Hotel berhampiran Diverty Kids Adventure, San Luis Potosi

Felt like I was staying next to an expressway.. my friend wanted to try this hotel because it looked nice when we walked by. To her dismay she did not get a good night sleep. We had a twin bed room with a balcony. The room was rather small and had a small bathroom. it was clean but dated. All night long you could hear cars go by. For the price I have stayed at better hotels. if you are a light sleeper, go somewhere else or ask for an inside room.

We booked their two bedroom suite with a kitchenette at least kitchen at four months in advance, thinking that there may be two couples traveling together, as it turns out there were only my wife and I but we decided we would keep the two bedroom suite so we could have plenty of room to spread out and enjoy the views as we were there over the Mexican Independence Day celebration and being in the heart of Centro we would have lots of views of the festivities. Also, with the exchange rate, being what it was, the two bedroom suite was affordable! When we checked into the hotel, staff was a little suspicious that we had a two bedroom suite booked, and only two guests arriving , I don’t know they may have thought we were going to have a party there. They tried to talk us into their one bedroom suite, we looked at both suites and decided to keep the larger suite, they weren’t going to even adjust the room rate for the smaller suite at all, when I asked why we would take a smaller suite for the same price they offered us breakfast daily which we declined because we wanted to visit the local restaurants for breakfasts. The room with a kitchenette had zero utensils, plates or glassware stocked in the kitchen we thought maybe we needed to call for housekeeping to stock the kitchen but there was no such thing as kitchen amenities available. We had to call down to the hotel restaurant to have glassware and silverware delivered. There weren’t even small glasses in the bathrooms for toothbrushes! The amenities and the room were very sparse. the closets had no hangers. and the bedding was sparse and not exactly new. one of the showers clearly had a problem with the drain and sewer gas. It was too smelly to even use that shower. There were things in the hotel room that needed to be repaired, painted or replaced. The whole room seemed a little tired, even though it probably was renovated not that long ago. It was equipped with a smart Room system that was operated by an app that you download to your phone, it didn’t work at all!Getting the lights on and off, adjusting the air conditioning was quite a challenge every night The website boasts a description of their onsite restaurant with menus so we planned on dining there the night we arrived which was later on a Sunday night but we discovered that the restaurant was only a few tables in the lobby with very limited options- absolutely nothing like the website described, so we went out for dinner, the first two places the hotel staff recommended were closed but we found another restaurant near that was very nice!!

This is a great base for a successful business trip. Great hotel, great Service, great people. Overall, a very pleasant experience. Staff go out of their way to be supportive.

The bed cover had dodgy white stains, the office chair was worn and the front desk did not want to help with parking. In general, I would still choose this hotel because of value for money.

Excelente hotel para un viaje de negocio. Habitaciones impecables, ropa de cama de muy buena calidad, wifi rapido y restaurante aceptable aunque quizás un poco caro. Estacionamiento gratuito. El hotel está organizado alrededor de un jardín, es un edificio de dos plantas similar a un motel norte americano. Muy seguro y bien cuidado. Gimnasio adecuado aunque los aparatos ya tienen sus años y se les nota. Muy buena ubicación en las principales vías de acceso a SLP y a unos 10 minutos en coche del centro histórico. Personal extremadamente amable y profesional. Impecable manejo de protocolos covid.

Instalaciones de primera, personal atento y amable. Recomendaría ampliamente :)

This hotel certainly has a relaxed environment with a unique style in design. Let me recommend the bar/restaurant service if you are at the end of a long business day. Coffee is excellent as well as the food. You may also try the billiards to challenge your friends.

Pequeño el area de desayuno. Es mejor estar temprano para evitar mucha gente en los desayunos. Sin embargo el servicio esta disponible en domingo hasta las 11am. Apesar del frio nos metimos a la alberca tenia buena temperatura ya que tiene calefacción solar y esta techada