Hilton San Salvador Reviews

Good hotel in a safe neighbourhood. Has all the facilities you’d hope for, albeit slightly dated. Rooms are decent. Hotel pool a lot smaller than expected (not for laps). Breakfast was good and service on point.

The hotel facilities feel a bit old, not like new, but the environment is good, the room can see the volcano, there is an outdoor swimming pool, fortunately the room service is good.

The room facilities are OK, with a safe, a big and comfortable bed, and water is welcome; a highlight of the service is the welcome flower pot, but there is no floral fragrance, which can be optimized next time; the facilities need to be improved, such as there is no air conditioning on the floors and elevators, and you will sweat if you are not careful, which needs improvement.

This is a hotel I would like to use again.

Everything was great

Made me feel at home! Everyone was very courteous and strived to do their best. The hotel lies at the foot of an impressive volcano, outdoor dining was perfect, breakfast buffet quite impressive, especially the pupusas. Shout out to Roberto who made our meals a pleasure. Bedrooms are nice size, comfy beds, big bathrooms and most of all, sparkling clean. The one downside was the waiting times for the elevator but we did know beforehand one was going through maintenance. In short, great stay. El Salvador is not only beautiful, with great and varied cuisine, friendly people, but extremely safe. You definitely have a returning guest!

Great customer service. Old Furniture and The hotel is showing some age. Excellent location.

The only thing I did not like was the fact that the hottest water available in the shower was not hot enough. I like my showers hot at the beginning.

excellent location, service and staff. I requested a mini refrigerator for my room upon check in -it was brought up to my room as soon as I inside. The staff is VERY attentive and welcoming

Property looks new and updated. Rooms are older, but adequate. The AC smells of dirty socks. It’s obviously old and needs cleaning. Staff was very friendly and the lobby floor is beautiful. Restaurant is onsite and nice.

Staff was outstanding at from Housekeeping to Bartender would stay here again in a heart beat.

Seems a little older but still nicely presented. A bit overpriced in my opinion.

Based on our visit to Hilton San Salvador, I rate this property a 4. Cons: There was carpet in the room, it looked dirty. The bathroom shower glass door was dirty. It didn’t have a mini fridge to keep your beverages cold. The picture frame in the room had water stain. The bathroom in the lobby area are extremely small. Only one elevator was working. Parking space that’s located in front of the hotel are small. They should provide free breakfast and shuttle to the airport, unfortunately this location charges a fee. Pros: We booked “Volcano View”, beautiful view. Geat customer service! Hotel is located in the city. Just beware there’s a lot of traffic. The lady that made the pupusas was excellent.

I was very disappointed due to a lot of noise. The room was not insulated enough and the music so loud due to parties making me be awake until 1 am.