Hotel SureStay di Santa Cruz

位置不尷不尬，離海灘走過去稍遠了一點，開車又沒幾分鐘。因為代客泊車，開車出去小費要付的😉。停車要另外付費。圖片中酒店的游泳池，照片拍出來都好看，實際上很少人用。

The place was neat and clean. Pool was warm and clean. Rooms are neat and freshly clean. We arrived Friday night and the front desk guy named Jordan was helpful and professional. I asked for a couple of favors and he was helpful enough to make it happen. We will be back next time when we are in the area!

Check in was easy and they had everything ready once we arrived around 5pm. The hotel general areas and room were very clean. There is a free breakfast but we decided to go to McDonalds and Ferrell's Donuts, which are both just a minute walk away. Parking was $10/day. The parking garage is under the hotel but not secured with a gate in case that's a concern for you.

Hotel ini cantik! Kolam renangnya hangat dan pantai lautan berada di sana untuk berjemur di bawah sinaran matahari dan bersantai.

Bilik itu bersih dan bagus. Walaupun kakitangan telah memberitahu saya semuanya akan lebih rendah ke lantai kerana ia adalah bilik untuk seseorang yang kurang upaya. dan penerangan dalam talian tidak menyatakan maklumat tersebut. Ia sebenarnya agak biasa dan jauh lebih besar daripada bilik lain

We booked the Deluxe Room, 1 King Bed with Jetted Bathtub for one night as a quick getaway in SC. Check in was quick and easy, although finding the room was difficult as the rooms didn’t go in numerical order once you turned a corner and there were no signs indicating the room numbers of each hallway. There’s a good amount of parking spots and it wasn’t an issue during our stay. Once we got to our room, we opened the door to find a wonderfully clean and large room with a beautiful white, plush bed and natural light flooding the room through the shutters from the windows. The bathroom with the jetted tub was spacious. The furnishings of the room created a very spa-like experience for us. All that was missing were bathrobes! We were pleased to find that most everything had been wiped down and was clean. There was an old stain on the bedsheet but we quickly forgot about it since we brought our own bedsheet to use. The bed and pillows were soft and plush, but still in good condition and not overly used. All the towels provided were clean and spotless. All the lamps and outlets were working properly. The AC can be a little loud when it’s on. The jetted tub worked great and was so relaxing. The hot water is not very hot but hot enough. There’s free breakfast in their breakfast room and I didn’t personally go check it out but my boyfriend brought back some breakfast for me and raved about it. Waffles with syrup, egg muffin, cereal, fresh fruit, hard boiled egg and hot tea/coffee. We’d love to stay here again if we ever stay overnight in SC. Being from the Bay Area, SC is easily a day trip but if the opportunity arises again this place is a must for us!

For the price you pay, you get a good stay. The hotel has all the amenities you need in the room and a good pool for kids to splash around in. I was particularly impressed by Vidal’s reception and Patsy’s room servicing. Both paid attention to their guests. The only downside is the size of the breakfast room, which is small and gets quickly packed, and guests can not find seats or tables to sit on. Other than that, we had a wonderful four-night experience.

TL; DR: I’m a monthly traveler and this Fairfield Inn was absolutely a gem in Santa Cruz. Very clean, modern and well kept. Definitely coming back. This is a nice quiet property just off Hwy 1, but shielded enough from traffic that it's pretty quiet. Fairfield Inn SC is a newer property that is well maintained. Anthony at the front desk was very friendly and accommodating of special requests (higher floor, view, later check out). Staff in general were very friendly and staffing was appropriate for the traffic. We got the suite w/ a balcony on a higher level floor - though the hotel doesn't have amazing views from its location, by request, they placed us where there was a view of the ocean at least. The suite was spacious, well appointed, modern and best of all - immaculate. You could even see where housekeepers had wiped down high touch surfaces and counter tops from the residue of microfiber cloths being wiped across them. Save money on breakfast - they had something for everyone, including for those w/ dietary restrictions like gluten allergies or vegetarian. The breakfast had a good spread of various proteins, cereals, fresh fruit, juice, tea/coffee and even grab and go items. An extra plus, that the set up of the breakfast area allows for plenty of social distancing. There's even a patio you can eat breakfast on.

Room was a nice room with a few issues. When we had housekeeping done in our room, the bed was not remade. We had already pulled the sheets and blankets up before we left our room, but all housekeeping did was tuck in the cover blanket on the sides. They did not tear down the bed and remake it. The sheet and blanket underneath the top cover was all messy and the pillows were not fluffed up. The pillows looked the same after we slept on them. That was disappointing. It's always nice to come back to your room with a fresh bed. When we first checked into our room, the bathroom floor had several long hairs that I had to clean up, a dirty wash cloth hanging on the curtain rod, and had to go down stairs to get lotion and more shampoo and conditioner. Had to do this the second night too. Housekeeping was not very good at all. Not impressed with the dirty carpets in the lobby area and stairs either. The front desk did reimburse us with the parking fee because of the issues we encountered so that was very nice.