Hotel berhampiran sanctuario de san luis memorial park, San Luis

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Just wrapped up my stay at this lovely 4-star hotel, and it was a pretty sweet experience! The check-in vibes were welcoming, and the room felt like a cozy little heaven with all the goodies you'd need. The staff? Super friendly and always ready to make your day brighter. The hotel's got some cool facilities too – I had a blast at the pool and hit the gym for a quick sweat sesh. Dining options were on point, and I tried a bit of everything – a foodie's dream come true, the buffet also!

Location - This place is not that far from the Metro. Madali din lang syang mahanap through waze. Rooms - Rooms are exquisite. May bath tub for family rooms. Sobrang ganda ng ambience. Medyo mahal nga lang yung mga rooms and di pa kasama ang breakfast. Kumpleto toiletries when you go here. So no need to worry for your towels, shampoo and soap. Vibe - If you are looking for a place with a touch of Santorini, then this place is for you. konte lang tao when we visited so it doesnt feel crowed. For me, the vibe feels luxurious and not cheap. Activities - Free kayak and snorkling, so we availed those. Ang bait pa ng nag assist samen na si Kuya Janjan. Then he offered island hopping and snorkling ulit. Sulit naman. just ask kung magkano, standard naman yung rates. Mas mahal pag fri-sun. We visited an island with white sand beach. pang puno sa mga pics namin. Service - When we arrived, ramdam na agad namin ang warmth ng mga tao. halos lahat binabati kame from front desk at sa mga nag assist samin going to our room. Sa Greeka restaurant, ang babait din ng mga staff. 2nd day namin and alam nila na kakain kame meron na naka save na table for us. sina Rommel, Kevin and Joel ang nag assist samen. we reuqested for additional sabaw ng sinigang, and di sila nagdalawang isip na bigyan kame. may complimentary pa kame na leche flan from sir roger! tapos sa swimming area, again si kuya janjan ang masugid na bantay. sya din sumama samen sa island hopping. makulit, makwento at binantayan naman kame. maayos din kumuha ng picture!!! All i can say is thank you sa lahat ng staff! they will really make your vacation memorable. Food - you only have 1 choice of resto here, Greeka. i should say masarap yung pinoy options nila especially yung pork sisig. so so yung pizza and pasta nila, kaya isang beses lang namin inorder. pwede kayo magdala ng light snacks pero wag lang alcoholic drinks. medyo mahal lang alcohol, so chill lang kme sa inuman. Safety - i feel safe here. Pagdating mo sa room, meron silang sanitizing kit. lahat ng staff naka face mask and readily available ang sanitizer. regular din yung fogging nila ng common areas. Overall, this is a place worth the try. malapit lang sa manila. a bit pricey pero worth it naman and hindi ganun kamahal compared sa other resorts sa batangas. lastly, ang babait ng staff so sulit ka sa bakasyon mo!

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

The place is amazing. The staffs are kind and approachable. The room is so big.. We will definitely go back.. The kids enjoyed the pool though it is cold.. My family loves the place so much.. The breakfast is also good.. The place is Instagrammable

I wish to commend the management of Philip Ann Resort headed by Donald (Property Manager) and his outstanding team/staff for making our 2 nights and 3 days a very memorable and truly relaxing experience. We had a Japanese guest with us and we requested a nice “seafood boodle fight” setup in the beachfront bamboo raft and Donald made sure that everything is perfectly organized. Afterwards, we had a great time snorkeling and kayaking the whole afternoon and later on enjoyed the stunning sunset. The Filipino culinary specialties were so delicious and the service is simply over the top! Thank you so much for everything! From Vienna and Tokyo with love, Kenjie-San, Jojo & Gina

適合各種人士，就是很奇葩第一次遇到，訂的房間實際是可以睡四個人的，但是他規定衹能兩個人，然後來了再多收兩個人的錢，可能是其他方面還可以 ，前面入住感覺就不是很好，這個策略體驗感不是很好。其他方面還可以，看日落可以，環境可以，對於帶小孩不是很友好。

There are many resorts in Mabini but unfortunately many have very steep stairs to deal with. Some have their restaurants or the pool located in an inconvenient location where we have hard time to walk up and down for the food. This small resort is perfectly designed in a way that we only need to walk few steps one time for check in/out. Beautiful pool, garden with sea view, very full breakfast. Food are tasty. Our children like it. All the quiet comfort for a good stay in Anilao!