Hotel berhampiran Apple Oakridge, San Jose

Very cosy place. Good location with restaurants/ shops around. Hospitable staff too.

Super nice, clean, friendly place. Lots of places to eat, and things to do. Was downtown. Everyone we came in contact with was very friendly and helpful. Would definitely go back.

同樣的酒店，疫情3年後，第2次住了，但名字改了，服務更有提升。在聖何塞的中心地帶，靠聖何塞大學邊上。早餐很好。

I am in love with this hotel and the staff. I don't know them personally but after staying here a few times I feel the customer service is on point. The breakfast is fabulous. Everyone takes their time to greet you and make you feel comfortable; especially a lady name Regina I believe her name is who always asks how everything is or went. Super fabulous customer service on every end; cleaning staff, kitchen staff, front desk, etc. I am a happy camper!

酒店入住體驗非常棒,服務貼心周到,設施齊全舒適! 酒店的位置優越,周邊交通、購物和餐飲非常便利,是出行的理想選擇! 酒店的房間非常寬敞明亮,設備設施新穎,整潔乾淨,令人舒適愉悦! 酒店的工作人員服務態度非常好,熱情周到,讓我們感到非常欣慰和滿意!

It was ok not too bad the only thing that suck’s is that they have a room with a KITCHEN but there are NO GLASSES, NO PLATE’s, NO CUP’s, NO UTENSIL’s, NO POT’s, NO OVEN RACK’s and NO nothing to use to cook. The only thing they have is ICE TRAY’s, they also have COFFEE POT but NO COFFEE.

This hotel had terrible reviews earlier in the year but my visit was very nice. Yes, it's next to the highway but that is ”white noise” to me. Conveniently located near SJC as well as the VTS light rail. The pool looked very nice and was heated. I will stay here again

The hotel has changed the pet policy and if traveling with pet, they will only let you stay on ground floor. So, probably won’t be my top choice with traveling with me.

It was a bit tough to navigate to on foot, and it was far from things. But it was a fantastic atmosphere, friendly service, and stuff.

We recently stayed at the Hilton Garden Inn SJ/Milpitas. I love the newly renovated room, clean and the staff were friendly. However, I unfortunately experienced a concerning incident during my stay that I want to share. On the first morning of my stay, someone knocked on our door at around 8 am and opened it. We assumed it was housekeeping but the person didn't announce themselves as ”housekeeping” like they usually do. Fortunately, we had the safety door lock in place, so the person wasn't able to open the door wide. We didn't think much about it and we curled up back to bed. We couldn't see who it was anyway as the person closed the door when we got up to check. Later in the morning, around 9:30 am, I went downstairs to get breakfast. When I returned to the room, my son informed me that someone had knocked on the door again and this time the person was able to open the door and walk inside (This time the safety door lock was not in place cause I went outside to get bfast and my son still in bed). It was a man, and when he saw my son, he quickly left the room. I was understandably upset and immediately called the front desk to report the incident. The staff conducted an investigation to find out who the man was and called me back an hour later to inform me that he was a new housekeeper. However, I find it hard to believe that a housekeeper wouldn't know to announce themselves before entering a guest's room, and I never received an apology from the hotel management or any further explanation of what happened. It was terrifying and I was suspicious that they were not telling me the truth. Anything could have happened in that 30 min that my son was alone in the room while I went to get bfast. While I appreciated the cleanliness of the room and the friendliness of the staff, this incident left me feeling uncomfortable and concerned about the security of my stay. I hope that the hotel takes steps to ensure the safety and privacy of their guests in the future.