Hotel berhampiran Parco Giochi per Bambini, San Giovanni La Punta

The location was great! It takes you only 15-20 minutes to arrive at the craters of Etna (Crateri Silvestri). The staff was VERY friendly and helpful. They gave us great tips for our trips. The wellness area was wonderful too and we spent a lot of time there. The rooms are good and facilities too. We definitively recommend you to stay there!

Nous avons passé une très bonne nuit dans cet hôtel, la chambre est belle, spacieuse et bien insonorisée. Le petit déjeuner est copieux. Seul petit hic, l’emplacement du parking pas facile à comprendre.

The host Ruben and his friend are very helpful and made us very welcome :) Everything was perfect, nice place, quiet, spotless clean and everything is up to standard. Rooms are modern and comfortable especially the bed. There is a nice surrounding around Althea Etna Garden where you can enjoy breakfast outside or have a drink. In front there is also a public garden.

- Breakfast for Italy was oookay - Far away from the center, a city bus comes once in hour, which in terms of Sicily - never. But okay. - The hotel is on the sea side, but it does not have a beach [one should use a public beach 10-15 minutes away] - In my room, in the bathroom every morning I had water coming from the ceiling from the higher floor. Told at reception. They did not solve it for a few days before i left. - air conditioning was super noisy I had to stop it before going sleep - the swimming pool was open from 9-19hh, thus leaving for a work duty around 8 and coming back around 7,the pool was not useful for me - The hotel is used to rent its own restaurant next to the pool to different events, so, especially on weekends there is loud music until super late. The reception was not able to stop the music then I asked around 1 am.... this is strange - they let some external people to party loudly till late at the expense of their guests

We wanted to share our experience @Royal Etna View in Tre Castagni. The property is great, clean with all that you need, not far away from the main attractions, and just 20-30 min away by car from Etna and Catania centre. Having said that, the best part of this place is not just its location and the building itself, but the STAFF there, Especially Claudio Caruso. He is a hard working man who strives to keep his clients happy. Our holiday started with a bit of a hiccup as the van we had overheated and could not be driven any more as it was risky. We were thankfully round the corner from the hotel when this happened. So once we got there and met the staff there they were extremely helpful. The morning after they spent the day helping us to sort out our problem taking us from one place to another and doing calls to get us another vehicle. We managed to get another vehicle to drive whilst there but no one would let us drop it off in Pozzallo so we had to return it the day before our departure date. On the last day we had to take the van with a tow truck - Thank God we were insured otherwise it would have costed us a lot of money. Claudio Caruso arranged for us to go after the van (he came with us) drove behind the tow truck up to pozzallo, and in order not to lose another day took us to Siracusa and Ortigia for the day. Once it was time to go back to Pozzallo they drove us back. I cannot thank them enough for saving our holiday and doing their utmost to keep us happy. So a big thank you goes to Claudio, Alberto, Dario, and Mr Caruso (their sweet dad) plus the girls - Roberta and her colleague who are always at reception helping everyone out!

First of of all I want to thank Vincenzo and Claudia C at the reception. They are a very good asset for the hotel, always very prompt to help with excellent service always with a smile. Our room was very clean, I thank Giusi, at the first floor of the hotel ,she really does her job very well with attention to detail, most of the times you rarely find even in 5 star hotels,she is an other asset. The hotel is very comfortable, good position, very clean and has great safe private and secure parking. Definitely will revisit when in Sicily.