Hotel berhampiran Mirador De La Verdellada, Province of Santa Cruz de Tenerife

Lovely hotel, staff friendly and helpful. No idea what the bad reviews on the food are about. So many options and tasted lovely. We arrived late and we still had the option of having something to eat. Location wise, 20 minute walk to the front, quite a few steps down so definitely recommend a taxi back, costs about 7 euros. No real local beach which was disappointing. Would recommend Lago Martinez for a day to swim and sunbathe. Places to eat in there too, pizza, sandwiches etc. We also went to the local zoo. There is daily transport several times a day to the zoo from puerto de la cruz. We really enjoyed the zoo. Lots to see. It was quite busy when we first arrived but quieter towards the end of the day. Lots of places to eat there as well.

位置：到哪裡還是比較方便的，當時還覺得説沒有靠海有點遺憾，但是其實也沒有必要， 設施： 應該算是還可以的，在這個地方，雖然沒有大的度假酒店那麼多和大，畢竟也是LHW member 應該不差 環境：畢竟時間久了點，但是好在整潔乾淨，沒有那麼新 服務：主要勝在服務，特別好，Spa 也還行吧，就是汗蒸和常温泳池🏊。 在google的評分也比其他的高，但是沒有我想象的大，房間也是標準的，價格就有點顯得高了

Hotel súper confortable. Gente amable. La WiFi va genial, importante para mi porque tengo que trabajar. Estuve en habitación individual. Limpia sencilla y el colchón muy cómodo. No es un hotel de 1 estrella. He estado en hoteles de 3 estrellas mucho mucho peores.

Very decent hotel, deserves 5 stars considering the price-quality ratio. The hotel is clean and modern, with two large pools on the roof, plenty of sunbeds, a bar, shower, and toilet. Unfortunately, the rooftop is only open until 6 PM. The rooms are pleasant, featuring glass-walled bathrooms, balconies with chairs and a table. The downside was the single beds (they tend to separate), but the room is cleaned daily, and towels are regularly changed. Excellent base for exploring, 4 minutes to the bus terminal (buses are not heard), and a few minutes to the beach. Shops, cafes, and restaurants are nearby. On the downside, there is an absolute lack of parking spaces (as on the whole of Tenerife, though). Breakfasts are decent but monotonous, although you can organize them in such a way that during a 5-7 day stay, you can eat something different every day. Overall, I highly recommend it. If I return to Puerto, I will definitely aim for this hotel again.

Всё соответствует описанию и фотографиям, чисто, уютно, персонал отзывчивый, рядом магазин, ларёк с экскурсиями, автобусная станция, пляж (волны, постоянно красный флаг), можно дойти до городского пляжа с бассейнами, природа очень красивая, все супер.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

amazing resort highly recommend staff were amazing and facility's were top notch apartments were clean and up to date with aircon coffee machine and microwave sky sports on tv was a happy surprise 2 min walk to golf course, 2 min walk to bus stop airport was 15euros for 3 persons in a taxi 3 pools, hot tub, tennis and mini football court, 2 play areas for kids supermarket on site and 2 restaurants serving excellent food

We’ve just returned from seven days of heaven, what an amazing holiday we all had. My husband and I took our adult kids with us, aged 22, 19 and 18. Each one of us said it was the nicest hotel, most accommodating staff and fantastic food that we’ve had in an all inclusive hotel. When we checked in we were given a glass of champagne to welcome us, taken to our rooms, showed how all the gadgets in the room worked and felt very welcomed! We did all three al a carte restaurants and each one was fantastic, you really did feel that you were in a proper restaurant. But the food in the Central Market was lovely too! We were in a swim up room, which is sunny all morning but then goes into the shade. But it was welcomed as the sun can be deceivingly intense. Comfiest sun beds ever! Finally thank you to all the staff. They were all so friendly, professional and as I say just smile! Best smiles and teeth ever! Best holiday I’ve had in a long time - thank you to everyone there.