Hotel berhampiran Om Gallery, Santa Cruz

TL; DR: I’m a monthly traveler and this Fairfield Inn was absolutely a gem in Santa Cruz. Very clean, modern and well kept. Definitely coming back. This is a nice quiet property just off Hwy 1, but shielded enough from traffic that it's pretty quiet. Fairfield Inn SC is a newer property that is well maintained. Anthony at the front desk was very friendly and accommodating of special requests (higher floor, view, later check out). Staff in general were very friendly and staffing was appropriate for the traffic. We got the suite w/ a balcony on a higher level floor - though the hotel doesn't have amazing views from its location, by request, they placed us where there was a view of the ocean at least. The suite was spacious, well appointed, modern and best of all - immaculate. You could even see where housekeepers had wiped down high touch surfaces and counter tops from the residue of microfiber cloths being wiped across them. Save money on breakfast - they had something for everyone, including for those w/ dietary restrictions like gluten allergies or vegetarian. The breakfast had a good spread of various proteins, cereals, fresh fruit, juice, tea/coffee and even grab and go items. An extra plus, that the set up of the breakfast area allows for plenty of social distancing. There's even a patio you can eat breakfast on.

宿泊料金もリーズナブルでホテルの中、外清潔感がありました。12月でしたが外のプールも温水で入る事ができました。朝食もあり、また宿泊したいと思います。

호텔 내부는 깨끗했고, 특히 화장실 바닥에 작은 조약돌이 있어서 지압 받는 느낌이었다. 내부 식당도 깔끔했고, 수영장에서 노는 사람들은 있었지만 우리는 날이 추워서 들어가진 않았다.

Everything was good except the floor was not so clean, needed to wear shoes.

My fiancé and I were traveling for our one year anniversary and this hotel was amazing! When we walked into the room, the staff even left us a “happy anniversary” card and gift bag with some snacks and waters. How nice to walk into the room and see that! Staff was so kind during the one night we stayed there. Pool was pretty small when we walked past it but we didn’t use it, so it’s okay. It’s also the perfect distance from everything you want to do in Santa Cruz! I would definitely go back to this hotel in the future when I come back to Santa Cruz!

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

Easy Check in and staff are very accomodating and friendly. Very clean. Will definitely go back to this place.

位置不尷不尬，離海灘走過去稍遠了一點，開車又沒幾分鐘。因為代客泊車，開車出去小費要付的😉。停車要另外付費。圖片中酒店的游泳池，照片拍出來都好看，實際上很少人用。