Hotel berhampiran Playa de Usgo, Santander

酒店離機場不到二十分鐘，打車20歐左右。 酒店就在波廷中心旁邊，套房很大，房間有牙刷，拖鞋，咖啡機。早餐非常簡單，餐廳可以看到海。酒店的另一側是廣場，通過街道可以走進城區。沿着海邊，可以看到流浪者的雕塑。這一部分的港口沒有沙灘。桑坦德的另一個標誌建築馬格達萊納宮在離酒店三公裏的半島，走路有點遠，要一個小時，打車十分鐘就可以到。沙灘區在這邊。

Excellent hotel couldn’t fault it, emailed the hotel the day before as we had an early flight and arrived at 10 they had a room ready for us, which we didn’t expect we wanted to just freshen up. Rooms are lovely there a nice coffee machine, shampoo condition shower gel hand soap and body lotion in bathroom as well as toothbrush and vanity kits in bathroom, beds were comfy, nice touch was when you open the wardrobe it lights up. Breakfast was excellent with everything you need from fruit to doughnuts yoghurts, cake and a hot selection. The hotel smells amazing they have a diffuser on each landing. The hotel is perfect location if you turn left at the marine you get to The beach and palace turn right and it’s into town. Would definitely return

We have stayed numerous times at this hotel on our return to the UK by ferry....the hotel is always clean with good twin rooms and ensuite; the rooms may not be the most spacious, but very acceptable for an overnight stay. Very friendly reception staff and car parking both open and closed but under surveillance. Close to some restaurants and bars and a 10 minute walk to the main shops alongside the sea. Pet friendly. Breakfast is good. Charges apply to parking and pets!

The hotel smelt amazing when you walked in, the staff deal with you on a one to one and there is a class of fizz on arrival. Our room was light and bright, there was a little breakfast section and tea and coffee in the room along with bottles of water everyday. The staff were so helpful and friendly especially the two female staff they literally couldn’t do enough for us. The pool area is only small and the sun beds are very low, but it’s a very pretty, clean and peaceful area when the weather is good. The hotel is in a great spot 5 mins down the road to some amazing bars and restaurants full of locals with a great atmosphere. We would definitely recommend this hotel to couples who want to explore Santander.

Having stayed six times at this hotel dating back to 2015 we decided to stay again as we wished to be near Sardinero. We have not experienced any of the issues identified by previous reviewers in any of these visits, in fact quite the opposite, the staff were welcoming and the rooms were in decent shape and always large. The price was high but for the luxury of a senior suite I was prepared to pay over the odds. On arrival we were told that no senior suites were available and we had been upgraded to the Imperial Suite. Sounds good, but here the good news ended Issue 1 the whirlpool bath didn’t work. Reported to reception and was quickly attended by the maintenance man who after breaking the tile to access the motor reset fixed the problem! Issue solved - nope. It lasted 20 minutes and then tripped all the electric. On reporting to reception the switch was reset but no whirlpool bath. Ok, we’re not here for the bath and having been offered a move the next day at 12 noon we decided to stick with the room as otherwise it appeared ok. Issue 2, the air conditioner sounded like a jet engine. It wasn’t so warm anyway so we tolerated this. Issue 3, at around 5 am it became clear there was multiple pigeons roosting in the roof space above the bed therefore couldn’t sleep until they stopped making noise. Should have moved but we are quite tolerant. Issue 4, around noon time the noise from the AC was so load we had to trip the electric breaker to stop it. Again we should have moved. Issue 5, on night 2 we were again awake for a significant period because of the lift continually moving even in the middle of the night. Issue 6, on night 3 again the lift was not moving up and down almost constantly. This seems to be the overnight cleaner moving items to the storeroom, and guess where this is, next to our room 601. I politely asked receptionist to ask the cleaner to stop and she said he was going home now so it would be ok. She couldn’t move us as there were no other rooms available. On approaching the hotel director the next morning she was aware of all the issues even knowing that the lift was noisy and kept people from sleeping. I was offered a free breakfast which I refused purely because there is no soap in the toilets and this is being used by waiters and chefs to prepare and serve food. After much argument I was told they would refund me the last night stay, still not received it though. All bored by now no doubt. This hotel had deteriorated badly in the 7 years we have visited. There are so many easy fixes to make it better but nobody seems to care. Lights don’t work - replace bulbs AC noisy - stop it vibrating Bath doesn’t work - either replace the motor or borrow from another room given the Imperial suite is the best room in the house Lift - get an engineer Noise - stop the cleaner working all night making noise No soap - buy soap The list is endless, we won’t be back and I wouldn’t recommend anyone else does either. Ou

From the outside the hotel doesn’t look like much but the interior more than makes up for it. Welcomed very nicely by staff and was easy to find our room. Room was a great size and lay out and the bed was incredibly comfy. There were always staff available if needed but we didn’t have any problems. The hotel was in a great location and the beaches and restaurant were lovely.

Beautiful, fully renovated historic building with excellent and extensive spa and wellness facilities. Very professional, helpful and friendly staff. Amazing breakfast in terms of both quality and choice. Very comfortable and clean rooms. The underground parking has very spacious parking slots. A short drive from Santander but away from the crowds and noise of the city (especially during festivals). Very good value for money - a 4* hotel for 5* service and facilities.