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Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.1/10
Baik
2299 ulasan
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Ulasan yang disahkan
Persekitaran9.2
Kemudahan9.0
Perkhidmatan9.1
Kebersihan9.2
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Semua ulasan(2299)
Ulasan positif(2229)
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Penyambut tetamu yang peramah(372)
Sesuai untuk kanak-kanak(136)
Sarapan pagi yang lazat(73)
Kolam renang yang bagus(56)
Berdekatan dengan lapangan terbang(33)
Mempunyai kemudahan untuk kanak-kanak(20)
Ulasan kurang baik(70)
Nayel K
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Mei 2025
Keluarga
2 ulasan
8.0/10
Sangat Baik
Disiarkan pada 22 Jun 2025
Clean and location is fine but the breakfast was a not up to expectations
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for choosing the Mangrove Hotel. We are delighted that you had a pleasant stay at the hotel. We appreciate your support and trust in the hotel, as well as your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your next visit and patronage!
Pengguna Tanpa Nama
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Jun 2024
Melancong bersama rakan
8 ulasan
10/10
Luar Biasa
Disiarkan pada 9 Sep 2024
Good size room with a nice very from the balcony. Staff seemed friend and it was a good location. Easy to get too from the airport.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for your 5-point review! Every city always has reasons that make people miss it, every season has scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope the mangrove forest will be the warmest and most unique one in your memories! Go back to the mangrove forest often and have a look. Wishing you good luck!
Jatey
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Jun 2024
Pasangan
3 ulasan
2.0/10
Disiarkan pada 7 Jul 2024
This is the worst hotel I have ever stayed at. The front desk staff is extremely rude. They are supposed to be a 5-star hotel, but they are just a fake 5-star hotel. My boyfriend and I came here for the bodybuilding competition, paying a lot of money to stay 4 nights. We were so excited to come here, but the minute we arrived, they were rude.
The outside pool that is supposed to be free is unusable. They don't even speak English. I was so disappointed in this hotel. I feel sorry for people spending and wasting their money on this fake 5-star resort. The only good thing about this hotel was the buffet breakfast. The staff there were really nice and helpful. The rest of the hotel was just so old and fake.
It was also my first time in Sanya, and this hotel just made my stay so disappointing. The lighting in the hotel rooms and hallways is so dark. As a woman, you want to put on your makeup with good lighting in the bathrooms, but it was so dark I couldn’t even do my makeup. Also, I couldn’t do my online business meetings because the light was so dark. Our room was on “Do not disturb@ and the waiter or cleaning lady just walked in and kept knocking on our door. The bedding gave me a rash on my arm
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guests, Hello! Thank you for choosing Mangrove Hotel! The hotel attaches great importance to the cleanliness and sanitation of the garden area. The relevant departments of the hotel will strengthen the training of the hotel staff. Looking forward to you and your family again, let us provide you with a beautiful holiday environment.
Pengguna Tanpa Nama
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Nov 2024
Pasangan
2 ulasan
10/10
Luar Biasa
Disiarkan pada 4 Jan 2025
Have an exhibition to attend just right next to the hotel, walking distance within 50m. Superb ideal for me. Room cleanliness, stuffs, amenities, facilities are undoubtedly satisfied.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for staying at the Mangrove Hotel. I'm glad to see your positive feedback on the hotel's location, hygiene conditions, and service quality. The hotel square, shopping center, dining, entertainment, and cinema are all available. At the same time, the hotel's restaurant provides high-quality catering services for guests. Welcome to experience it next time.
Guest user12
Bilik Twin dengan Pemandangan Bandar
Daftar masuk pada Apr 2024
Melancong bersama rakan
50 ulasan
8.5/10
Sangat Baik
Disiarkan pada 13 Mei 2024
Not really walking distance to many places but there was quite a lot of restaurants and bars around the hotel.
Menterjemah
Jawapan daripada Pihak Penginapan: Distinguished Guests: Hello! Thank you for living in mangroves, the ancients said, “The mountains are not high immortal name, water is not deep dragon spirit.” Small make-up that home is not a big love only happiness, I hope our warm-hearted service will let you fall in love with us. Good Day!
Pengguna Tetamu
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Dis 2022
Pasangan
1 ulasan
9.0/10
Hebat
Disiarkan pada 27 Jan 2023
Check in and check out very fast
Cleanliness okay
Breakfast good
Aircon not working but repair immediately
Big room👍
Menterjemah
Jawapan daripada Pihak Penginapan: 酒店回覆內容 :尊敬的賓客您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Isaac:)
Bilik Twin dengan Pemandangan Bandar
Daftar masuk pada Jun 2024
Melancong bersama rakan
1 ulasan
10/10
Luar Biasa
Disiarkan pada 21 Sep 2024
Everything was good
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for your 5-point review! Every city always has reasons that make people miss it, every season has scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope the mangrove forest will be the warmest and most unique one in your memories! Go back to the mangrove forest often and have a look. Wishing you good luck!
Cleo Abrahams Travel
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Jun 2022
Pasangan
1 ulasan
8.5/10
Sangat Baik
Disiarkan pada 14 Sep 2022
This was my second time coming to the Mangrove tree resort and I can’t stress more how amazing this resort is! The first time I came I haven’t seen the street food street but this was a wonderful surprise because you don’t even have to leave the resort to eat out which I found really convenient! Definitely a place to consider when going to Sanya!
Menterjemah
Jawapan daripada Pihak Penginapan: 酒店回覆內容 :尊敬的賓客您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
MarcosGodoy
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Jun 2022
Solo
12 ulasan
7.0/10
Disiarkan pada 27 Jul 2022
Old hotel with balcony locked. Only chosen by location for a day paperwork.
Menterjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Goh seng huat
Bilik Katil Saiz Queen Pemandangan Bandar
Daftar masuk pada Feb 2023
Bisnes
11 ulasan
10/10
Luar Biasa
Disiarkan pada 22 Mac 2023
Great stay
Menterjemah
Jawapan daripada Pihak Penginapan: 酒店回覆內容 :尊敬的賓客您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。