Hotel berhampiran Imerovigli Town, Santorini

Hotel was conveniently located near town center. However, there was no nearby parking available, and we had to walk a distance from the nearest public carpark with more available parking lots. The room was spacious for a triple room, but would have been better to have the sink located within the toilet itself instead of it being separated from the toilet (which had the shower and toilet bowl).

This is the best place to stay. We will use this place again if we travel to Zakynthos. The staff are friendly, the breakfast is delicious, the facilities are clean and the pool is beautiful. Resting under the shade of an olive tree was like a dream. Thank you for everything.

⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome. The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful. The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay. The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit. A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful. The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices. One area that I feel the hotel should seriously look into Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came. Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation. A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience. Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent. A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby. We would happily recommend this hotel and would love to return again in the future. ❤️

Location : You can not find a better location than this hotel. The location and exquisite view are unbeatable. And close to everywhere. Hotel Facility : as hotel built on cliff, there are many small things needs repairs, and some places are needing update. during our stay, our shower leaked badly, also the water is not going down which they have fixed as much as they can and as quick as possible. but we have indoor jacuzzi room , which the jacuzzi can not be turned off, and make the bathroom super hot and uncomfortable , feels like sauna room , and their AC are not super strong, so ,if we keep bathroom door open, hot air come to the bedroom , if we keep the bathroom door closed, then, inside of the bathroom is super hot ( like sauna ) , you will instantly sweat if you step in bathroom if you keep the bathroom door closed. Food Service: they serve breakfast which you have to chose from a list every night and they will deliver to you in the morning. The quality and selection of the food is quite limited, basically, you get choice of egg, bread with juice and coffee, very basic continental breakfast but without and meat . Their coffee is super weak, if you are a coffee drinker, suggest you to bring your own. breakfast does not serve meat , if you wish to have meat, you have to ask for it and they only have deli ham for you. there is one day , i actually went outside eat breakfast as their food it just too plain and simple , lack of flavor. Their breakfast does not meet up with the rate they charge for the hotel. Service and Value : Their service is limited, when all of their ten rooms are occupied , be prepared to receive your breakfast very late as they only have 1 person to bring breakfast to each room. And if you request something to be fixed , it can only be done in the morning time as their maintenance guy only work in the morning time, their manager also leave mid afternoon, there is only 1 person who has limited resource to help you. Overall, this is hotel with super great location and view , but limited in service. I would still recommend this hotel for its location and view, suggest to book OUTSIDE jacuzzi room and without breakfast option ( eat breakfast else where - you have many choices to chose from walking distance from the hotel )

We recently stayed at this hotel and unfortunately left with a very bad impression due to the main receptionist's service . When we arrived, we waited for a while without receiving any greeting or acknowledgment from this receptionist, who was busy selling tours to other guests. After us, two more guests arrived. Still, there was no greeting from the front desk—the only person who showed any kindness was a quiet staff member who noticed I was thirsty and offered water to everyone. Soon after, another customer came in asking to hire a car, saying he didn't want to jump the queue. Instead of attending to us first, the receptionist immediately prioritized his car rental request. When it was finally our turn, the same receptionist gave us our key. The room was right by the front entrance with no views at all. However, as I went back to reception, I heard her telling two newly arrived guests, ”You will be able to see the sunrise from your room.” I asked if we could also have a room with a view. She was visibly reluctant and pointed out that she had given us a slightly bigger room, but eventually swapped our key. The new room had a much better perspective toward the pool, a distant blue-domed church, and sea views in the distance. On a positive note, the housekeeping staff was great throughout our stay, providing good housekeeping service and keeping everything very clean. The worst incident happened at breakfast. Santorini mornings are very cold and windy. The same receptionist ordered the same quiet staff member to open the large sliding door completely, letting in a freezing gust of wind. The quiet helper softly mentioned in Greek that guests were cold, but the receptionist refused and insisted on keeping it open. When my husband tried to push the door slightly closed to block the draft, the receptionist immediately snapped at him in a voice so loud and clear that all the other guests could hear, telling him, ”Don't close it.” However, 5 minutes later, she returned with the quiet helper to close it halfway—showing she knew all along that keeping it wide open was uncomfortable. Shortly after, another male receptionist spoke to the helper, and she closed the door almost completely, leaving only a tiny gap. I made sure to thank the quiet, considerate helper after breakfast for her kindness despite the situation. A hotel in hospitality should never treat guests with such rudeness and arrogance, and this woman should not be serving guests at the front desk. The location is also slightly farther from the town center than expected. Due to the poor service at reception, I would not recommend staying here.

Great hotel located in Oia, with great view of the sunset right in the room. The staff, particularly Thanos is friendly and helpful. The room itself is clean and spacious and the bed comfortable. However, will require to climb about 5 mins of stairs from the hotel lobby to the main square in Oia. The friendly staff will help with the luggage. To note, the stairs to the hotel can be slippery, walk carefully.

This hotel is special. So great. I strongly recommend the room with exclusive balcony. It was so nice, the view is splendid, you can see panorama view only with your company. The breakfast at the room is also great. Staffs are so kind, facility is perfect.

ハネムーンで利用しました 日本語を話せるスタッフさんがたまたまいており、お世話になりました！！ 基本的には綺麗でよかったのですが、細かなところ（端っこなど）に清掃がきちんとされておらず、埃が溜まってるところがあり、少し気になりました あとは、最終日フライトの時刻が早く、朝食の時間に間に合わなかったので、ルームサービスで対応していただいたのですが、あまりにも酷い内容。朝食ビュッフェは申し分ないくらい素敵な内容でしたが、ルームサービスでは、温めもしていない薄い食パン3枚に小さなジャム、冷えた小さなコーヒーで、びっくりでした。。

這家酒店最大的優點是位置好，離費拉車站非常近，而且對面就是一個大超市，物價便宜，可以隨時去補充礦泉水和零食。其他就比較普通吧，入住時的房間靠近馬路非常嘈雜，馬上換了遠離主馬路的房間，窗户對面是另外一家酒店，有時候早上會有施工的聲音傳來。酒店最不可思議的是衞生間，沒有地方放衞生紙和浴液，衞生紙放在門外的洗手枱上，衹能開門上廁所。衞生會每天來清掃，我們入住了四天，早餐還算豐富，會每天變換花樣。站在游泳池邊上，可以看到大海。價格在聖島來説還算實惠。服務有待更主動和熱情吧。

Everything is just fine and perfect—the hotel, the location, everything is just perfect. The people are so nice, but there was one thing missing. We had a problem with the AC, and we asked for their help twice (we needed to turn it off, and it wouldn't turn off, so we asked them). They came, checked, and then left, and they never came back or did anything. It was a little disappointing. Other than that, nothing—everything was on point.