Hotel berhampiran Emporio de las Artes, Santiago

Friendly helpful staff. Lovely comfortable beds with more luxurious linen than usual. Hot showers. 3 elevators so never any waiting for one. Large continental breakfast (no hot food). Located on street with lots of restaurants. Bank 2 blocks away. Perhaps has soundproofing since there was no noise through the night.

位置十分好 市區中心

This hotel was great! Excellent location, modern furnishings, comfortable bed and the best part was the staff. Everybody that we dealt with was attentive and very helpful. I will stay there again if I ever return to Santiago

The place is amazing to look at, modern arty styles, lighting, graphics, attention to detail. Complimentary bottles of water in the fridge. fully functional kitchen, iron, hairdryer, big TV, toiletries, table and chairs in the studio standard room. My room had a Balcony but onlly with a view of the office building opposite, and partially of the street to the left. Nice rooftop pool, cold water but nice and refreshing in summer, and the view is INCREDIBLE! Views of the Andes mountains and city buildings. Area is close to everything, walkable to most places including some hiking trails, and only 4-5 euros/dollars Uber to the city centre. Staff were young, friendly, helpful and spoke good English. They gave me a map with information on where to go. Buffet beakfast was really nice with fresh juices, fresh fruit and a selection of other foods. Breakfast was in the adjoining Portuguese restaurant which has some great food and not too expensive either. The lifts and toilets were beautifully scented, and smelt great! The hotel price is very affordable and very reasonable for what you get, the location, the pool etc. The catering staff in the restaurant were all very professional and helpful. Disliked · You need a credit card to hold the room and as a deposit and my debit cards and even a credit card were all declined which left me panicking when I got an email saying that the reservation would be cancelled. I emailed lots of times but got no reply until the last minute where I was told that they would hold the room for me. I drew out cash on arrival to use as a deposit and had it returned when I checked out. Unfortunately, there are no recycling facilities at the hotel, but when I asked at reception they offered to take my recycling for me. The AC machines are quite noisy so I ended up not using it, but only the fan. There is no balcony furniture at all and you're not allowed to take any to use from inside. The scrambled egg was a little undercooked for me but when I asked, they'd always cook it a bit more for me. If you need assistance from the rooftop pool area on level 12, there's no telephone to contact reception. Despite all this I'd still highly recommend this hotel 100%!

Very nice hotel in the Providencia district, good connection to the metro, absolutely helpful staff and good breakfast. We were a group which arrived and left on different days. We stayed for one night ...between flights. From the south to the north in this hotel and could deposit luggage, everything worked out wonderfully. I can totally recommend it

Como um todo o hotel não é péssimo, só não é bom ou sequer suficiente. Existem muitas falhas que prejudicam e muito a estadia. No quarto em que fiquei NÃO pegava Wi-fi, foram 5 dias em que fiquei lá tendo que ir para a área perto da recepção (exterior do prédio, onde tem cadeiras, perto da recepção no interior não tem onde sentar) para ter o mínimo de sinal. Eu reclamei e pedi solução mais de 4 vezes e com funcionários diferentes. A explicação foi que eles estavam com problemas no modem daquela área (meu quarto e área de café da manhã) e que seria consertado no dia seguinte, em nenhum momento foi. Inclusive me prometeram uma mudança de quarto que depois se mostrou impossível de ser realizada. E para as redes de wi-fi que pegavam no quarto eles não me davam a senha e nem mesmo explicavam o porquê de não darem. Sobre o café da manhã, ele não era bom, ainda mais para os brasileiros. Primeiro que a dinâmica de café da manhã não foi bem explicada. Basicamente vc sai do seu quarto, senta em uma das mesas e espera um dos funcionários trazer as comidas. Você não é perguntado sobre o que gostaria ou muito menos informado das opções, não é self service como no Brasil. Segundo, todos os dias são variações da mesma coisas: sanduíche, um pratinho de frutas, meia xícara de iogurte, uma porçãozinha de cereal, um suco e vc pode se servir de café ou chá. No mais, os funcionários são muito educados, os banheiros não são ruins, as camas são confortáveis e o ar condicionado é muito bom. Em alguns quartos não tem frigobar.