Hotel Fairfield by Marriott di Santa Fe

Terribly Disappointing Stay – Only the Location Saves It As a Diamond member, I have stayed at numerous Hilton properties and always expected a certain standard of quality. Unfortunately, this Hilton property in Santa Fe falls far short of what I have come to expect from the brand. While the location is indeed fantastic, that’s about the only positive thing I can say about this hotel. The pool, which was a key reason for choosing this property, is in a state of disrepair. It’s run-down and uninviting, far from the relaxing experience I was hoping for. The rooms are even worse. I was given a room with a king bed, but it felt extremely claustrophobic because there was way too much furniture crammed into the space. To make matters worse, there was no access to open a window or a balcony to get any fresh air, making the room feel even more suffocating. The peeling wallpaper and overall poor condition of the room added to my discomfort. Adding to the disappointment, the staff was not very helpful. They seemed indifferent to the issues I raised, which only added to my frustration. For a brand that usually prides itself on excellent service, this was a big letdown. To top it off, the coffee bar in the middle of the lobby was always running low. The coffee was lukewarm at best, and the area was poorly maintained, with no attention to cleanliness or presentation. It really felt like no one cared about the guest experience here. What makes this even more disappointing is that I used my hard-earned points to stay here. It’s sad that a reward stay, which should have been a special experience, turned out to be so dismal. For the points I redeemed and the price I paid, I expected so much more. Hilton, you really need to step up your game in Santa Fe. I won’t be staying here again, and I recommend others look elsewhere if they want a comfortable and well-maintained place to stay. Whether you’re paying for a room or redeeming points, Marriott consistently delivers a level of service and experience that far exceeds Hilton’s.

Tidak banyak perkara di hotel dibuka kerana COVID-19. Pembantu rumah membuat bilik perkhidmatan setiap hari yang mengejutkan saya. Kami tinggal di hotel lain baru-baru ini dan pembantu rumah tidak membersihkan bilik sepanjang penginapan kami.

Great location within walking distance of many restaurants and town. The condo was clean but a bit run down. For the price, a good place to stay.

Dengan penginapan di The Inn at Vanessie di Santa Fe (Pusat Bandar Santa Fe), anda akan berada 1 minit memandu dari Santa Fe Plaza dan 7 minit dari Meow Wolf. Hotel mewah ini berada 25.5 km dari Ski Santa Fe dan 0.1 km dari Taman Sungai Santa Fe.Gunakan kemudahan sesuai yang disediakan, yang termasuk perkhidmatan rencam dan dewan bankuet.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres dan daftar keluar ekspres. Tempat letak kenderaan terhad terdapat di tapak hartanah.Belai diri anda dengan menginap di salah sebuah daripada 21 bilik tamu yang dihias secara berasingan, serta menampilkan pendiangan dan TV Pintar. Katil tilam berlapik anda disediakan dengan gebar bulu kapas. Program kabel disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

Our stay at the Sage in was amazing. The staff was super friendly and very helpful with both check-in, check out, and any additional questions we had. The restaurant and bar located on site is amazing. And there's a great salad place about a 5-minute walk from the hotel (Vinaigrette). We were able to walk 10 minutes to the farmers market as well on saturday! The location is great and close to anything you need to do in Santa Fe.

酒店總體的裝修風格不錯，早餐非常讓人滿意非常贊，但是分給我們的房子是個感覺在地下的一樓，雖然有個小院子，冬天反正不能坐外面，感覺很一般

There was a spider that crawled unto the bed and when I called the front desk they were so rude. Saw a roach on the table too.

Dengan penginapan di Hotel St Francis, anda akan berada betul-betul di tengah Santa Fe, hanya 1 minit memandu dari Santa Fe Plaza dan 7 minit dari Meow Wolf. Hotel bersejarah ini berada 24.6 km dari Ski Santa Fe dan 0.1 km dari Skateboard Park.Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam. Hotel ini juga menampilkan perkhidmatan perkahwinan, pendiangan di lobi dan penggunaan percuma kemudahan kecergasan berdekatan.Di Hotel St Francis, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Inaplah di salah satu daripada 79 bilik tamu yang menampilkan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan cadar Frette Itali. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri berjenama dan pengering rambut.

Perasaan bercampur baur tentang tempat ini. Hotel itu sendiri OK. Bukan lima bintang tetapi bagus. Biliknya kecil. Bilik kami di tingkat dua menghadap ke luar dan penghawa dingin lama. Apabila kami diminta untuk dipindahkan, kakitangan memberitahu kami ”kami tersepit di antara dua bangunan. Tiada satu pun bilik mempunyai pemandangan yang bagus”. Rasanya hotel ini berfungsi pada kadar kakitangan 20%. Tidak dapat minum malam di bar/restoran. Tiada tempat duduk. Kami bersarapan dua kali. Satu adalah hebat (telur dilakukan dengan cara). Yang kedua ialah penkek. Mereka OK tetapi sirap maple pada menu telah digantikan dengan sirap pancake. Bukan seperti yang anda harapkan daripada hotel $400+ setiap malam. Perkhidmatan pembantu rumah adalah luar biasa. Mereka menyegarkan dan mengatur bilik kami dengan teliti. Perkhidmatan bilik hanya tersedia 8 pagi-8 malam. Sekali lagi bukan apa yang anda jangkakan untuk $. Secara keseluruhan, saya mungkin tidak akan tinggal di sana lagi. Terasa sedikit seperti anda membayar untuk apa yang dahulu dan bukan hari ini.