Hotel berhampiran Enkantierra Nature Park, Santo Tomas

The hotel is convenient because it is accessible to almost nice place in the city. The staff are all polite and aproachable. The rooms are big enough to stay and its clean. The internet connection is consistent. The bathroom also is huge and there is a hot shower. Youll never regret staying and the best thing is the lower room rates and the flexible check-in time. You can check-in & check-out anytime you like without any hidden charges. SALUTE.!

The room was good, staff was helpful. There's a nice hotel nearby where you can have breakfast with a nice view. Unfortunately you can't climb the volcano currently, this was very disappointing. I'd stay there again when climbing is allowed

We did enjoy our stay. Malinis ang room and the cr. Super love the fact na hindi rinig ang ingay sa labas. ‘yung quietness na achieved namin. A little bit disappointed lang kasi ‘yung tv walang signal for youtube pero it doesn’t make our stay less of amazing. May problem lang kami at first because of bookings pero natulungan naman kami ng staff especially ng customer service ng trip.com. Kudos to you, guys! Ang calm lang ng conversation and ramdam ko na matutulungan talaga ako sa problem ko.

It was not the hotel staycation that we expected it to be and for me it was a terrible experience booking my family into this accommodation and having an event in the place. We have been to other budget hotels / accommodations before, but all we have been to were completely organised and clean, and unfortunately this hotel says otherwise. Their function hall may house about 50 to 70 guests comfortably and perhaps more than this number will be too constraint given you have the stage, food counters, sounds & lights, etc to consider too. When we visited the hall, it has a distinctive smell on which we couldn't identify, but it was definitely unlikeable and their carpets were immensely dirty. The lobby was casual yet I would say it's comfortable, but one thing that perplexed me was that they only open the aircon when we arrived and has to ask for it too (not sure if this is the same practice on other hotels), but I was just surprised that this is not one of hotel standards. We have booked three Superior rooms and our family were overly excited for the staycation as we came all the way from Bulacan and it was the very first time that we will be together in a hotel stay. Regrettably, the rooms were utterly smelly (amoy kulob), and the toilets were significantly dirty. There were numerous water stains and my mother found an empty shampoo sachet on which indicated that the toilet were not properly cleaned. Bath tubs were unhygienic too and the sink sadly were clogged. My mother was very particular with the cleanliness of the place as she herself has used to work in Housekeeping department so it dismayed her when she saw that the rooms and the toilets were not sanitized well. It was not being too fussy or inconsiderate, but we had two children (1 is a baby) and senior citizens with us so good sanitation of the place was truly vital for us.. The staff were not in uniform, so they cannot be distinguished with the other guests too, not unless they were in the front desk area. Nevertheless, I have to commend the staff as they were polite and helpful, especially the gentleman who helped me out to print my documents needed for the event. This review is not to tarnish the name of the hotel, but for them to improve the service and accommodations (amenities & facilities) and to alert the management to strive more to establish certain standards in the hotel to attract potential guests and should not be complacent so that they can give the best hospitality they can. I really hope that they can work things out and push more to achieve excellent results and good reviews.

NuukTaal is a very special place. An amazing setting on Lake Taal just west of Talisay, the dramatic and some times tragic history of the lake and volcano present a stark contradiction to the serenity and beauty of this landscape. The hotel service and food are outstanding and the staff are as attentive, kind and overly polite people I’ve met. Absolutely beautiful and interesting respite. Will absolutely look forward to returning.

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

The room was clean and tidy, and despite it being a last-minute booking, they accommodated us right away. The staff was pleasant, and the location is conveniently near the mall. The buffet breakfast was superb! We will definitely be coming back! P.S. picture was taken before checking out ☺️