Hotel berhampiran Parish of Our Lady of Perpetual Help, Santiago

Una de las mejores experiencias que nunca hemos tenido con un hospedaje. La ubicacion es perfecta, tan central y cerca a todo, y el departamente super amplio y bien equipado. Y no seria una exageracion decir que Marcelo y Karla merecen un premio por la mejor atencion a los huespedes en el mundo. Esperamos verlos de nuevo pronto! 5***** ... One of the best experiences we've ever had with a holiday rental. The location is perfect, so central and close to everything, and the apartment was huge and well equipped. And it wouldnt be an exageration to say thay Marcelo and Karla deserve an award for the best ever service to guests. We hope to see them again soon. 5*****

Got this hotel because of proximity to bus station. Area is very dodgy as described by other reviews. There is a security guard walking around inside the restaurant and lobby which is reassuring. Food is poor but appears to be popular with other customers. The lunch special was not good and breakfast looked so so. Staff all very young and I found them not particularly friendly. They appeared overworked and not happy in their jobs. You get what you pay for.

Excellent location, 24hr front desk and nice comfortable room with everything you need.

What a fabulous Hostel. The staff and volunteers offered tips and suggestions for a wonderful time in Santiago. Each guest gets an individual tour of the Hostel upon arrival, so you know where everything is straight away. I would like to mention some of the staff by name as they provided me with a terrific experience. They were Mario, Claudio, Basti, Santi, and the volunteers Julius, Stefan, Pascal. The people I met were all very friendly and both the Xmas and New Years Eve parties were a fabulous experience. I HAD AN ABSOLUTELY WONDERFUL TIME AT THIS HOSTEL AND WOULD RECOMMEND IT TO ANYONE

Recomiendo a las personas que quieran viajar por razones de trabajos y otras ir a este Apart Hotel Amistar muy bien ubicado en pleno centro de Santiago, en su casco histórico, al lado del Cerro Huelen o Santa Lucia. Excelente atención, muy buena limpieza e Higiene en estos tiempos de Covid-19. Con buen personal de trabajo y excelentes coordinaciones de llegada y salida de Santiago de Chile, de Calidad y tiotalmenet recomendable Hotel.

This is a truly great hostel. The staff are friendly and helpful: Ivan, Juan, and Guillermo; and two of the guys played the guitar. A few times a week Juan would play his guitar and sing, and what a powerful voice he had. I could listen to him all day. The free breakfast provided every morning was excellent, and the a**osphere of the hostel was memorable. However, there was one person at the front desk (Scarlet) that was showing irrational behavior. In the beginning she was friendly and helpful, but then after a week, she turned dark and menacing towards me. She kept complaining that I changed my bed or dorm room, even when it was because of inappropriate behavior from another guest, and there were similar complaints from other guests. This morning she asked me if I ”changed my room again?” I said everything is good. There are no problems. Then she said, ”Okay, I will move you back to the room you were in last night.” That seemed odd. I said, I did not ask you to. You do that without my permission. She responded, ”I thought that is what you wanted.” Again, strange. She didn't stop. After getting the email address of the manager, I went upstairs to write an email. Ten minutes later she came up to where I was sitting and continued to badger me. I said she was disrespecting me, and I asked her to stop. She left and then returned a few minutes later, saying that she talked with the manager and I must leave the hostel immediately. She said I was disrespecting her by feeling disrespected. That I was attacking her or mistreating her, but nothing specific was mentioned -- because it didn't happen. No one that she spoke with ever talked with me. Whatever she said behind my back, that person never even told me what I was being accused of, nor did they ask me any questions. Then she threatened me with the police. I was stunned. I asked to speak with the manager. She promised if I came to the reception desk, the manager would speak with me. When I came down, I was not allowed to speak with him. I continued to finish my email to the address provided, and then the police came. It did not matter what the truth was. They listened to her speak in Spanish and then said to me, it doesn't matter what happened. She asks you to leave so you must leave. I walked out and here I am writing this review. I had been there for a couple weeks and I got to know all the staff and they got to know me. They and a number of other guests who had been there a while could testify to my character. I have not heard back from the email I sent to the manager. It seems that whatever Scarlet said behind my back, was believed without question, even when there were guests present, witnesses. And there were video recordings from different angles. I have heard about this type of thing happening in the United States, but we are in Chile. How could a manager allow a guest to be thrown out by the police without ever asking the accused a single question. Is that the world we live in now?

O hotel em sí é muito bom, parece bem novo em toda sua estrutura. O quarto duplo é bem confortável, bastante espaçoso e o ar condicionado bem potente. A única ressalva que faço é com relação ao chuveiro, pois é muito frio, a água não esquenta de maneira nenhuma. No período que fiquei estava fazendo bastante calor na cidade, então não chegou a ser um incômodo tão grande, porém no inverno, acredito que isso seja um problema. A limpeza é impecável, bem como o atendimento do pessoal do café da manhã que considerei muito bom. Lí muitos comentários criticando essa parte, porém, eu particularmente achei muito bom e bem variado. A localização é ótima, pertinho do metrô, estação Santa Lucía e de pontos turísticos da cidade.

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua