Sofitel Sanya Leeman Resort

Nice service and a beautiful place, find Nikki if help needed a great and responsible lady will help you quickly and excellently

Nice family hotel stay ！ Nice welcome drink and quick check in service upon arrival. We got free upgrade deal and got a very nice room with balcony. Breakfast was with great variety & there activities for kids too. Hotel room service is also impressive, just a 0 or WeChat, they will send you your request. Will definitely recommend to stay.

Loved it! So extended my stay🥰 Fantastic - Would recommend the premium room over the deluxe Seaview room, much better layout and views. Nikki was professional, very helpful, and provided fantastic service. She was always available when I needed her! Also 吴玉姐 was very efficient, the room was always cleaned very well, presentable and she spoke English and helped me with my mandarin!!

I, my husband and my two kids (ages 3 and 5) just had a wonderful 3-night stay at this resort. From the moment we arrived, Aifen (the GM) and her team, especially Nikki, did everything to make us feel super welcome, including: a speedy check-in process, fruits/ pastries ready in the room, luggage brought up right away etc. After a 3 hour drive with kids, this was so appreciated. The rooms were so lovely, with the “Little Prince” theme. We appreciated all the thoughtful artwork, toys, and small amenities for kids — slippers, robes, body wash etc. But the part that really blew us away were the children’s activities: the little train, the well-designed water park, the bubble and foam party, the indoor playground, evening performances for the whole family, arts&crafts and even go-karting! Even the buffets had special kids sections and special plates and utensils for little ones. To say my kids were delighted is an understatement. Nikki is a gem—she was so responsive to all our needs, answering questions via WeChat within a few minutes. We also had the pleasure of running into the GM a few times; she was so warm and lovely and she remembered my children’s names after just one quick introduction—so sweet! Like all Sofitels, the hotel was modern and spotless. It was simply the loveliest family vacation we’ve ever had. We look forward to returning to Sofitel Sanya! Merci Beaucoup!

Emily at Front Desk is awesome! She supported the professional reception staff with an efficient check-in, and we were grateful for the early check-in to our room. Thank you Emily for escorting us to our room, sharing hotel information including our Club Room benefits, and attending to our requests efficiently. Your personal attention made us feel very much at home. We really enjoyed our breakfast choosing the main dining room for the variety. Thank you Jason for your friendly service. To the hostesses of the Club Lounge, thank you for your friendly assistance and service. I chose our accommodation with Club Room benefits based on 3 previous stays. Unfortunately, my husband and I found the selection of food nondescript and dissappointingly, not up to our expectation or reflecting the room rate. Our room service dinner, had it been warm on arrival, would've been enjoyed more. The prawns and the tasty coating would've also been enjoyed more had the body shell been removed (given that there were 4 prawns, could have an extra 2-3 minutes been given to do so)?

Great place, very nice location, brilliant food. Emilie helped us a lot and her very good English made things much easier.