This hotel was great, however we were locked out after attending a wedding due to the security guard locking himself out. We were promised a refund for the night and haven’t received it after almost a month… I hate to leave a poor review, but having to wait two hours on the road just to get into the hotel was not ideal, and not receiving a response from the telephone/ whatsapp number we were given to contact the hotel isn’t okay. I had hoped to leave a better review if the refund was processed as promised. It was a lovely little hotel aside from this, but I would like to hear back from the hotel soon, please!
Terjemah