I recently stayed at the Upham Hotel in Santa Barbara, and unfortunately, my experience left much to be desired. It's with disappointment that I share this critical review of my stay, as I had expected more from this supposedly historic and charming establishment.
The cleanliness of the room was far from satisfactory. The shower in our room was plagued with mold, which is not only unsightly but also poses health risks. Mold in a hotel room is simply unacceptable, as it reflects a lack of proper maintenance and cleanliness standards. Our sheets and duvet on the bed were stained with a mysterious yellow substance, and it left me wondering about the overall hygiene of the room.
Another major issue we encountered was the noise disturbance. The hotel failed to inform us in advance about the ongoing construction outside our room window. Waking up to the sound of construction work was not the peaceful and serene experience I had hoped for when booking this stay. This lack of transparency regarding the construction was a major inconvenience and disruption to our vacation.
To make matters worse, one morning, a trash truck arrived at 5 am, and its noise was nothing short of deafening. This early wake-up call was unexpected and extremely unpleasant. It's baffling that the hotel did not take measures to minimize this disturbance for its guests, such as scheduling trash pickups at more reasonable hours.
The prices were quite high to not have a good night's sleep...
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