Nefeles Luxury Suites

Excellent service, stunning views, very pretty hotel, highly recommended! The most handsome manager contacted us before our arrival to arrange a pick-up service. When we landed at the airport, George the driver was already waiting for us with a name sign — so convenient and stress-free. He drove us to the nearest drop-off point near McDonald's, and from there, handsome manager and Edward the porter was already there waiting for us. it was just a 5-minute walk to the hotel. Edward helped carry our luggage from the roadside all the way to the room, and did the same when we checked out. Such thoughtful service! During check in, handsome manager was incredibly attentive and thoughtful, taking the time to explain the nearby attractions and facilities in detail. It was clear that he genuinely cares about his guests. Our room was on the higher floor of the building, offering exceptional privacy. The space was absolutely beautiful — a two-level unit with a breathtaking view of the caldera and the volcano island. The hot tub was a highlight. The water was wonderfully warm, and since March was a bit chilly, soaking in the tub became the most relaxing part of each day. We spent hours in there, enjoying the panoramic volcano view — absolutely perfect. The unit itself was spacious and well-equipped with everything we needed. The toiletries — shampoo, body lotion, and so on — were from a lovely brand with such a rich, elegant fragrance. As soon as we walked into the room, we were greeted by that beautiful scent. It felt fresh, special, and incredibly romantic. Breakfast was served with a sheet where you could tick your choices, and you could select different items each day — a lovely touch. The breakfast itself was generous and delicious. The hotel is run by a small, dedicated team. The same gentleman Mr Edward who helped carry our luggage also took care of breakfast, room maintenance,, and more. Everyone we met was always smiling, warm, and genuinely welcoming. Their hospitality made our stay truly special — honestly one of the very best experiences I've ever had. As for the stairs — yes, there are some steps to reach the hotel, but this is Santorini. If you're expecting a flat walk everywhere, this probably isn't the right island for you. In the context of Santorini, the stairs here are absolutely nothing to worry about. The location is actually very convenient — you can walk along the cliffside path or head down to the old port, and take the cable car back up, which is fun and easy. Overall, we had a wonderful stay and would highly recommend this place to anyone visiting Santorini.

Very nice , perfect location, very good breakfast , helpful staff. High recommendation.

Perfect gem with 9 beautiful suites. Perfect service by Antonis and his wonderful team. Every morning sunrise and evening sunset views were breathtakingly stunning! Will definitely stay again in the future!

Very good hotel, the customer service is amazing, the suite on the rooftop is fantastic. I’m in love with this hotel.

The hotel seemed really good on paper and its price made us believe that the place, view/location, and service will be immaculate, but when we arrived we quickly realised how the place isn’t what we expected. Upon arriving, there are hair and dusts on the floor, and even some lashes around the bed area, hence we are quite disappointed with its cleanliness. We were there for 4 nights and the breakfast service was never on time. We wanted the breakfast to come at 10:00 but they came knocking at 8:30 while we were still asleep. We also had to ask for things a lot of times (eg: replenishing water and tissues), as we weren’t given enough everyday. And when we ask for things we had to wait for quite a while and sometimes the staff forget about it as well, which is quite annoying when that happens almost everytime. The room that we got also had a poor design, we had two rooms and the ceiling of the second floor room is really low and you can’t stand up straight (especially for men). And there are some funny barriers in weird places where we kept bumping ourselves. The best part of the hotel would have to be the view and the location, and the fact that we didn’t have to buy water ourselves are the main benefits. But with this price, we definitely expected more. Overall, it is not a really bad stay, as it is true that you will have all you need here, but with this price, we feel we could have had a much better experience and less frustrations if the hotel attend more to the details.

We had a wonderful stay, Fira is not as busy as Oia. We enjoyed the view out from our room. Everything was perfect.

6月にお世話になりました。 フロントの方がとても親切で、助かりました。 私達、カタコト英語でしたが、対応してくださり 有難うございました。 良い思い出になりました。

服務：我要大大讚揚前台的希臘帥小夥，服務細緻認真，幫我們預約租車，推薦遊船，推薦遊玩線路，早餐提前預訂收集客户喜好，出發時候幫忙把行李送上車，因為有一段石子路走不方便，非常專業，島上必須喝礦泉水，酒店會每天提供一瓶，顧客感受很棒 環境：離地中海很近，躺着看藍天，出門就是Fira懸崖棧道可以看藍頂教堂 設施：還是比較新，配有洗漱用品和一次性拖鞋 衞生：總體不錯，每天打掃，很乾凈

位置方便周圍遊覽Fira的主要景點，按google map可以由Fira bus station 走約7分鐘到達。露台風景優美，洞穴房間比想像中乾淨舒服，但Jacuzzi 的池水如果可以加強清潔就更好，温度有約39度。可能冬天關係，早餐未能安排在露台享用，但味道可以。