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5-bintang

Eurostars Araguaney
4.2/552 Ulasan

Eurostars Araguaney

Santiago|0.39km dari pusat bandar
Hotel is in a great location and near all the main tourist areas, and also shops, bars and restaurants. I was very disappointed about the staff at the hotel. On check-in, after waiting about 10 minutes as the receptionist typed on her computer, we eventually got our room keys. Staff were not very welcoming and did not tell us anything about the hotel, facilities, breakfast room or the Pool. When we got to the room, we found that we didnt have a bath-tub (which was why I booked that room), no robe and no slippers. Mini-bar was empty with a sign saying it was closed due to Covid safety. I have no idea what Covid safety has to do with it. No other hotel I was in in Spain has had excuse. Also, no water in the room. No sanitisers in the room either. When I called reception to enquire, she said she would send water up, and then we had to sign to pay 4 Euro for the bottle. Terrible service, how can a hotel not provide water to their guest. This is coming from an expensive 5 star hotel. On checkout it was as bad, but I couldnt wait to leave then. Checkout person had a phone to his ear the whole time, took our key cards, and the continued his call. No receipt, no 'goodbye', nothing. The room itself was very nice, but the sound proofing is absolutely awful. All we could hear each morning was the noise of doors banging, hoovers and we could even hear snoring from the room beside us. So you had no choice but to wake up early with all the noise. Also the air-con is terrible, we left it on the whole time, and the room was still very warm. It was only about 20 degrees outside, so I would hate to stay here in the miiddle of Summer. Total let down of a hotel, I would avoid it. I think alot of 5 star hotels have gotten lazy during Covid, but have no problem charging top prices.

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Hotel Santiago Plaza Affiliated by Meliá
4.3/571 Ulasan

Hotel Santiago Plaza Affiliated by Meliá

Santiago|1.49km dari pusat bandar
This is one difficult review to write as I always like to say as many positive things in my reviews. However, this has to be said if only for the hotel to improve their service and/or re-evaluate their culture. I was excited that this hotel was a Melia hotel because we've stayed in Melia hotels in Spain before and were very happy with our experience. Here is one beautiful, modern hotel that we looked forward to staying in especially after our Camino Walk. I checked in our group of 9 ahead of the others and was efficiently attended to by Pilar and Lourdes at the Front Desk. The hotel offered a lovely breakfast spread. That's where all the positives stop, I'm afraid. That night, we booked for a late dinner to celebrate my son's birthday and the end of a tiring Camino Walk. While seated at the long table in front of the bar, we were subjected to very rude treatment by the waitress named Marta. When one of our companions asked for an extra soup bowl, she said it was impossible. To give her the benefit of the doubt in case there was a misunderstanding in language differences, my friend asked our Spanish tour escort to ask the waitress for our bowl. The next thing we saw was our tour escort being rudely treated by the waitress speaking to our tour escort at the bar, telling him off. We understand some Spanish but what we saw from the body language and our tour escort backing away from the wait staff spoke volumes. He was being harassed by the wait staff. All we asked was for our tour escort to ask our waitress, Marta, in Spanish for an extra soup bowl. And we saw very aggressive behavior directed at our tour escort. She handed our tour escort a sauce dish, not a soup bowl, that's how offensive she was. When he told Marta that he wanted to deal with another waiter Christian (the other wait staff who was also there with Marta) told him, pointing at Marta, ”she's the boss”. Where was customer care in this scenario? If Marta refused to attend to our needs, why couldn't Christian attend to us? Two of us went up to the bar to talk to Marta and Christian when we saw what was going on. When I asked her what her problem was, Marta glared at me and said she didn't speak Spanish and went away. I took out my phone and typed on Google Translate: ”Be kind. You are in Customer Service. Where is your manager?” I showed it to Christian since Marta refused to deal with us. A bit later, Pilar from Front Desk came and talked to my friend and me. We told her that we didn't want trouble but that this massive, massive failure in customer service must be addressed. Pilar was very defensive of the wait staff but she did listen when we insisted. When we asked for a manager, or the Officer-In-Charge, we were told that there was no manager on hand. All the staff, all, covered for one another. It made us wonder about the culture of the company. To make things worst, 2 of our orders were not served and we were charged for the orders. It is a good

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Hotel Berhampiran Tarikan Popular di Santiago

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Colexiata de Santa Maria do Sar

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Torres Hejduk

Hotel Santiago Plaza Affiliated by Meliá
4.3/571 Ulasan

Hotel Santiago Plaza Affiliated by Meliá

Santiago|1.33km dari Torres Hejduk
This is one difficult review to write as I always like to say as many positive things in my reviews. However, this has to be said if only for the hotel to improve their service and/or re-evaluate their culture. I was excited that this hotel was a Melia hotel because we've stayed in Melia hotels in Spain before and were very happy with our experience. Here is one beautiful, modern hotel that we looked forward to staying in especially after our Camino Walk. I checked in our group of 9 ahead of the others and was efficiently attended to by Pilar and Lourdes at the Front Desk. The hotel offered a lovely breakfast spread. That's where all the positives stop, I'm afraid. That night, we booked for a late dinner to celebrate my son's birthday and the end of a tiring Camino Walk. While seated at the long table in front of the bar, we were subjected to very rude treatment by the waitress named Marta. When one of our companions asked for an extra soup bowl, she said it was impossible. To give her the benefit of the doubt in case there was a misunderstanding in language differences, my friend asked our Spanish tour escort to ask the waitress for our bowl. The next thing we saw was our tour escort being rudely treated by the waitress speaking to our tour escort at the bar, telling him off. We understand some Spanish but what we saw from the body language and our tour escort backing away from the wait staff spoke volumes. He was being harassed by the wait staff. All we asked was for our tour escort to ask our waitress, Marta, in Spanish for an extra soup bowl. And we saw very aggressive behavior directed at our tour escort. She handed our tour escort a sauce dish, not a soup bowl, that's how offensive she was. When he told Marta that he wanted to deal with another waiter Christian (the other wait staff who was also there with Marta) told him, pointing at Marta, ”she's the boss”. Where was customer care in this scenario? If Marta refused to attend to our needs, why couldn't Christian attend to us? Two of us went up to the bar to talk to Marta and Christian when we saw what was going on. When I asked her what her problem was, Marta glared at me and said she didn't speak Spanish and went away. I took out my phone and typed on Google Translate: ”Be kind. You are in Customer Service. Where is your manager?” I showed it to Christian since Marta refused to deal with us. A bit later, Pilar from Front Desk came and talked to my friend and me. We told her that we didn't want trouble but that this massive, massive failure in customer service must be addressed. Pilar was very defensive of the wait staff but she did listen when we insisted. When we asked for a manager, or the Officer-In-Charge, we were told that there was no manager on hand. All the staff, all, covered for one another. It made us wonder about the culture of the company. To make things worst, 2 of our orders were not served and we were charged for the orders. It is a good

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Estadio de San Lázaro

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Lihat Ulasan Tetamu untuk Hotel di Santiago

Ingin menempah hotel di Santiago? Lihat ulasan daripada pelancong sebenar untuk pilihan hotel terbaik.
Hotel Compostela
4.2/574 Ulasan
Style over substance - stayed one night after walking the Camino. Room modern but hotel is located near Galicia Plaza and is central so noisy both day and night, especially when Spain sleeps in the afternoon and stays up late evening. 4th floor room - tiny window up high so no view at all and hemmed in ; no information on either - yes 2 safes in the wardrobe- so no idea as to how many digits needed etc; shower - v v v marginal gap between running v hot or cold, impossible to get a medium temperature; second shower couldnt get the shower switch (you pulled under the tap) to stay so had to wash in 2 inches of water in the bath - hence appearance over practicality. QR code takes you to hotel info - thoroughly fed up with that and using phone battery / space etc plus had to go to reception for wifi code as not in room. Wifi didnt work in restaurant in basement.
Apartamentos Turisticos Cancelas by Bossh Hotels
3.9/517 Ulasan
Todo perfecto y limpio. Zona tranquila y fácil aparcamiento en la misma calle. Nos ha faltado una tostadora, pero en general todo tal cual en las fotos. Muy fácil la entrada al edificio mediante un código sin llaves. Volveremos a repetir seguro.
Lux Apartamentos Santiago
4/516 Ulasan
Estuvimos alojados en un apartamento en la planta superior el pasado mes de diciembre y ha sido una de las mejores experiencias que hemos tenido últimamente. Apartamento luminoso, reformado, espacioso y totalmente equipado. Zona muy tranquila e ideal, se encuentra en la zona universitaria, fácil acceso y para encontrar aparcamiento por las noches. Si tuviera que poner una pega, sería la presión del agua caliente es débil. Personal muy amable y profesional, también agradecer a Ana y su compañero de recepción el trato tan amable y servicial que nos ofrecieron y la posibilidad de dejarnos guardar las maletas en el hotel el día del check-out, viene genial ya que muy cerca hay una parada de bus que te lleva al aeropuerto directamente. Para terminar me gustaría comentar, este punto es totalmente ajeno a la dirección o gestión de los apartamentos, y es la poca empatía que tienen algunos huéspedes cuando vuelven a altas horas de la madrugada por el descanso y derecho a dormir de los demás, y espero con este comentario poder concienciar un poco a futuros clientes, ya que normalmente leemos los comentarios y a todos nos gusta disfrutar en nuestras vacaciones, tanto de día como de noche. Un saludo,
Parador de Santiago - Hostal Dos Reis Catolicos
4.6/5109 Ulasan
Experiência única em local histórico preservado de forma única! Quarto com cama confortável, banheiro de tamanho bom, ótimo chuveiro e vista para o pátio antigo. Café da manhã bom mas nada excepcional! Bom atendimento e ótima localização ao lado da igreja de Santiago de Compostela!
Hospederia San Martin Pinario
4.3/540 Ulasan
We come for the atmosphere, as this authentic place is so special to stay in. It was once a seminary, so to get the full experience it's best to spend several nights here. We always ask for the rooms that are just for 2 people (as some are pilgrim rooms with bunk begs, so check when booking) It's quite basic which is fine & the same can be said for the dining (breakfast & dinner, served in the old refectory) but that's all part of the experience. Location could not be better as it's facing the Cathedral of St James in the centre of the old city. It's really good value & it's a great place to meet interesting people from all walks of life & all parts of the world. This year the only thing that was not quite there was the lounge/coffee area was still closed (after the pandemic) & as this is the area where everywhere mixes after some very weary travelling to swap stories, well...we missed it. Otherwise all was really good as usual!
Mexico PR
4/551 Ulasan
The reception is on 4 th floor, very helpful and friendly staff. Room was really clean, with wonderful white bedding and towels. Very quiet, even though situated in a built up residential area. Next door to the hotel is a very friendly bar, where you can take breakfast. Again friendly service. Ten to Fifteen mins walk into the old town.

Soalan yang Kerap Ditanya

Maklumat Perjalanan Setempat

Harga TertinggiRM 3,637
Harga TerendahRM 97
Bilangan Ulasan3,577
Bilangan Hotel822
Harga Purata (Hari Bekerja)RM 596
Harga Purata (Hujung Minggu)RM 645