Hotel berhampiran Cypress Landing Shops, San Luis Obispo

Really, really nice location that allows dogs. Easy access to a beautiful part of the beach and close to all the fun activities in the area. Easy check-in and check-outs.

First, I want to say Thumb Up to the manager that actually read this column and corrected the breakfast complaint by getting the HI famous Cinnamon Rolls back to the breakfast menu. Our family of 4 stayed 1 night after visiting Santa Barbara and Solvang. Check in is speedy because we did the online check in. We are assigned to the Chablis building on second floor Room 200 and I actually paid extra to have balcony as this is our first time staying in hotel after the pandemic. For 2 years, we haven’t the confidence to travel and stay in hotel till recently all members in the family are fully vaccinated with my husband and I have our booster shot and the 2 teenagers have at least 2 shots as well as the pandemic seem not to morph into common flu. Spacious room and love that a built in area that one can open the luggage easily and there are built in hanger/hook that we can hang hat, jacket and handbag! I found this feature also in the HI Fisherman Wharf. Front desk person is responsive to needs after entered into room, we needed extra towels and a razor though we didn’t received in the room because delivered to the wrong room and we had to walk back to lobby to get them. I am glad that the front desk communicated to us why the items not delivered. We understand the mistake but we appreciate the communication so we know that the items are delivered except to the wrong room. Might want to send someone to fix the handle of the drawers on the bottom, loose and crooked to the side of pulled. Also, the bath tub handle, the water came out from top and bottom this the water pressure very low coming out from the shower head, this needs fixing. Sorry, we should have told the front desk when we checked out. Love the newly added cinnamon rolls and they have the auto made pancake! Hooray, you bring back one of the most significant features of HI complimentary breakfast! I am not sure I am being greedy to ask for waffles in the future? No need self made, just pre-made a small batch, don’t use the bought from store pre-made as we can taste frozen and fresh from waffle iron. That is if can accommodate as I am waffle rather than pancake eater. Overall, LOVE this property and highly recommend if you are visiting Solvang, Santa Barbara or SLO, stop at this property as the management does seem to care about the comfort of the guests and actually reading this column to see can improve. For this, please support this property if you are around the area visiting and need a place to rest. It is a very nice hotel!

Great service. No problem whatsoever. Thank you.

特別有特色的酒店，年代悠久。也是第一次嘗試住這樣的酒店。推薦。 懷舊風格。 衛生：乾淨。 環境：有風格。 服務：非常好。賓至如歸。

Lodge was clean and nicely updated Convenient location Enjoyed our stay

酒店就在市中心，位置方便，就是剛到前台辦理入住的時候，酒店需要再收一筆稅費，但是在攜程預定時確實是已經全部付清房費，不過為了儘早入住，還是按照酒店要求付了錢，隨後和攜程聯繫，隔天就收到攜程回復，答應退回相應的稅費，當天攜程退費就到賬了，所以雖有不順，但很及時溝通和解決，特別是攜程的網絡電話溝通選項，對於身在境外，不方便接電話的客人，還是非常重要的一種及時有效的溝通方式。

田園風，安靜恬謐，房間大，乾淨衞生，佈置很有特色。沒有早餐，每天下午的免費紅酒時間可以品嚐到當地農民自釀的葡萄酒，停車不收費。

Great experience with the stay. Staff was great. Area was amazing. Nice and very clean. Would suggest to add more pods for the Keurig and wash cloths.

Very nice hotel. Adorable historic vibe with plans and details from Hearst Castle throughout. Staff was friendly. Hotel was clean. Had ocean veiw one night. Nice fireplace. However one of the rooms I stayed in didn't have the ability to turn on heater. Or maybe I just couldn't figure it out. It was very old gas style furnace. Still warm enough with fireplace. I stayed twice in one trip and would definitely stay again. Be aware they do not have an elevator to the 2nd story.