Hotel berhampiran Natural Bridges Monarch Trail, Santa Cruz

Great location, the newest hotel near boardwalk. Parking is extra ($20 currently), but at least it is in a secure gated basement. Great clean rooms, front desk staff was super helpful. Would come back again!

TL; DR: I’m a monthly traveler and this Fairfield Inn was absolutely a gem in Santa Cruz. Very clean, modern and well kept. Definitely coming back. This is a nice quiet property just off Hwy 1, but shielded enough from traffic that it's pretty quiet. Fairfield Inn SC is a newer property that is well maintained. Anthony at the front desk was very friendly and accommodating of special requests (higher floor, view, later check out). Staff in general were very friendly and staffing was appropriate for the traffic. We got the suite w/ a balcony on a higher level floor - though the hotel doesn't have amazing views from its location, by request, they placed us where there was a view of the ocean at least. The suite was spacious, well appointed, modern and best of all - immaculate. You could even see where housekeepers had wiped down high touch surfaces and counter tops from the residue of microfiber cloths being wiped across them. Save money on breakfast - they had something for everyone, including for those w/ dietary restrictions like gluten allergies or vegetarian. The breakfast had a good spread of various proteins, cereals, fresh fruit, juice, tea/coffee and even grab and go items. An extra plus, that the set up of the breakfast area allows for plenty of social distancing. There's even a patio you can eat breakfast on.

海景房正對碼頭，可以在房間就看到日出，也可以走幾百米去碼頭看無遮無擋的日出，景觀一流

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

호텔 내부는 깨끗했고, 특히 화장실 바닥에 작은 조약돌이 있어서 지압 받는 느낌이었다. 내부 식당도 깔끔했고, 수영장에서 노는 사람들은 있었지만 우리는 날이 추워서 들어가진 않았다.

We had a last minute booking for a weekend in Santa Cruz to visit the Boardwalk. We were looking for a family friendly hotel. The location is great, it is walking distance from the Boardwalk. The pictures of the outside of the hotel are definitely enhanced, in person the hotel looks dull and their sign is faded. We were on the second floor, upon entering the room it looks nice. I turned on the ac and it was struggling but eventually got temperature where we wanted. Two of the shutters were broken and forced to remain closed which kept the room darker than we like. The bathroom is terrible and the light in there is much too soft, it’s too dark. It wasn’t the bath, walls or floor alone. The entire bathroom needs to be redone. The carpet is also very dirty. It’s a dark blue, I believe with a pattern. There is a musty smell in the room. Again, you are paying for location but the bathroom and carpet made the room feel cheap. Walls are pretty thin, you can hear walking and we had people staying near our room that were slamming their door over and over. I’d stay there again for a quick trip if I was going for The Boardwalk.

很棒的地理位置，距離海邊也很近。購物便捷，是一個有文化，有風景的好地段。期待未來還有機會再次入住。樓下的中餐不錯……附近有流浪者，帶孩子的得注意咯