Hotel berhampiran The Church of Jesus Christ of Latter-day Saints, Santo Domingo Este

A relatively new and newly renovated hotel in the Santo Domingo Colonial Zone, easy access to the airport highway (ride to SDQ about $25 with Uber), walking distance to the San Juan (Caribe) ferry terminal (if you travel light). 3 minute walk to Plaza Colon, everything else worth seeing (and there's a lot) in this very impressive historic zone is within walking distance (everywhere you look, renovations, roads and sidewalks updated, new cool places, etc, etc, this part of town gets better on every visit.) Breakfast is served on the rooftop terrace over the older part of the complex, the much newer add-on building has a roof top bar open sometime late afternoon/evening. I stayed in the older part (the rooms with balconies), I understand that the rooms in the newer part (no balconies) may be a bit more comfortable, i.e., spacious, consider that if you are sharing the room with one or two others. Its all connected, including the roof tops, it might as well be the same building once your inside. Pleasant and efficient service, no AC or water issues. Breakfast offering is limited and nothing is really tasty, so if breakfast is a deal breaker, consider other options or eat out. There are good food choices in every direction. Same for nightlife, a lot to do and see all within a safe walking distance. I'm booking here again.

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

The hotel is old but the location is good. The hotel room is clean, great bed and amenities. The hotel provides bottles of water in the room with no charge. The breakfast is complete, many international and local food options. The front desk personal is terrible, very unpolite employee attending the customers and I’m still without my invoice, because they told me that will be sent by email but never happened.

Au vu des photos et avis, nous avons réservé 2 nuits pour visiter le quartier colonial et Saint Domingue. Mauvais surprise rien qu'en arrivant dans le secteur de l'hôtel, on aurait bien demandé au taxi de ne pas nous laisser là...mais bon aller, on rentre. Accueil sympa et lobby propre. Pour la chambre c'est autre chose, un box avec un hublot, un lit inconfortable et une salle de bain de 1.5 m carré, tellement petite qu'ils ont découpé la porte pour faire passer le bord du lavabo. Nous sortons, ça pue, c'est sale et on se fait agresser de toutes parts, franchement on ne se sent vraiment pas en sécurité, on fait vite fait les spots à voir et on rentre. Nuit horrible, hôtel bruyant et mal fréquenté, enfin sauf si vous voulez de la compagnie..., aboiements toute le nuit , odeurs... on n'a que très peu dormi ! Nous avions informé que nous ne resterions pas les 2 nuits , le gérant fait l'étoné et bien évidemment ne nous propose aucun dédommagement sur la seconde nuit payée..bref je pourrais continuer, mais ça n'en vaut pas la peine, aller ailleurs, j'en resterai là

Stayed here as part of a medical service trip to the DR so we had 6 rooms for one night each at the beginning and end of the trip. We were welcomed with a warmth that is typical for the DR but there were a couple of problems on initial check in. Note that, like many hotels, not all rooms have two double beds and this was an issue for us, since our volunteers share rooms. This took some time and resulted in four of us being walked to another, nearby Hodelpa. Note that, even if you reserve a specific type of room, it pays to double check availability if this is important. There is a small, well managed parking lot at the hotel but the emphasis is on small. If you arrive by car, as we did, they will take your keys so they can move cars in and out of the tight space. There is a pay to park parking lot a couple of blocks away should the hotel spaces be full. The cost for this is nominal. Reception is airy and comfortable, with places for people to sit whilst other members check in. Once checked in, the rooms are accessed via a stairwell or a tiny elevator that reminds me of those one finds in Parisian hotels of a certain age. No room for more than 3 people, fewer with luggage. Also, the stairs seem to finish on the third floor despite there being rooms on the 4th! When you reach the top of the stairs on the third floor, you need to turn right, and double back on your self to find the stairs that lead to the 4th. Trust me, this is not intuitive! The rooms are functional but clean and comfortable. The bed in which I slept allowed for a great night's sleep and all was quiet which is a boon in SD which can be someone noisy especially in the evenings. I am not sure all rooms would be similarly quiet, but the street on which the hotel sits is relatively peaceful despite its proximity to the colonial center. Breakfast is provided and was excellent indeed. Plenty of choice and well staffed. There is a small patio area outside which is the pick of the available places to eat breakfast I reckon. Good choice of hot and cold foods were offered. Upon check out we were charged for eating a packet of ”Cheese-Its” from the room, which we had not consumed. One of the most annoying things in a hotel is having to argue you had NOT done something, especially taking things from the minibar, which I almost never do due to the high price of said items. I hate it when hotels make these phantom charges and, frankly, it happens about 30-40% of the time in hotels and necessitates an argument where one has to prove oneself innocent. Tiresome, even if it is only a few dollars each time. However, I would stay here again, it is a great base for the colonial center and very good value too.

Alexander Sanabia offers great customer service. He is very polite and helpful. Francisco is also very kind and accommodating. I would definitely come back to this hotel again. The Dominican flag is the best meal on the menu, it satisfied my taste buds.

Ini hotel dan sarapan yang hebat

I was excited at the reviews from others, but it didn't live up to our expectations, unfortunately. The property looks great, has been mostly updated, and is well maintained. We had a terrace executive suite on the 3rd floor with a hot tub. However, there were several issues. Room: Water pressure is low and barely gets hot. I asked the front desk to look into the water pressure and nothing was done or followed up on. Due to the construction next door, it was very noisy from 8:45 am (even on Saturday), which also eliminated any privacy on the terrace. There's no sound insulation so we heard every person and conversation happening outside the room in the hallway. No face towels were provided. You have to ask for an iron/ironing board. They don't speak English so I had to walk down to the basement with the maintenance guy to find one, which we kept in the room. Staff: Slow, unattentive, has difficulty with closing out checks. We waited for at least 10 minutes every time we wanted to close a bill. You have to get up and find them to order, etc. They don't monitor the dining room or rooftop bar sufficiently to check on you. Property: Well-positioned to walk to a lot of restaurants, etc. The gym is horrible. It's the size of a bathroom and contains a bike with a fan-operated by a battery, which wasn't charged, a broken treadmill, one medicine ball, and free weights. Rooftop bar & Pool: Some nights movies are projected on a large silkscreen. The pool has no shade whatsoever. There are a few lounge chairs with no more than 2 umbrellas. Prepare to get burned. They don't have consistent policies for parties, closing and noise. One party was allowed to go until 2 am and we had to endure every conversation still taking place well after 2:30. I wouldn't stay here again.