Hotel berhampiran Pogonip Open Space, Santa Cruz

Great location, the newest hotel near boardwalk. Parking is extra ($20 currently), but at least it is in a secure gated basement. Great clean rooms, front desk staff was super helpful. Would come back again!

TL; DR: I’m a monthly traveler and this Fairfield Inn was absolutely a gem in Santa Cruz. Very clean, modern and well kept. Definitely coming back. This is a nice quiet property just off Hwy 1, but shielded enough from traffic that it's pretty quiet. Fairfield Inn SC is a newer property that is well maintained. Anthony at the front desk was very friendly and accommodating of special requests (higher floor, view, later check out). Staff in general were very friendly and staffing was appropriate for the traffic. We got the suite w/ a balcony on a higher level floor - though the hotel doesn't have amazing views from its location, by request, they placed us where there was a view of the ocean at least. The suite was spacious, well appointed, modern and best of all - immaculate. You could even see where housekeepers had wiped down high touch surfaces and counter tops from the residue of microfiber cloths being wiped across them. Save money on breakfast - they had something for everyone, including for those w/ dietary restrictions like gluten allergies or vegetarian. The breakfast had a good spread of various proteins, cereals, fresh fruit, juice, tea/coffee and even grab and go items. An extra plus, that the set up of the breakfast area allows for plenty of social distancing. There's even a patio you can eat breakfast on.

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

Adalah satu perjalanan yang hebat! Semua orang sangat baik dan membantu.

My first Fairfield experience for just one night using my Platinum status with Marriott. The check-in was very pleasant and the staff on duty were indeed very nice and hospitable. Room was nice and spacious which made the family feel happy. Appreciated a bath tub in our 2 Queen Room. Parking was in a gated covered garage which felt very safe and secure. Loved the experience at the pool. Was a good size and very clean. Hot tub was a plus point. Gym was small but function for just a short stay. Breakfast the next morning was great. Exceed my expectations and they even had waffles!! Overall, a very good experience and would come back again in future.

海景房正對碼頭，可以在房間就看到日出，也可以走幾百米去碼頭看無遮無擋的日出，景觀一流

We found this hotel last minute and could not have enjoyed it more! The facility was extremely ‘cool’ and service was outstanding. The kids enjoyed the pool area, especially at night…. Absolutely recommend to anyone!

宿泊料金もリーズナブルでホテルの中、外清潔感がありました。12月でしたが外のプールも温水で入る事ができました。朝食もあり、また宿泊したいと思います。