Banyan Tree Sanya

Pertama sekali, saya harus menilai perkhidmatan kaunter penerimaan tetamu sangat baik, dan saya juga menaik taraf jenis bilik secara khusus. Tidak perlu dikatakan, persekitarannya hebat, sangat peribadi, dan sangat sunyi. Saya akan tinggal di sini lain kali saya datang ke Sanya. Akhir sekali, nilai pelayan kecil saya dan perkhidmatan Sikap yang sangat baik.

Saya telah tinggal di 4 Pokok Beringin di seluruh dunia ditambah yang ini, dan dengan ikhlas mengatakan bahawa perkhidmatannya adalah yang terbaik. Semua kakitangan sangat bersemangat, melakukan kerja mereka dengan baik dan prihatin, terutamanya Jasmyn, terima kasih kerana membuat saya berasa seperti di rumah. Variasi sarapan pun ok, hardware agak lama sebab lama, tapi servis juga boleh buat orang lebih bertolak ansur dengan hardware. Saya masih akan memilih di sini apabila saya datang ke Sanya lagi dalam beberapa bulan! Hadiah-hadiah kecil untuk perkhidmatan turndown sangat comel, ah, dengan cara itu, sebelum saya datang, saya menghubungi saya dan bertanya sama ada saya mempunyai sebarang keperluan. Saya berkata ia adalah ulang tahun perkahwinan kami, jadi pengurus memberi kami naik taraf bilik dan mengaturkannya untuk kami. Dihidangkan kek dan wain merah. Saya rasa saya akan cakap lagi tentang kelebihannya, jom cuba sendiri, hahaha

Pantainya cantik, dan matahari terbit dan terbenam sangat popular. Privasi hotel sangat baik, dan penginapannya sangat selesa. Terima kasih butler vicky atas layanan yang bernas dan bertimbang rasa, yang meninggalkan banyak kenangan indah untuk perjalanan istimewa kami🌹

Siri Banyan Tree Hotel adalah yang saya suka. Perkhidmatannya sangat baik. Perkhidmatan kaunter penerimaan tetamu adalah penuh perhatian dan teliti. Kolam renang vila sendiri sangat terkejut. Saya sangat suka kolam renang sedalam 1.5 meter. Anda boleh mengambil gambar yang indah. Perkhidmatan sarapan pagi dan rasa yang sangat baik. OK, biliknya juga sempurna, akan datang lain kali

🔔Servis: Perkhidmatan jenama besar sangat baik, dan hampir tidak ada masalah. Butler, Marvin, sedang dalam panggilan, sangat mengambil berat. 🍃Persekitaran: Hotel ini mempunyai persekitaran yang indah, tenang, dan privasi bilik sangat baik, sangat sesuai untuk percutian. GiHigienis: Makcik pembersih juga baik, dan merapikannya sangat bersih. Sekiranya tetamu selesa, mereka boleh dibersihkan dua kali sehari. Kekurangan: Kekurangan kemudahan agak lama, seperti penghawa dingin, disyorkan untuk mengemaskini perlahan-lahan. 🍃Keseluruhan: 90 mata! Ini adalah kali pertama saya menulis begitu banyak perkataan dalam komen!

Service exceeded my expectations in so many ways. It is the best service I have ever received in a hotel. We started with an unexpected upgrade, experienced the wonderful private pool and ended with a late checkout. One example of the amazing hospitality is that when we asked if there were lights in the pool at night, they set up additional lights. I am now planning my next trip back.

Beautiful hotel, Villa facilities are fantastic! Private pool in villla is kept clean with water at a perfect temperature. Food orders delivered to room by shuttles service which also provides fast movement around the property. Good breakfast with attentive staff. Clean beach with comfortable pergolas.

Banyan Tree, my home away from home ❤️ This was one of our best trips all because of the incredible facilities and services that Banyan Tree offers. You are treated like royalty from the moment you enter the grounds till even after we left. We forgot 2 items in our villa and the amazing ladies have shipped it back to us. The ladies at the front desk were amazing the buggy drivers were so helpful and the spa was incredible!!! We didn’t get everyone’s names but Acco on reception, Summer and Anna in the spa were some of the kindest hosts. Every staff member we interacted with, was so welcoming, helpful and friendly. Overall Banyan Tree is a 12/10. The hotel wins for us in all the small details like our welcome gifts, fresh fruit daily, daily pool cleaning and fresh towels and robes. The one and only feeling I have that isn’t 100% positive is the food prices at the hotel. Just be prepared for expensive food, especially if you want steak.

The location is lovely - ocean on one side and mountains on the other side. Landscaping is beautiful. Our villa was very private with the vegetation. Listening to the birds and seeing butterflies made the experience even better. Mia (reception) was available whenever we had questions/concerns. She was very professional and kind. Whenever we had food delivered, the delivery personnel was always efficient. Housekeeping was friendly and efficient. The spa was enjoyed by my daughter. She had a scrub and a water treatment which she loved. That's why the Banyan Tree is well-known for their lovely spa treatments. The personnel was great. However, they took away the foot treatment which was disappointing. Consider bringing it back. When checking out, Hickey's friendliness and humor ended our experience at the Banyan Tree on a nice note. I wish I had known the villa pool wasn't heated. Though the temperature was nice in December, it was too cold to swim in an unheated pool. The resort's main pool was available though. The outside tub didn't have working lights which prevented a better experience from happening. More care in the maintenance of the villa might be an idea. For example, our pool umbrella had rips in it and the patio pillows were stained. That's an easy fix. Breakfast was nice in the selection of food. I'm not quite sure how to describe the experience at the restaurant. It was assumed that we couldn't speak Chinese (a natural thought since we are foreigners). When my daughter (fluent Chinese-speaker) spoke Chinese, she was conversing nicely with one female server when all of a sudden another one tapped her on the arm to stop when she proceeded to speak to us in English. I'm not sure if she wanted to practice her English or thought my daughter's Chinese was bad. It was an odd experience. The most bizarre thing was when one of the cooks (Louis Gao) acted as a personal butler for a foreign guest. It was disturbing to the rest of us guests in how the foreigner was getting special treatment... even having salt and pepper put into separate dishes. (Salt and pepper shakers were on his table.) The chef was excluding the rest of the resort guests. Why was this foreign man favored? What made him so special? All of us, other foreign guests and Chinese guests, looked at the "show" with a feeling of disappointment. Please treat us all with the same courtesy.