ent with adjoining bedrooms and small balcony terrace overlooking the swimming pool. The room set up was perfect for us. The hotel is spotlessly clean. There are two swimming pools to enjoy. Convenient free onsite parking. Breakfast in the hotel was really good with lots of variety. The staff were very accommodating and friendly, eg assisting to heat up baby milk for me several times daily and assisting to make small amendments at breakfast to cater for dietary requirements. The roof terrace of this hotel has spectacular views of Etna and the sea… it is available for everyone to go and sit up there We would happily stay at this hotel again. Within walking distance, there is a local pizzeria and within a 5-10 minute drive there are plenty of restaurants at Acitrezza. We also took a taxi to explore Catania which can be arranged for you at reception Overall a wonderful stay. It’s a great choice.

First of of all I want to thank Vincenzo and Claudia C at the reception. They are a very good asset for the hotel, always very prompt to help with excellent service always with a smile. Our room was very clean, I thank Giusi, at the first floor of the hotel ,she really does her job very well with attention to detail, most of the times you rarely find even in 5 star hotels,she is an other asset. The hotel is very comfortable, good position, very clean and has great safe private and secure parking. Definitely will revisit when in Sicily.