Hotel berhampiran Orange County Museum of Art, Santa Ana

Great location! 15 mins walk to South Coast Plaza and 5 mins drive to SNA airport. Breakfast was included, which is a good value. Will return to this hotel next time.

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!

Love the water bottles. The staff is nice. Can grab coffee in the morning on the go. Overall, it’s great for business travel.

If I could give it 0 stars I would. There are tons of people are using as a weekly hotel and actually are living there long term. There are even people receiving mail! Beware they do not like outsiders staying there. We ended up leaving our reservation early to change locations to the Alo Ayre in Anaheim, which I highly recommend. Where do I start? There is no maintenance onsite so when we arrived in our room the tv remote was chewed to pieces. We asked for maintenance to come fix it and they handed us a remote we programmed ourselves. I noticed the stench throughout the building and the dirty carpets everywhere. Oh and don't get me started on the stairs, which were 10 times worse. It was as if dogs peed in every corner of the hotel and carpets had not been cleaned... ever! The couches and walls had been patched up and very poorly I might add. The sinks were all clogged and the toilet ran nonstop. The air vents are disgusting and will make you feel sick. There was dirt and buildup everywhere. The pull out couch looked like a crime scene had occurred. The only positive is that we were able to leave early. Wether it's price or location trust me there are tons of other options that will not leave you traumatized. Please do not stay here, unless ants and mold are your thing. The pictures were not accurate at all. I would have taken some to post but we packed up so quickly and ran up so we did not get a chance. Ugh, I still am grossed out, and we are not even there anymore.

Staying in Orange County for a week and booked the Residence Inn Tustin because of relatively good experience with other residence inn before. The building looks very similar to the other residence inn and the lobby looks nicely done, clean and welcoming. The staff were friendly and helpful and managed to upgrade us into a two-bedroom unit due to my platinum status. However, the rest of the facility does need some refresh. The elevator is ok but since this is a pet-friendly hotel, throughout the week the elevator does get quite dirty and it does take a bit time for the staff to clean it up. The close buttons for one of the elevators don’t work as well so it also takes time for the doors to close. There are multiple issues with the room that we stayed in. The bedroom doors don’t close properly, and the sofa in the living feels as if it’s ready to fall apart. Cleanliness is also difficult to praise as we noticed stains on beds, ants in the shower, and leftover in the fridge. From a facility perspective I don’t expect great quality from the residence inn brand but this particular one seems to be on the worse end of the spectrum. However, the cleaning staff really needs to pay attention and clean the units well. We loved visiting the area and think we will be back again but we will unlikely return to this property simply because cleanliness is probably one of the worse ones that I’ve seen and experienced.

Stayed here with my family for Disney Land, which is about 15 mins away. When we got to our room, I noticed there was hairs stuck on the side by the shower. Our room also didn’t have a balcony.. even tho when i booked it, said it would have one. I noticed the sheets on the bed weren’t all that clean as well. Breakfast was pretty good, it was buffet style and had alot of options. I honestly wouldn’t stay here again though, if you ask me. I expected for it to be more clean for it being Holiday Inn.

Staff was great. It is an older hotel. Wifi is limited to one cell phone per room, i.e. bad Wifi. Great location for professional sports, amusement parks and other amenities. Breakfast room is small with tiny selection of cereal, but overall a decent breakfast. Breakfast can only be enjoyed in the breakfast room.

Nice and clean hotel. Have stayed several times and always to meet my expectation.